This hotel was a huge disappointment. Because we had my son's Chihuahua they switched us to one of their 'pet' rooms. The pets rooms, as it turns out, are not actually in the main hotel but in a much older hotel directly behind the newer building. You can see what I'm talking about if you do the satellite view on Google Maps or some other map service. The carpeting looked very, very old. It was coming up from the floor, heavily stained with urine and smelled.
The toilet didn't work, the door chain and door stop were both broken. The internet in this older building did not work along with one of the lights. For three adults there was only one serving of coffee in the room with no creams or sugars. The pool didn't have any towels available which we found out 'after' our swim ... brrrr. Plus all the amenities are in the main hotel ... ice, vending, pool, etc. so you have to go outside to get to them ... I'm just glad it wasn't winter.
On the plus side the beds were clean & comfortable and the bathroom looked like it had some updating. The hotel personnel were friendly and helpful. The best one was the older maintenance man who fixed the toilet. He showed up very quickly and had it working in just minutes. They did charge less for the pet room, but it was not enough to make up the deplorable condition. Plus they they add back in an extra 'pet cleaning charge', which obviously they don't do.
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- Also Known As:
- Days Inn-Niagara Falls Lundy`s Lane Hotel Niagara Falls
- Inn Lundys Lane