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Days Inn & Suites - Niagara Falls Centre St. By the Falls
Ranked #21 of 129 Hotels in Niagara Falls
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
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New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 June 2014 via mobile

The rooms were clean and the wi-fi worked well. The hotel is also steps away from all the attractions, so the location was good.

However, the service wasn't as good as it could have been. Upon check-in, we were given a room that was already occupied. I had to go back to the front desk and get a new room assignment. Once in the new room, I noticed that there was no remote control. I would have called the front deks, but there was no phone in the room! Once again, I had to go to the front desk to tell them once again. They did send someone to give us a remote and connect a phone.

The last annoyance took place around 2 AM when someone kept knocking insisting that we had ordered a pizza when we didn't. Needless to say, it woke us up and disturbed our sleep.

At least the management tried to make things right when we were checking out by waiving the $5 parking fee. That was nice of them.

Overall, I would not stay here again but would spend a few more bucks and stay at a nicer hotel.

Stayed June 2014, travelled with family
Helpful?
Thank Marcelo Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celina P, Guest Relations Manager at Days Inn & Suites - Niagara Falls Centre St. By the Falls, responded to this review, 23 June 2014
Our sincere appologies on the errors made by the Front Desk Staff. We are extremely sorry about those mistakes and will make sure in future to be more careful.Please call me directly the next time you are in town and would like to offer a free upgrade and prove our committment to your stasfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baguio City, Baguio, Philippines
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 June 2014

We just came from the amtrak from New York, a taxi brought us to the inn right after immigration. The staff were very friendly, they gave us a room with a excellent view. Though we just stayed here overnight before going to Toronto. The bathroom was clean, had amenities in case guests don't have any hygiene things, the bathroom had it's own hair dryer. The room was huge. There was a pull out couch, 2 queen sized beds, and free wifi! We were very satisfied with the hotel. The next day, when we checked out, the front desk woman was the kindest front desk woman I've ever seen! We asked if she can call a taxi to bring us to the bus station to Toronto, the taxi came to the. Hotel in just 3 minutes. I loved this place, if there were a days inn in every city, I'd stay there.

Room Tip: Get cheap rooms, if you're a big group with 6 people, just ask for a big room, they'll be ex...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celina P, Guest Relations Manager at Days Inn & Suites - Niagara Falls Centre St. By the Falls, responded to this review, 21 June 2014
I really appreciate your taking the time to share your pleasant experience. Please visit us again when you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites - Niagara Falls Centre St. By the Falls

Property: Days Inn & Suites - Niagara Falls Centre St. By the Falls
Address: 5068 Centre Street, Niagara Falls, Ontario L2G 3N9, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites - Niagara Falls Centre St. By the Falls 2*
Number of rooms: 155
Reservation Options:
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Also Known As:
Days Inn & Suites By The Falls Hotel Niagara Falls
Days Inn And Suites By The Falls
Days Inn Niagara Falls
Niagara Falls Days Inn

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