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“Affordable but not posh”

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Days Inn - Niagara Falls Clifton Hill Casino
Ranked #80 of 129 Hotels in Niagara Falls
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1,620 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
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English first
Cambridge, Canada
1 review
Reviewed 14 April 2014

We will not go back. Be prepared NOT to get what you ask for. We booked the suite with two double beds and a separate living space that was to have a pull out couch table and TV. We also requested the highest floor. When we got there we were on floor 4 out of 7. When we opened our door to our room we closed it again thought we were in a different room. Well our sitting room consisted of a cot (see pic for what our sitting room looked like). When we asked to be moved to another room they said they were all allocated but people still had not checked in. They could have moved us and given the room to the people who have not checked in. They said they could bring up two chairs well that was not good enough we booked and paid for a couch. So with MUCH debate we asked if we could have the couch from the lobby and they finally said we will bring it up. Room and hall way smelled weird, carpet definitely needs to be replaced as well. Do not expect to watch TV either there were only 8 channels. I also asked for extra pillows and the manager just said if we have them we will bring them up, well never got them. Continental breakfast was stale. Air conditioner sucks but heat works well. Staff was not friendly. However cleaning staff was very nice. The only good thing was the location. It is only a 3 min walk to Clifton Hill.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat G, General Manager at Days Inn - Niagara Falls Clifton Hill Casino, responded to this review, 17 April 2014
Thansk for sharing your opinion on Tripadvisor. Reviews like this make me smile because it shows the lengths we go to please our guest we do what ever it take to make a guest happy even take our couch from the lobby so the birthday girl had some where to sit. Our hotel has 7 fabulous floors of different spacious types of rooms and our suites only go to the 4th floor. Any requests made thur the desk are recorded and paged to housekeeping and it gets done. All guest are told to call the desk if there is any issues or they want something. Maintenance has assured me ac/heater works in all rooms. We meet alot of people daily and would hope to see everyone again.
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Niagara Falls
Level Contributor
1 review
Reviewed 10 April 2014

We appreciate all the hotel manager did for us on the night we arrive. The room was not what we wanted but Jim allowed us to see different options which would work for us. Lisa and April both keep the room clean for us, we really appreciate it. In addition - the pool was beautiful - the temperature was GREAT! I have one child who is very cold/pooor circulation and the pool worked so well for her.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Cathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn - Niagara Falls Clifton Hill Casino

Property: Days Inn - Niagara Falls Clifton Hill Casino
Address: 5657 Victoria Ave, Niagara Falls, Ontario L2G 3L5, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn - Niagara Falls Clifton Hill Casino 2*
Number of rooms: 138
Official Description (provided by the hotel):
The Days Inn Niagara Falls Clifton Hill Casino is an oasis of comfort and charm, directly across the street from the excitement of Casino Niagara. It's also only steps from Clifton Hill and the entertainment district of Niagara Falls, and a few minutes to the actual Falls and Niagara Parks attractions. This boutique-style hotel has a warm, distinctively Canadian ambience. Amenities include an elegant sky-lit pool & whirlpool, temperature controlled underground parking, high-speed elevators, and your choice of tower & courtyard rooms. Many of the rooms at the Days Inn Niagara Falls also offer balconies or terraces. Jacuzzi suites are available. ... more   less 
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Also Known As:
Days Inn Clifton Hill Hotel Niagara Falls
Days Inn Clifton Hill Casino
Days Inn Niagara Falls
Niagara Falls Days Inn

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