The hotel and room was nice. Like others have said, it is a little confusing with all the hallways and "banks" of elevators but after a day you get to know where you need to go. I love that there is a Starbucks here! It is connected to the Fallsview casino but we still have about a 5 minute walk between walking through the hotel to the walkway and then the walkway itself is a little lengthy (with stairs). I loved the shampoo, conditioner and shower gel dispensers in the shower! It was nice to not have to worry about running out.
We had an issue with guests across the hall partying all hours of the night in the hallway but after we called security, they advised the guests to "take it in their room". All was fine until some came back drunk around 2am and woke us up! This isn't the hotels fault and they did end up comping our parking. Our room was near the elevator so you have noise from guests who don't realize there are people in their rooms trying to sleep.
The hotel and staff were very nice and friendly at all times.
- Official Description (provided by the hotel):
- The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more less
- Reservation Options:
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- Also Known As:
- 4 Points By Sheraton Niagara Falls Fallsview
- Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
- Fallsview Plaza Niagara Falls
- Hotel Fallsview Plaza
- Fallsview Plaza Hotel