We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful View”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Oakes Hotel Overlooking the Falls
Ranked #36 of 128 Hotels in Niagara Falls
Reviewed 4 July 2014

The view of the falls from the room was fabulous! The view of the room.. not so much. Poop left on the toilet from previous customer, peeling wallpaper, water stains on the ceiling, mold (or something fuzzy) growing around the hot tub on the wall. The television is seriously out-dated and there was no cable available to see anything other than the salt & pepper fights. The room was double occupancy with a king bed upper floor with a view and jacuzzi tub. The cost was over $150.00 for one night and then was told there was a $20.00 fee to park overnight??? I love going to the falls to shop or sight-see or when I cross to do some shopping in the US. But.. will not stay here again. Will find a hotel that has cleaner rooms with better televisions, cable and free parking.

Room Tip: If you do stay here, choose an upper floor so as to at least have a good view outside the room.
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Delia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakesManagement, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this reviewResponded 5 July 2014

Good day!....We appreciate your review , I would firstly like to apologize for the bathroom situation that should never have happened, i have given this review to the Housekeeping Manager for her review as well. Since your stay we have changed all the televisions to flat screens and have a new cable provider coming to install a better selection of channels. The parking fee of 20.00 per night is a comparable fee throughout this area. We have also made many other updates since may 2014, we hope that you will return to see all the changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (5,009)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,059 - 3,065 of 5,009 reviews

Reviewed 4 July 2014

We arrived in Niagara Falls on the 30th June we were given rooms on the second floor in a annex
Of the main building the room was clean and tidy with air con, on the 14th floor their are observation bays over looking the falls with a great view of both water falls, the hotel is undergoing refurbishment

Room Tip: Ask for room with a view of the falls
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fisherman890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakesManagement, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this reviewResponded 5 July 2014

Thank you for your wonderful comments, we are and have been improving our hotel, we are appy that you enjoyed your stay and hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

Booked it with a fall view only to be informed at check in that it's a side view. They put us on the 5th floor so the trees block the Falls completely. The room smelt, the chairs were black on the armrest from usage, the sheet were old and smelly. No internet service in the room. Told to go out into the lobby to hook in, but that was useless. After trying for a refund almost immediately, we were told that would not be possible and shown to another equally filthy smelly room a few doors down from ours. 2 Hours later, given a new room with a broken window but at least it didn't smell and was somewhat cleaner. Staff have been trained to make excuses for the inequities, and well managed on how to still sock it to you while pretending to be helping you out. Avoid this place. It might seem like a deal but it's not. For a few extra 10's you will actually get an amazing room with one of the neighbouring hotels. This place is in dire need of a renovation and new management.

Room Tip: Don't believe what the front staff tell you. It's all a sales job and not worth the extra t...
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank luvvlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakesManagement, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this reviewResponded 4 July 2014

Thank you for your review, I do apologize for the miscommunication on the room type. We do offer several such as courtyard which is located on the second floor ..fallside floors 2-8 and fallsview 9-12 and we have many suites in the fallsdie section and fullview. We have been undergoign remodelling and hope to have all completed soon. Which is to include new chairs in roooms, better tv reception, faster wifi connection. new desk chairs and we will be finsihing in room carpet by the fall. Hope that you will return to see the many improvements.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

We are currently staying at this hotel right now and our experience has been terrible.
We checked in today at 3 PM and so far its not going well.
Reason I paid almost $300 for a single night was because of Falls view and Jacuzzi in the room,
We found almost 10 pieces of women hair in our bathroom, 2 were on towel, 5 were in Jacuzzi, yes, in Jacuzzi!!! and few other around the bathroom, there are more in the room which we dont care much but come on Oakes !!!
I took many pictures and will upload more once I have better and faster internet connection.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Heat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakesManagement, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this reviewResponded 4 July 2014

