I purchased a Groupon for our two night stay. The manager couldn’t find the reservation and refused to give me a room unless I paid again. I had showed him my confirmation and bank statement saying I had already paid. He refused to help further. Later a staff person found the reservation and was very friendly. The room was clean and comfortable and had a Falls view room. Parking is $50 per night so come prepared for that. They did give multiple food vouchers for local restaurants which was nice. Because of the terribly rude manager I will never stay there again, but the hotel itself was very nice. I would definitely have given a higher rating if the manager had shown any kindness or respect at check-in. His attitude is not what I have come to expect from Embassy.

Such convenience. Easily within Walking distance of everything you need to do in Niagara Falls.

Hotel was roomy and clean. Some things needed some maintenance- the wallpaper was peeling a little and my bathroom door wouldn’t lock. In the hotels defense, the room next to us was undergoing maintenance, so our room may have been due next.

The view is spectacular. You can enjoy the falls from your room if you get the falls view. Staff very friendly (with the exception on one very rude omelette lady at the breakfast buffet).

We slept with the curtains open and had a perfect view of the falls. A beautiful honeymoon spot! Breakfast and happy hour included! So close to the falls which made walking around easy. Wine tour was booked through the hotel and that was fabulous! You got a ride to 4 different wineries!