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“Ok hotel for one night”

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Quality Hotel Fallsview Cascade
Ranked #14 of 128 Hotels in Niagara Falls
Reviewed 26 June 2014 via mobile

We only stayed here one night to experience Niagara Falls on our way to Niagara on the Lake. Upon arrival, I noticed the ice and soda machines were both broken. The hotel rooms are nice enough. The only issue we had there was the air conditioning was off when we came in and the room was close to 80 degrees. It did cool off quickly once we turned the air on.

The biggest issue we had was about an hour after check-in while we were getting ready to go out for the evening, we hear our door opening and another couple is standing there with their luggage. The staff had given them the same room we had just checked in to! It made me a little uneasy leaving our items in the room after that. In addition, when we came back to the hotel that night, our room keys were deactivated from that incident.

That being said, this hotel is a cheap option for a quick stay at the Falls. Next time, we will just skip staying at the Falls and go straight to Niagara on the Lake.

Stayed: June 2014, travelled as a couple
2  Thank Brittany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 June 2014

This place was very easy to find. Check-in was simple, quick and pleasant. The two gentlemen at the front desk couldn't have been nicer. The hotel has off-street parking which is essential in this crowded tourist town. We had a room on the fifth floor with an actual view of the American Falls. We were so close you could hear the roar of the water from our balcony. The rooms were very spacious, modern and clean, excellent mattresses and pillows. We would definitely stay here again!

Room Tip: We stayed in Room 503 and it was very nice with a view of the American Falls.
  • Stayed: June 2014, travelled with family
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1  Thank Michael g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014 via mobile

The guy behind the counter was like Hitler it really wasnt a nice welcome to the place But the breakfast was good wouldn't stay there ever again ide go to there competitors and the pool wasn't working so false advertising they told me it was 200 yards from the falls I think they meant by jet aircraft

Stayed: June 2014, travelled with friends
Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Beat about this hotel is that it is very close to fall and other attractions so that you can walk almost everywhere. rooms are good and spacious. Breakfast was provided free of cost and it had good variety to choose from. i would recommend this hotel if you really want a place close to falls.

  • Stayed: July 2013, travelled with family
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Thank rohit_in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

this is a well maintained hotel 5 mins from the American Falls and across the road from the casino. We stayed there in May for around $55 per night with a hot breakfast and free parking included - a great deal for Niagara Falls!

Room Tip: pay more for the best views
  • Stayed: May 2014, travelled as a couple
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2  Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

Our room was in the main tower facing the falls. We have stayed here in the past with no complaints. This time the room we had was very disappointing. The carpet was worn out and filthy. We wouldn't walk on it without our shoes. The bathtub knob was broken. The worst was finding a bug crawling in our bed in the middle of the night. Not sure what it was. We would have packed up and left if it hadn't been the middle of the night. We checked out the next morning. The good things about this hotel are price, location, free parking, free breakfast and closeness to everything. The pool area is quite nice and their hot tub was actually nice and hot. I probably would stay somewhere else on our next trip to Niagara Falls.

  • Stayed: May 2014, travelled with friends
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1  Thank CRAFTY CRUISER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunswick10, General Manager at Quality Hotel Fallsview Cascade, responded to this reviewResponded 23 May 2014

Thank you for your comments regarding your stay at our hotel.
We apologize for the condition of the carpet in your room.
We are in the process of changing out the carpets for hardwood floors.
Please consider returning when the new flooring has been installed.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

Hotel is at a great location, direclty above the hill from the falls. Across the street from the casinos. Rooms are modern and updated, unforunately had to be moved due to tv issues, but no big deal! Reasonably priced, comfortable beds, the only thing I would have added is a refrigerator in each rooms, but overall very nice. Staff are very nice, and helpful especially Len and Henry, shout out! Breakfast served from 8-11am, just average, dried eggs, and sausage, not very appertizing in my opinion, that is the only reason I didn't rate as excellent! Free parking.

  • Stayed: May 2014, travelled solo
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Thank tammyBaltimore_Md
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Fallsview Cascade

Address: 5305 Murray Street, Niagara Falls, Ontario L2G 2J3, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#24 Romantic Hotel in Niagara Falls
Price Range: £39 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel Fallsview Cascade 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Quality Hotel Niagara Falls
Cascade Inn Niagara Falls

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