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“Will NEVER Stay there again”

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Super 8 Niagara Falls Near Fallsview District
Ranked #34 of 128 Hotels in Niagara Falls
Reviewed 10 May 2013

This was a very bad stay. We purchased the stay on Deal Find which included a 1-night stay and a 55 minute couple massage which the massage was to be done at the hotel in our room. The massage appt. was changed 3 times and then they cancelled it at the last minute, The staff at the front desk was not friendly and was unwilling to offer us anything for the inconvenience of this. I left a sweater behind and they were unwilling to ship it canada post. Only offers to ship through a very expensive delivery service so make sure you dont forget anything!
I will never stay there again.

Room Tip: Never stay there.
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  • Stayed: May 2013, travelled with friends
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Thank P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

We are sorry to hear you had a bad experience. We have forwarded your review to all departments in order for us to better ourself as a hotel. It is comments like yours that keep us informed. Thank you and please do not let your experience hinder yourself or families from choosing a Wyndham property again. Have a great Summer!

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1,578 - 1,584 of 2,011 reviews

Reviewed 9 May 2013

Close to the Falls, cheap on the budget, cozy accommodation, we were all set.
Brought the family for a weekend stay, close to the Falls, we can walk and not worry about parking near the tourist spots.
The rooms are fine and clean, the a/c was already blowing cold air when we walked in. Fortunately we got the view facing the main street, so we can see traffic. The hotel has a small pool behind Reception, and it was already packed with teens, playing in the pool. They were a noisy lot, but good thing we were on the 4th floor. Hotel parking is right at the back, and it was a little tight. If you're a newbie driver and not able to navigate on tight spots, you'd better take the parking lot across the street, behind the restaurant. Across the street is a pizza place, so you can easily grab one should need be.
The bathroom was clean, but the towels seem old. You'd notice the thin material and know outright that it's been used and washed and used and washed a million times. Hotel mgm't should take note of that. Overall, if you are looking for a small place, cheap and close to the Falls, you can stay here and just walk. Yes, leave the car, and walk. It's just a short distance and besides, you need the exercise. Cheers !!!

Room Tip: Do not get a room near the ground floor pool, it's noisy. People pass by often...
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  • Stayed: April 2013, travelled with family
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1  Thank SimonOnvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

Great to hear you had a good time. Please visit us again when you can. Be sure to like our facebook page for upcoming specials and evetns!

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Reviewed 7 May 2013

Purchased the Couples Getaway package thru TeamBuy. It provided the Whirlpool Room, and in-room couples Massage. First of all the room was perfectly clean. The tub HUGE and clean. Fridge provided-it to was clean. Staff..(including Tena) perfectly pleasant and professional. Maybe the people that have previous posted negative comments should consider if they were the ones creating the disappointing experiences. I was there three nights and witnessed the staff working with bus loads of people all checking in at once and they handled everyone equally and as quickly as possible, without any attitude. Anyway the hotel is clean, staff is professional and kind, pool is enjoyable, parking is free, Elevator is quick. Beds are very comfortable. (Pillows could be upgraded though. Stiff & hard, but clean) Whirlpool huge & the jets very strong. The hotel was fully booked on the Saturday and it was still quiet in my room.
And then the massage...lets just say WELL DONE BRANDON! Very nice young man. Very relaxing and yet humorous. So great on the first day, that I requested him to be the one to come back the next 2 days. Once again "Thank-you Brandon". (Anyone interested can book an In-room massage directly thru the hotel. You don't have to get it only thru TeamBuy Package)

Room Tip: Pay the extra for a whirlpool room. Especially if you don't have one at home. What a treat.
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  • Stayed: May 2013, travelled solo
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Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

I stayed there just for one night. The bedrooms and the decoration are old, but confortable. The bathroom is good, but small. The breakfast is served in the restaurante wich is in front of de hotel and the people there are unfriendly and rude. I think if you want to just sleep there, it's a good choise.

  • Stayed: May 2013, travelled with friends
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Thank APa0la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2013

we had tons of trouble checking in, was put in a room that smelled horribly of smoke. worst is we have another certificate for another night, but so very scared to give it to someone.

  • Stayed: April 2013, travelled as a couple
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Review collected in partnership with Super 8
Thank Tammy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

  • Stayed: April 2013, travelled as a couple
    • Value
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Review collected in partnership with Super 8
Thank Barbara B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 2 May 2013

  • Stayed: April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Tracy L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Niagara Falls Near Fallsview District

Address: 5706 Ferry St | QEW to Hwy 420, Niagara Falls, Ontario L2G 1S7, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 128 Hotels in Niagara Falls
Price Range: £35 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Super 8 Niagara Falls Near Fallsview District 2.5*
Number of rooms: 190
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Also Known As:
Super 8 Niagara Falls Hotel Niagara Falls
Motel Niagara
Super Eight Niagara Falls
Niagara Falls Super Eight
Niagara Falls Super 8

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