Thank you for your input, I have follwed up with housekeeping regarding there policies for the in-room attendants so that these types of situations do not occur again . I thank you for letting us know so that we may correct this going forward.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

my room was on the 20th floor and I had to go eight floors down to get ice, the A/C unit in my room was not working properly, the drapes and carpet had a few stains, no shower gel was provided, we had a Jacuzzi and we used it the first night we had planned to use it the next but the maid did not clean it or wipe the bathroom floor, one of the electrical outlets did not work we had to pay for parking each night we were there which the never told us($20.00 per night plus tax). but apart from that we had a wonderful view of the falls from our room.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ohhellyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakesManagement, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this reviewResponded 4 July 2014

Thank you for taking the time to write your review regarding your recent stay. I am very sorry that your stay over service was not 100%, I will follow up with the Housekeeping manager as well has the maitenence for the A/C issues. We just received an order today so i will have them check all rooms on the 20th floor. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

My partner and I stayed for a week - our room was clean and freshly renovated. The staff was courteous and friendly. Great location for easy walking distance to many attractions. Plus the inclined railway is right outside the door. Our room had a great view of the falls and may beautiful rainbows were viewed. Great vista for the fireworks also. The hotel is going through renovations, so you except some paint and renovation smells. Parking is tight, but not unmanageable. The view is worth the stay.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakesManagement, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this reviewResponded 4 July 2014

Thank you for your review, we are delighted that you enjoyed your stay and we hope to see you return in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014 via mobile

I've been here 3 times over the last 2 yrs & only because I get deals on groupon which includes wine tours & breakfast. It's a cheap getaway. We have never had any problems with the room. It is juy an old hotel with much needed renovations, but it doesn't bother me as I just sleep for a fee hours there. I do like a clean place, which so far it is. Always had a view of the falls. The staff is actually quite rude, they are in need of customer service training as they are in hospitality. Don't pay for parking. Park in the casinos parking lot. Just get a players card at the casino, put a couple of dollars on your card & play the couple of dollars. and park in the casino parking lot, it will be free once you leave. Just hand your card over.
I would probably only go if I get another groupon deal!

Stayed: April 2014, travelled with friends
1  Thank npat80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakesManagement, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this reviewResponded 4 July 2014

We are pleased that you purchased the groupon deal, they are a steal of a deal. We do offer many deals, we hope that you will return, we have made many updates with our rooms and staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
0.0 mi away
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
0.2 mi away
Niagara Falls Marriott on the Falls
0.2 mi away
Hilton Niagara Falls/Fallsview Hotel & Suites
Show Prices
Show Prices
Show Prices
0.1 mi away
Radisson Hotel & Suites Fallsview
0.1 mi away
Four Points by Sheraton Niagara Falls Fallsview
0.1 mi away
Niagara Falls Marriott Fallsview Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Oakes Hotel Overlooking the Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oakes Hotel Overlooking the Falls

Address: 6546 Fallsview Blvd, Niagara Falls, Ontario L2G 3W2, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 128 Hotels in Niagara Falls
Price Range: £74 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oakes Hotel Overlooking the Falls 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The All New Oakes Hotel Overlooking the Falls in Niagara Falls Canada is the ONLY boutique style Fallsview hotel in Niagara Falls. The view from its Fallsview hotel rooms is second to none, as it towers over the mighty Niagara Falls. If you're looking for shopping, dining, nightlife or entertainment, the location of The Oakes Hotel is perfect for you. Located in the heart of the Fallsview tourist district, right next door to Canada's largest casino - the Fallsview Casino Resort, the hotel is within walking distance to almost anything! How close is The Oakes Hotel to the brink of Niagara Falls? Just a quick ride down the incline railway (located right in front of the hotel), and you're there in 5 minutes. The Oakes Hotel is always the best value, and the Gourmet Getaway couple's package is the perfect Niagara Falls hotel package deal for couple's looking for some time away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, Hotels.com, Travel Republic (UK), Agoda, Expedia, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Oakes Hotel Overlooking the Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Oakes Hotel Overlooking Falls
Oakes Hotel Niagara Falls

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing