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“super stay.”

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Super 8 Niagara Falls North
Ranked #57 of 129 Hotels in Niagara Falls
Brampton, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“super stay.”
5 of 5 bubbles Reviewed 26 September 2013

Had a super stay at this hotel. Our hotel rooms tap was not working. Got it fixed in half an hour by the maintenance guy. Mr.Ben, the manger is very smart and funny with words. He gave us discounted tickets for the attractions as well when we asked him. Wanted to thank her wife as well as him for making our stay an amazing experience.

Stayed August 2013, travelled with friends
Helpful?
Thank RavPuneet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, 30 September 2013
Thanks for choosing Super8 as your destination. I am very happy that your stay was pleasant . Hope to see you soon.
Thanks
Ben Somal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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642 reviews from our community

Traveller rating
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    111
    115
See reviews for
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18
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Coal Valley, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 September 2013

We stayed in July. When we arrived, the bathroom was filthy (lots of hair and mold) and the toilet was plugged. When we told the woman at the desk, she said there wasn't a maintenance person because it was Sunday and asked if we wanted a plunger. I said no. I wanted someone to come take care of it. She looked around and couldn't find a plunger anyway. She then said that someone would be down to take care of it. We went swimming and checked back with her. No one had been to take care of it. A couple of hours later, a guy knocked on our door and handed my husband a plunger. I believe this guy and the woman may be the owners. They drove away together and then the man was back at the hotel later that night. I am thankful that we were only staying one night. If you want a filthy place, unfriendly and rude people working at the hotel, this is the place for you. Next time, I will pay more for clean and friendly.

To the owners of this place: I've read your responses to people who had a bad experience at your hotel. Obviously, the problems are not corrected. Apologies are only worth something if they are sincere. We had a very bad experience. We will never stay at your hotel again.

  • Stayed July 2013, travelled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theresa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, 30 September 2013
Thanks for staying at Super8. I apologize for your bad experience with our property. Most of the time we have maintenance guy on duty. During your stay, unfortunately , he was sick. My front clerk did his best to accommodate you. But still, if you are not happy with the service, I do apologize for that. Please give us one more chance to serve you better.

Thanks
Ben Somal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
1 review
5 of 5 bubbles Reviewed 8 September 2013

It is a great and affordable choice for people visiting Niagara falls. Rooms are clean and well organized. The staff are helpful, especially I thank the manager Mr. Ben for his care. The night I and my husband stayed was humid and A/C slowed down at 10 PM. Ben with his maintenance guy replaced it within a working unit in half an hour. I would prefer this place for my the next visit.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veena Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, 30 September 2013
Thanks for staying at Super8. We are very happy that had a pleasant stay with us. Hope to see you soon.

Thanks
Ben Somal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Euclid, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 September 2013

Rooms were old, outdated, and not technology friendly. Only two plugs accessible in bathroom in order to charge electronic devices. AC froze up at 11PM and again at 3AM. Had to transfer to a different room at 3AM in the morning. Torn lampshades, and the offered breakfast may be ok for teenagers or college kids, but not for mature adults. Location is nice, across the street from the Niagara River. This seems to be a "party" hotel for the college crowd - beer cans and bottles littered the top of the AC units outside MANY of the rooms. It's a party destination hotel - quite sure they were underage, as well.

Room Tip: All rooms appear to be the same.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, 30 September 2013
Thanks For staying at Super8. We are planning to do a lot of renovation this winter, and also planning to expand the breakfast variety and the area too. Hope to see you soon

Thanks
Ben Somal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Niagara Falls North

Property: Super 8 Niagara Falls North
Address: 4009 River Rd, Niagara Falls, Ontario L2E 3E4, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #57 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Super 8 Niagara Falls North 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Super 8 North Of The Falls Hotel Niagara Falls
Super 8 Niagara Falls

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