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“Reception Staff Need Shake Up”

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Super 8 Niagara Falls Near Fallsview District
Ranked #35 of 128 Hotels in Niagara Falls
Reviewed 21 May 2013

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Brenda D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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1,546 - 1,552 of 1,981 reviews

Reviewed 20 May 2013

Me and my girlfriend stayed just a night at this hotel and would go back time and time again. We purchased a package off of wag-jag that offered coupons for various high end eateries in the area as well as coupons for some slot play at the casino. The price is unbeatable for the location (minutes from the falls and attractions while not being too close to the noise of a big city) and the great people behind the desk that answered any questions we had with a smile. The room was spotless and smelled fresh which is a rarity for hotels these days and breakfast the next morning at their Golden Griddle was the icing on the whole experience. I would definitely recommend staying in this hotel for any occasion!

  • Stayed: May 2013, travelled as a couple
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Thank keegan_dunlop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

Great to hear you enjoyed your time with us at Super 8 Niagara Falls. I will forward your comments to all staff and commend them on a job well done. We hope to see you again in the near future! Happy travels from our family to yours!

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Reviewed 16 May 2013

Came with a large group and was given a great price. Beds are comfortable, room is decent size, hotel was full but still lots of hot water in mornings

  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

We are happy to hear you had a great experience. Please come back and visit us when you can. Be sure to like our facebook page for fun and exciting upcoming specials!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2013

We stayed at the Super 8 Hotel for one night as part of a coach tour. As no hotel name or details were listed on our itinerary we had absolutely no idea what to expect beforehand so were pleasantly surprised when we arrived at the Super 8 and checked in. The bedroom was clean and very spacious, with a kingsized bed, table and chairs, sofa, full sized fridge and an enormous jacuzzi. Our room was on the top floor so very quiet at night, the only noise was from the rumbling of jacuzzi's as people started to wake up and switch them on the next morning!

I noticed an indoor swimming pool as we walked through from reception. We didn't have time to use it but it looked a nice size in a clean area.

The hotel is located very close to the falls, it took about 15 minutes to walk there. Most of the walk takes you through the lively main street full of restaurants, arcades, shops, attractions etc until you reach the falls but just as you leave the hotel to reach this area you have to cross a wide road (I recall it was at least 4 lanes wide) which was very busy and the lights for the pedestrian crossing didn't work so it was quite dangerous to cross, especially coming home late at night.

The breakfast is served at the "Golden Griddle" restaurant next door. We were given a set meal as we were on a tour so I can't comment on the general menu but the breakfast we were given was lovely - a huge portion of traditional Canadian breakfast.

In summary it was a pleasant hotel, in a very good location for exploring the falls and everything else the town of Niagara has to offer, at a particularly good price for those on a budget. If I was in the area again I wouldn't hesitate to stay here again and would definitely stay for longer than one night to take better advantage of the nearby attractions.

  • Stayed: April 2013, travelled as a couple
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1  Thank dilly476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

Great to hear you enjoyed your stay at Super 8. We are happy to hear your comments. Please visit us again when you are in the area. Take care and Have a great Summer

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Reviewed 12 May 2013

my husband and i stayed at the super eight over the weekend and our say was fantastic, the rooms were beautiful and the front desk agent named Tena was so very nice to us and has a great sence of humar and very sweet and kind, we really enjoyed her giving us information on where everthing was and good places to eat. We will deffinetely go back, just to see the wonderful front desk clerk Tena, and also enjoy sleeping on the very comfortable beds

  • Stayed: May 2013, travelled as a couple
    • Value
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Thank lori n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

We are so happy to hear that you enjoyed your stay and will forward your comments to the appropriate departments. Please visit us again when you are in the area. Safe travels and have a great summer!

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Reviewed 10 May 2013

This was a very bad stay. We purchased the stay on Deal Find which included a 1-night stay and a 55 minute couple massage which the massage was to be done at the hotel in our room. The massage appt. was changed 3 times and then they cancelled it at the last minute, The staff at the front desk was not friendly and was unwilling to offer us anything for the inconvenience of this. I left a sweater behind and they were unwilling to ship it canada post. Only offers to ship through a very expensive delivery service so make sure you dont forget anything!
I will never stay there again.

Room Tip: Never stay there.
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  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

We are sorry to hear you had a bad experience. We have forwarded your review to all departments in order for us to better ourself as a hotel. It is comments like yours that keep us informed. Thank you and please do not let your experience hinder yourself or families from choosing a Wyndham property again. Have a great Summer!

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Reviewed 9 May 2013

Close to the Falls, cheap on the budget, cozy accommodation, we were all set.
Brought the family for a weekend stay, close to the Falls, we can walk and not worry about parking near the tourist spots.
The rooms are fine and clean, the a/c was already blowing cold air when we walked in. Fortunately we got the view facing the main street, so we can see traffic. The hotel has a small pool behind Reception, and it was already packed with teens, playing in the pool. They were a noisy lot, but good thing we were on the 4th floor. Hotel parking is right at the back, and it was a little tight. If you're a newbie driver and not able to navigate on tight spots, you'd better take the parking lot across the street, behind the restaurant. Across the street is a pizza place, so you can easily grab one should need be.
The bathroom was clean, but the towels seem old. You'd notice the thin material and know outright that it's been used and washed and used and washed a million times. Hotel mgm't should take note of that. Overall, if you are looking for a small place, cheap and close to the Falls, you can stay here and just walk. Yes, leave the car, and walk. It's just a short distance and besides, you need the exercise. Cheers !!!

Room Tip: Do not get a room near the ground floor pool, it's noisy. People pass by often...
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  • Stayed: April 2013, travelled with family
    • Value
    • Location
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1  Thank SimonOnvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8suiteshotel, Manager at Super 8 Niagara Falls Near Fallsview District, responded to this reviewResponded 21 May 2013

Great to hear you had a good time. Please visit us again when you can. Be sure to like our facebook page for upcoming specials and evetns!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Niagara Falls Near Fallsview District

Address: 5706 Ferry St | QEW to Hwy 420, Niagara Falls, Ontario L2G 1S7, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 128 Hotels in Niagara Falls
Price Range: £35 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Super 8 Niagara Falls Near Fallsview District 2.5*
Number of rooms: 190
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Also Known As:
Super 8 Niagara Falls Hotel Niagara Falls
Motel Niagara
Super Eight Niagara Falls
Niagara Falls Super 8
Niagara Falls Super Eight

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