Very amazing experience overall each and every time! We are regular customers there. My only suggestion would be customer service training for front desk. They are pprofessional but nothing above and beyond. They just check you in and that's it. No small talk. Ever. That's my only suggestion to stay competitive with some of the outstanding customer service in other comparable hotels.
- Official Description (provided by the hotel):
- Live the high life at the Fallsview Casino Resort Hotel. Perched high above the thundering waters of Niagara Falls, each of our 374 luxury rooms and suites were specially designed to provide breathtaking views of one of the natural wonders of the world, the vibrant city of Niagara Falls or both. Want more? Indulge in our full-service spa, enjoy 24-hour impeccable room service and work it all off in our indoor pool and fully appointed fitness centre. All this and more awaits at Fallsview. ... more less
- Also Known As:
- Niagara Fallsview Hotel Niagara Falls
- Niagara Fallsview Resort
- Niagara Fallsview Casino Resort