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“Lots of fun” 4 of 5 bubbles
Review of Great Wolf Lodge

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Great Wolf Lodge
Ranked #4 of 129 Hotels in Niagara Falls
Certificate of Excellence
Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Lots of fun”
4 of 5 bubbles Reviewed 8 August 2014

We took a group of 8 people (4 adults, 3 kids aged 4-7, and a newborn) to Great Wolf Lodge Niagara for a Monday night.

We were very impressed by the large and themed hotel. It has 3-4 floors. It looks very fun and exciting outside. The lobby was packed with things to see and kept the kids distracted. There were moose, deer, bear, log cabin and other country motifs everywhere.

We got in at 12 pm, got our waterpark passes (it is a light blue RFID wrist band that allows you to make purchases in the hotel if you so choose, and also is a hotel key (so no one gets locked out), and the kids joyously played and played for almost 5 hours. Our room number was texted to us at 3 pm.

Inside, the waterpark is very large, heated, moist and smells of chlorine. Initially, the chlorine smell burned after a few hours, so we went to the outside pool and hot tubs for a few hours, and after that, we were alright inside the waterpark. We were able to wear outside shoes and bring the stroller inside the waterpark.

There were many windows, so there was lots of sunlight. There are also outdoor pools/hot tubs. There were several hot tubs (outdoor, indoor family, indoor adult only), pools (wave pool, big pool, kiddie pool, etc.), many, many water slides, splashpads and even a lazy river. Each child is measured in height and issued a corresponding colour coded bracelet (so the kids will be wearing two bracelets). This determines what rides they can go on. There are lifeguards all over the place.

Free PDF (lifejackets) are provided on a first come, first serve basis. You can also bring your own water wings, swimming devices, lifejackets, etc. Most kids had something on to help them float. There are tables, chairs, loungers, all over the place.

There were scary fun rides (like the tallest blue slide), easy kiddie slides, and everything in between. The kids and adults all loved the waterpark.

In the waterpark itself, there are several restaurants. You can take your order and eat it at your table next to the water features. The food, of course, is more expensive than outside, but outside food is not allowed in the waterpark.

I drank a lot of water in the waterpark as I found it very warm (if you are in a wet swimsuite, the temperature is just perfect), so I drank a lot of water. After, I had a strong salt craving, which someone explained was due to my drinking pure water, as opposed to water with electrolytes.

Worst part: The lockers are expensive to rent. The family changeroom has no showers. The women's changeroom only had THREE private showers, same as the men's. You are supposed to shower with soap and water before entering the waterpark. As a result, the women line up in very long lines to use the THREE private showers. As each shower takes about 6-10 minutes, and there are people also waiting to shower to leave, there is a a very, very long lineup. If people followed the waterpark rules, that means that only THREE women can leave/enter the waterpark every 6-10 minutes! If you have kids, the showering time takes even longer, and the subsequent line up is much longer. My husband said there was no lineup in the men's shower, but he didn't want to take our daughters in there because there were naked men.

Towel service is free, but you can't bring them back to your room. The hotel hallways are air conditioned. You should dry and change into dry clothes before leaving the water

The hotel is shaped like a "C", with only a few floors. There is an open staircase next to the elevator if you don't want to wait for the elevator. We had a newborn in a stroller bassinet, so we had to wait for the elevator. The quiestest rooms are at the ends, so it was a long walk.

We had a KidKabin and it was awesome. The kids had their private area. The 4 adults were on the bed and sofa bed. There was a fridge, microwave, and an ice bucket for the ice machine down the hall. The sofa bed was extremely creaky, so the person who sleeps the soundest without moving should be on there. The person who tosses and turns should sleep on the regular bed.There are extra pillows and blankets on top of the closet. The balcony has two chairs and a small table (good for drying swimsuits!).

The toiletries are minimal. There is a single large dispenser of body wash/shampoo/conditioner in the bathtub, and a small body lotion on the bathroom counter. You should bring your own toiletries.

The room felt clean and new. It actually looks a lot better than in the pictures, contrary to what some reviewers have sad

For us, the biggest issue was food. The food onsite is pretty expensive. During our first 5 hour waterpark play, we grabbed the easily obtainable but expensive food from the waterpark restaurants. At night we drove out to the Mandarin buffet (a far drive with sleepy kids). We had the breakfast buffet package the next morning, and the lineup was a bit long, but the food was good once we got in.

You can easily drive out to a Niagara Falls restaurant or get takeout or even get delivery if you want to wait in the lobby for it. However, with so many kids playing so joyfully, it would have been easiest to have gone back to our hotel room to eat. In hindsight, we should have send a person to get takeout for everyone else to eat in the room, or brought food in a cooler (and keep it overnight in the fridge, or in an ice bucket) to make our own meals.

The next day, our check out was at 11 am. By then, we had stowed our stuff in the car and returned to the waterpark to play as long as we could. The lineup for the shower was much shorter, perhaps because it was no longer the long weekend. There is a swimsuit spinner (to remove water) and free plastic bags to carry your wet items home.

In very small print on the other side of the welcoming kiosk, there is a description of the different height bands and what rides they allow. It was only by reading the description that I realized that my 4 year old could go on the family boat, the Woolly Mammoth, with an adult.

At night, there is a storytime in the lobby at 8 pm. at 9 pm, we walked into a loud singalong party in the lobby.

