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“The room was a step up from the London room. Room smelled...”

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Days Inn - Niagara Falls Clifton Hill Casino
Ranked #80 of 129 Hotels in Niagara Falls
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1,603 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Rochester, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

We just stayed last night out check in time was 3pm and room was not ready at 4:45, We lost [power in our bathroom at night to wake and find an electric box on the wall open and ready for us to reset, plus a nasty stain on the comforter.They did refund $10 parking fee.Wi Fi didnt work and Pillows were very soft and the mattress was old and we rolled in the center.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Margy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brossard, Canada
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 August 2014

This hotel is very well located. Easy to find, at one block from all the activities of Niagara Falls and not to close so we don't hear all the noises.
There is a nice indoor pool. The service was good.
The room are a bit small. Rooms needs to be redone but for the price I was very satisfied.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank MIVAJOMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Gardens, Florida
Level Contributor
125 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 10 August 2014

This is near the tourist attractions not near the falls. But I was trying to save money. Room was good and there was a swan on the bed which I talked to. Only problem was check in got there about noon and they said I was at the wrong hotel. I WASN'T. Clerk tried to get me to move to the other hotel till I showed her my reservation, she still had a hard time finding my reservation. She told me check wasn't until 3pm so she gave me a parking pass (I had to pay $10 a day to park at my hotel) Roamed around and came back at 3pm there was a line like there were giving away money. Took 1:45 minutes to check in. CRAZY!!!! Room was average and again the phone didn't work in this Days inn either. Used the jacuzzi but not the pool (said heated but it was so cold). Its near an Applebee (but warn you CANADA is EXPENSIVE..so try to eat outside of the area. Breakfast at Perkins for 1 person, omelet, hash brown, toast & bacon $28 w/o tip. Soup was $9.00. My budget got hit in Canada

Room Tip: They have a tower but I was in the back area so guess the tower would be better.
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  • Stayed August 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank dirtyhouse48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKevinLanteigne, General Manager at Days Inn - Niagara Falls Clifton Hill Casino, responded to this review, 16 December 2014
Thank you for taking the time to share your feedback. I am glad that you enjoyed the room and our location. I apologize for the dissatisfaction of the check-in process. Since this time we have added extra terminals and do our best to have extra team members on during the peak check in periods. We take the time to listen to your constructive comments so we can continually improve our services and facilities. We hope for another opportunity to exceed your expectations when you return to Niagara Falls and we want to give you a 5 star experience!
PS. The Ugly duckling swans have flown south for good!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn - Niagara Falls Clifton Hill Casino

Property: Days Inn - Niagara Falls Clifton Hill Casino
Address: 5657 Victoria Ave, Niagara Falls, Ontario L2G 3L5, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn - Niagara Falls Clifton Hill Casino 2*
Number of rooms: 138
Official Description (provided by the hotel):
The Days Inn Niagara Falls Clifton Hill Casino is an oasis of comfort and charm, directly across the street from the excitement of Casino Niagara. It's also only steps from Clifton Hill and the entertainment district of Niagara Falls, and a few minutes to the actual Falls and Niagara Parks attractions. This boutique-style hotel has a warm, distinctively Canadian ambience. Amenities include an elegant sky-lit pool & whirlpool, temperature controlled underground parking, high-speed elevators, and your choice of tower & courtyard rooms. Many of the rooms at the Days Inn Niagara Falls also offer balconies or terraces. Jacuzzi suites are available. ... more   less 
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Also Known As:
Days Inn Clifton Hill Hotel Niagara Falls
Days Inn Clifton Hill Casino
Days Inn Niagara Falls
Niagara Falls Days Inn

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