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“Nice hotel, great views and good staff”

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Ranked #18 of 128 Hotels in Niagara Falls
Reviewed 20 July 2014

This is a very nice hotel, very clean and the staff was nice. The restaurants (like everything in Niagara) are overpriced.

The one issue we found with this hotel are the two bedroom suites. There is a very large interior window that is in the bathroom looking into the main bedroom. It has a shade but it still lets a significant amount of light into the room when the light is turned on in the bathroom at night. It's very annoying when someone in your family uses the bathroom at night. There is a separate toilet room, but the same light switch is used for both areas. I recommend that the hotel put the toilet room on a separate switch...

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,893 - 4,899 of 9,310 reviews

Reviewed 20 July 2014

This hotel, was a little bit of a disappointment. Although clean and fairly well organized, the amount of people and the wait for elevators was incredible. Each trip down to the lobby was at least 15-20 mins due to the amount of people and kids. Called for a blanket and it took three calls and almost three hours to get it to the room.
Breckfast, was a nightmare. The amount of people, kids running around made the meal an experience to forget.

If you don't want to deal with a million kids and people this is not the hotel for you.

Stayed: July 2014, travelled with family
3  Thank Camtfk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

I can only say nice things regarding the Embassy Suites Hotel. My family vacation was perfect partly due to the remarkable room with a spectacular view of the Falls and the fun time my grandchildren had at the pool. I am very happy I chose this hotel for our wonderful Niagara Falls vacation.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

We just got back from staying at the Embassy Suites Fallsview in Niagara Falls. This is how it works. You check in and they give you a suite on the side of the hotel that offers a view of the Canadian falls if you contort and strain yourself. The suite itself is very large, but pretty basic. When you call down they say that a better view is a premium view and an upgrade costs an $60 plus tax to upgrade to that. That's not so bad if you originally booked a cheaper room on a lower floor/city view. However, we already paid A LOT for the fallsview room so the upgrade was simply a rip off. When we got the premium falls view is fantastic.

We travel a lot and understand why certain hotels charge what they do. I know it's Niagara Falls and everything is overpriced because they know that people will pay it at least once. Also, they don't have to rely on repeat business. Overall, we had a nice time because we wanted an excellent view, but we paid 5 star prices for a hotel that offers three star everything else.

Room Tip: Book a cheaper room and then take the upgrade.
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank sansousi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014 via mobile

Location is great, close to incline and wonderful views. After reading reviews, we chose to park at casino as we did not need vehicle during stay. I also questioned the Eco fee (I was told it was for recycling little bottles for charity) and improvement fee ( used for funding area improvements. We declined to participate in those charities and fees where removed. Bellhop staff the best we have ever experienced.

Stayed: July 2014
Thank Mary Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

We recently spent a day here while we visited the falls. The hotel is in a great location. We had a room on the 17th floor and the view of both falls was jaw dropping. It almost didn't look real. Staying here was definetely worth the extra cost.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Yank56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

I would give an overall rating of 3.5 as it was above average but not necessarily very good.

We enjoyed our weekend stay in Niagara Falls and at the Embassy Suites. We had a fallsview room on the 27th floor and had an amazing view of both the Horseshoe and American Falls. The room was clean and had all amenities that were needed. The bathroom was nice and had a very large Jacuzzi tub which was very relaxing.

The hotel offers a complementary breakfast which was just ok. There wasn't much selection but it seemed like most people were enjoying it - good value for families.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
Price Range: £98 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Official Description (provided by the hotel):
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls

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