I took my wife for her birthday. I wanted a great view of the falls so booked the "premium" falls view (floors 28+). Got Floor 37 and the view truly was fantastic. This is what you pay for. Having read the reviews here I expected the room to be a little worn but actually it was quite nice. Yes the furniture (chairs and sofa) was a little "hotel dirty" but the beds were nice and comfortable. Overall everything (carpet, beds, bathroom) was quite clean. All the rooms are suites.
When you book you will notice they are very vague with room descriptions. This is because pretty much all the rooms are the same. They give different names and prices to the same rooms. Like others mention here, I was offered an "upgrade" upon checkin for the Presidential Jr suite for $30 more. (The presendential suite is just a double queen room with the beds pushed together and an electric fireplace. Its also on the corner but the secondary view is away from the falls) The people checking in next to me were being offered an "upgrade" for $28 and a few rows down the upgrade was being pitched as well. When I politely declined stating I already booked and paid for a premium room and thats what I expect the girl turned a little sour. Perhaps they get a commision for the "upgrades" they sell.
I did not park at the hotel but 2 blocks down at the Casino. $5 vs $20. This was more of a time consideration as reviews here mentioned it could be a wait. Indeed I did hear people complaining in the lobby. Glad I saved myself the trouble.
A nice perk is the breakfast. Its actually very decent. Its not the cereal and juice I expected but eggs, sausage, bacon and amlettes cooked to order. They also have a managers reception 5-7:30 with cheap snacks and a drink thats free. Ate dinner at the Keg - was terrible. Bad cut of prime rib. I've had better for $5.95 in Vegas. The view from the keg is pale in comparison to the room. Not a great view from the Keg at all so If you plan to go for that forget it - its a partial view.
Overall I thought the hotel was a good value. Its the location thats worth the $. The view of the falls on the higer floors is outstanding. In fact I cannot imagine anything higher than the 15th floor not having a great view. The 37th we were on allowed full view of boths falls top to bottom. The overall cleanliness also won me over for a restay in the future.
I did not use the shuttle but people were always waiting for it and complaining. Behind he hotel is a little rail car that takes you up and down the hill for $2 each way. Very handy.
The Embassy does try to nickel and dime you. Bottled water - $9.50. The rooms have vending machine tokens which if you take are $3 each.
Niagara is a very "cash grab" tourist type place. Every hotel and restaurant trys to give you little for lots. Expect this. However the Embassy rooms overall were in my opinion a fair deal. Sleeping over the falls is something I'd do again. It would be a shame to go to the falls and not have that experience. Yes its a little expensive but good real estate always is. I cannot imagine a better view.
Besides checkin the staff seemed very courteous. Checkin wasnt terrible, just a little surly.
- Official Description (provided by the hotel):
- 42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more less
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- Also Known As:
- Embassy Suites Niagara Falls
- Niagara Falls Embassy Suites
- Embassy Suite Niagara Falls