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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Ranked #16 of 129 Hotels in Niagara Falls
1 review
“Our first visit”
Reviewed 26 July 2014

The best hotel to see the falls. Closest to main attractions, restaurants. Great place for families with children of all ages. Lots to do. Amusement rides. Coney Island like midway. Inexpensive local on-off bus rides. Free buffet breakfast and evening drink and snacks. Staff is exceptionally courteous and helpful.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

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Thank 991maxiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Pune, India
Level Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 26 July 2014

Stayed there during my visit to Toronto during summer last year...it was a ' casino holiday' to Niagara with an old friend. He had availed of a special offer & we upgraded to a Falls view room on arrival. Wow...the best part of the visit was the awesome view from our room. Nature at its very best right in front of our windows !!! The room too was super comfortable.

A ringside view of the sheer force & beauty of nature is inspiring & for sometime, the casino was far from our focus....pay the extra bit & get a falls view room.

The breakfast was sumptuous with a large spread. The staff was always smiling ,helpful & patient in spite of kids running all over .

A great visit much enhanced by the sheer beauty of the falls literally attached to your room !!

Room Tip: Pay the extra surcharge & take a Higher floor falls view room.
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  • Stayed August 2013, travelled with friends
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Helpful?
Thank bharat1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2014 via mobile

Hotel rooms were very clean and roomy! Loved the tub that gave you a view of the falls. The only thing that pulls this score down is the breakfast food. Not so good. 9 of us in the group and no one liked it. One the plus side it was a full breakfast which you don't normally get and the servers were great.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 3sons4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 July 2014

Reserved two rooms a few months ago, one needed to be accessible for elderly member of our party. After several requests for higher floors and rooms together, we realize such requests fall on deaf ears. This is our second stay here so we knew what floor levels and what views we wanted. Even called early the day of our arrival as instructed without any success on our preferred accommodations. Desk clerk did get us to a higher floor upon arrival but that put 15 floors between us and the other member in our party. The carpet in 1801 looks dirty and is well worn at best. They have the best view and they know it so you get the take it or leave it attitude. Not the consideration you would expect from a member of the Hilton family of hotels. Park the car and take advantage of the WEGO transit. Every driver we encountered was pleasant and helpful, and well worth the cost. Also take the package offered for the internet, WEGO passes and dining voucher, it will pay for itself.

Room Tip: Pay the extra for a room with a view of both American and Horseshoe Falls. You will not be disappoin...
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  • Stayed July 2014, travelled with family
    • Location
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Helpful?
1 Thank Russ914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penn Yan, New York
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 25 July 2014

Thoroughly enjoyed our stay at the Embassy. Only 4 stars because of parking ($25 to $35) and billing. Used booking.com and got a rate of $163 for a city view room. From reading previous reviews I knew we would be offered an upgrade at the hotel and we were....$75 for a view of both falls. At this point, let me say the view was well worth the extra money.(and we're cheap) 163 US plus 75 CAD should equal about 250 CAD. My bill when checking out was 270 CAD PLUS taxes and fees. When checking out the desk clerk told me I was using the wrong exchange rate to convert the $163 US to Canadian and that it was actually about 1.19 and that would be reflected when I got my credit card bill. It wasn't. As I'm sure they know, it's a huge hassle to argue with both the credit card company and Embassy about the bill.
We parked at the casino next door (about a block away) and it was $5. A good tip from previous reviewers. Everything else was pretty typical of an Embassy. Breakfast omelet was great. The rest was buffet style breakfast.
If you are tempted to eat at the Outback like we were, don't. Food is good but the prices are literally two to three times what you pay in the US.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank symsdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 July 2014 via mobile

What a view! Bellhop and Valet employees are the nicest we have ever met, they definitely made us feel welcome! Room was very clean, and beds super comfortable. Free breakfast was great, we were able to get a table over looking the falls - what a view at breakfast! Hornblower boat tour is only a 15 minute walk. Plenty of places to eat nearby. We would definitely return.

Stayed July 2014
Helpful?
Thank Gris115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatham, Ontario, Canada
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 July 2014

The staff here is just outstanding! Everyone is so friendly and helpful. The valet service noticed my handicapped sticker and waived the parking fee. We didn't have reservations (a competitor hotel lost our reservation) but the front desk found us a room and even upgraded us to a falls-view room but gave us the city-view rate. The concierge was also helpful and recommended the Embassy bus tour which was fantastic. Upon checkout the bell captain gave us directions for a scenic drive through Niagara-on-the-Lake before hopping on the QEW. Breakfast was delicious, although busy (Tip: go early) and the hostesses extremely attentive.

Room Tip: We really enjoyed our falls-view room
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  • Stayed July 2014, travelled with family
    • Sleep Quality
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Helpful?
Thank EdithM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Property: Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Official Description (provided by the hotel):
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls

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