The souvenir shop is very nice. They had some reasonably priced items.

I had no wifi in the waterpark (you were allowed to take pictures in the waterpark but not in the changerooms), but the wifi was fine in the room.

I would strongly recommend the Great Wolf Lodge Niagara Falls for any family with kids over 4 years old. Younger kids would enjoy it too, but it's harder on the parents. We could easily have stayed several days.

It's a short 10 minute drive to the other side of Niagara Falls where the Lundy's Lane stores and restaurants are. It's an even shorter 5 minute drive to the touristy areas and the Horseshoe Falls. The Horseshoe Falls has a new tourist information building, and the view was beautiful at the Falls.

The Great Wolf Lodge is great fun for the kids and adults, a short 1.5 hour drive from Toronto, it's in Canada, and since the waterpark is indoor, it's good year round.

I do wish it were cheaper, or that they had more umbrellas to provide shade outdoors, which is why it's only 4 out of 5 stars.

Room Tip: Rooms on the waterpark level (basement level?) don't have to use the elevator. Waiting for the e...
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ElizabethM145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Ontario, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

Great Wolfe Lodge, Niagara Falls was chosen as a memorable place for all to celebrate 'grandpas' 75th. For four fun-filled days this hotel exceeded expectations. All three generations enjoyed the waterpark, though there were other family friendly activities. The theme rooms were comfortable and attractive. The buffet was delicious, varied, and offered healthy choices. Buy a daily food plan coupon per person; it is a better deal than paying for individual meals or a la carte. and the staff cheerfully checked you in and navigated you through all options.
What also worked for us was the exceptional location. There's a lot more to do in this area than view the Falls or take in some of the cheesy attractions in the Falls area. Bring bicycles and enjoy cycling to Niagara on the Lake on the scenic Niagara Parkway, adjacent to the hotel. Visit some of the many nearby wineries, and the Niagara Parks Commission's Botanical Gardens, featuring the live butterfly museum, again, just minutes away. For an added special event, we booked a birthday dinner at the Niagara on the Lake Golf Club and had the family photo taken with Lake Ontario in the background. Maybe if we return next year we will also catch live theatre at the Shaw Festival in Niagara on the Lake. Lots of great options here!

Room Tip: Just book early, and ask for a quiet area - there are hotel wings away from the main lobby and activ...
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 August 2014 via mobile

Had a great time with the family! Kids loved the waterpark, the Quest, the arcade, the bowling and golf!! Only recommendation is better food options and better beds!!! The room was in good shape and we found the hotel staff very courteous and helpful. Would visit again!

Stayed August 2014
Helpful?
Thank Jaber2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Fantastic customer service, great food, cute and creative rooms, fun games for the kids, and wonderful time for the family. Plus, it didn't put too big of a hole in my wallet! Will definitely be back, and highly recommended.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zuan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guelph, Canada
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

A great place. closeby to other attractions. My three year old loved it. staff at the water park was very helpful and very clear about rides and permissions. we missed the storytime but looked like the kids had a great time. on our way out we did take our kid to the lower level play area (Arcade).
Overall excellent!!

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ali Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
5 of 5 bubbles Reviewed 6 August 2014

We just had a fabulous stay at Great Wolf Lodge. The kids could not have had more fun (I think they enjoyed it more than as Disneyworld!) and the adults loved how well designed the place is to maximize our relaxation time. Although the stay wasn't cheap it was great value - rooms were great (the kids LOVED the Wolf Den), waterpark, outdoor pool and hottubs were fabulous and all the other amentities were perfect for our needs. These guys really know how to ensure the whole family has a blast!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

We went during the week, while school was still in. I took my family, daughter who is 7 and son who is 4.

They had a blast, loved every moment. The place is really catered for kids. Water park was not busy at all, would highly recommend going during the week if you can, as I hear the weekends can have alot more lineups.

Magicquest was fun, daughter really loved it, spend a few hours doing it with her, while my wife had my little guy with us tagging along and watching. Be prepared to help your kids with this if you do buy the quest, as they get a bit tricky as you progress.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Great Wolf Lodge

Property: Great Wolf Lodge
Address: 3950 Victoria Avenue, Niagara Falls, Ontario L2E 7M8, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Niagara Falls
#5 Family Hotel in Niagara Falls
#14 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Great Wolf Lodge 3.5*
Number of rooms: 406
Official Description (provided by the hotel):
From the moment you arrive at the Great Wolf Lodge, expect to be amazed and amused. Situated close to awe-inspiring Niagara Falls, the entire Lodge is designed to capture the spirit of adventure and the atmosphere of the great Northwood's. The Northern theme inspires everything from the spectacular stone fireplace and timber in the five-story Grand Lobby to the cabin-like comfort and decor of our all-suite guest rooms. The Lodge features an indoor/outdoor waterpark of over 100,000 square-feet; an 18-hole interactive miniature golf course; Ten Paw Bowling Alley; our 7,000 sq. Ft. Northern Lights Arcade, including a ticket redemption center; MagiQuest, interactive adventure game; Elements Spa & Salon and Scoops Kid Spa. Five themed restaurants, including a confectionary cafe and Northwood's Pizza. We assure your stay will be a howling great time! ... more   less 
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Also Known As:
Great Wolf Hotel Niagara Falls
Great Wolf Niagara Falls
Great Wolf Lodge Niagara Falls

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