I had called elite tours to buy 8 fun packages, it went well a lady named Jessica took my credit card number was very nice and said the tickets would be waiting for me to pick up on Saturday of the show.
I got there to pick them up, no one was at the desk, after being hunted down a lady named Melinda was rude, told me she has no tickets to pick up and that I didi not reserve. She did not believe that 233 had been charged to my card so I had to prove it to her on my phone. Still no help, she would walk away from me mid sentence, help other customers and only gave me the tickets which had my name on the them to me when she found them looking for something else. She did not apologize about my having to wait 45 min about not having the tickets ready to go, about making me late for the show. She just turned away.
NEVER deal with this place, Melinda is the worse customer service agent I have ever dealt with. I would rather pay full price then be turned away form mid talk with 233 missing off my credit card and no one willing to help.
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