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“Romantic Weekend Retreat”
Review of Sterling Inn & Spa

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Sterling Inn & Spa
Ranked #2 of 129 Hotels in Niagara Falls
Certificate of Excellence
Oakville, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Romantic Weekend Retreat”
Reviewed 16 November 2013

Went down to Niagara Falls for a little getaway ,booked through Expedia with no problems. Arrived and my boyfriend and I were served quickly by the pleasant woman at the front desk. We got a jacuzzi room on the second floor which was nothing short of gorgeous (Large king bed, fireplace, jacuzzi, exposed beam ceiling. )There was a window between the bedroom and bathroom that had sliding panels which looked amazing but did little for visual and acoustic privacy . Served breakfast in your room instead of your typical continental - was a nice touch( I was able to make changes to the breakfast by simple leaving a note). This Inn is close to everything (We walked to the falls, restaurants etc) but far enough away from Casinos and Clifton Hill to not be effected by the noise. On Fri. and Sat. nights there is live music in the lounge. Didn't stop long but music sounded nice and the lounge looked comfortable. Can't wait to come back again. Nice change of pace!

Room Tip: 2nd floor has exposed beams in the ceiling - gives room some character.
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank MichelleAllana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa B, General Manager at Sterling Inn & Spa, responded to this review, 17 February 2017
What a wonderful review! Thank you for taking the time to share your experience on Tripadvisor. We are elated to hear you enjoyed your stay with us. We look forward to welcoming you back again soon!


Yours in Hospitality,
Lisa Baumgartner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
North Adams, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2013 via mobile

Great hotel with helpful and pleasant staff. Our very spacious room came with a beautiful fireplace and wonderful king sized bed. The steam shower, spacious bath and wet bar area helped to make our stay even more comfortable. In addition to all of this, we we served a delicious breakfast in our room each morning. The Sterling Inn is clearly one of the nicest places to stay in Niagara Falls. Can't wait to return next year.

Stayed November 2013, travelled as a couple
Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitby, Canada
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 November 2013

My husband and I took a one-night getaway at the Sterling Inn and booked the Escape Package. Our room was very large and very nice. The king-sized bed is on an elevated level and is super comfortable. The bedding is lovely. The room is so big there is room for a table and chairs, a desk and another armchair. There is a kitchenette with sink, mini-fridge and cabinets. It was more like a studio apartment than a hotel room! The bathroom was gorgeous. The jetted tub is enormous and so is the multi-head shower. We were thoroughly pleased with our stay including the delicious three course supper at AG, the on-site restaurant.

Room Tip: Our room was 208 and we didn't hear any noise from neighbours. This room is very large.
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank MarkandML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa B, General Manager at Sterling Inn & Spa, responded to this review, 4 March 2017
I'm so happy to hear you getaway was a success! We truly feel we provide the ultimate romantic getaway and I'm thrilled we were able to accomplish this for you. We look forward to welcoming you back again soon!


Yours in Hospitality,
Lisa Baumgartner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 4 November 2013

We spent 2 weeknights at the Sterling Inn and had an amazing time! We will be back for sure! The breakfast in bed each morning was wonderful, the jacuzzi tub was perfect, and our time at the spa with Tim was excellent! Our only regret was that we didn't make it to the restaurant for dinner, but next time for sure! We wouldn't change a thing...event the shampoo was amazing lol
I saw a few reviewers saying how far this hotel was from everything, but it really wasn't far at all. We walked to the falls several times without any problem and I'm 5 months pregnant!

Room Tip: We choose the jacuzzi tub option and loved it! The only slightly weird thing was figuring out how to...
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Zee644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 November 2013 via mobile

What a great stay. Our room was so large and the bathroom was to die for. The shower was awesome and the jacuzzi tub was exquisite. Loved the robes. Loved the fireplace but sadly ours was not working. Make sure you have a working fireplace before you unpack. The best was breakfast in bed. Yes, they have the same menu but it was sufficient for us for our two day stay. The hard part was trying to find it. Its located on a side street away from all the touristy stuff which was just fine with us. It felt more private and romantic than the big named hotels. Glad we chose this place.

Stayed October 2013, travelled with friends
Helpful?
Thank konane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajax, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2013

This was our second time staying here (the first time 5 yrs ago). The ambiance is what sets this hotel apart from the others...large room, large bed and very large shower with rain head , the size and the decor is the real plus.

Dinner at AG we think it was even better than our visit 5 yrs ago. The first night we went to the bar for a late evening drink and were impressed the bartender (Nancy) remembered our names when she saw us arrive for dinner the following night. I had the Surf and Turf (not your standard fare) and my husband the lamb both were spectacular.

There are a couple of little things this time though...disappointed we did not have robes, did not like getting dressed for our breakfast in bed. There are some cosmetic issues that can be easily fixed such as a divot in the night stand, marks in the shower (my husband said maybe someone wore heals in there ;) and marks on the wall. Hope they don't let it get away from them.

Overall had a wonderful weekend away and will consider when coming back to Niagara Falls.

Room Tip: Choose the 2nd floor no noise and the beams are a nice touch
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank Elaine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial Beach, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2013

We booked the Sterling Inn & Spa sight unseen based on the availability and price. It was definitely a smart move. The hotel is only about a mile from the falls parkway and just a block away it the pick up for the WEGO Blue line down to the welcome center. The room's laid out nicely and your in room breakfast is delivered on time and hot. My only drawback is the location for computer/cell chargers. There are plenty, but they are a bit inconvenient to access, unless you like to crawl a little. The place is on a quiet side street and easily recognized by the 3-story milk bottle entry(stay to get the full story)

Would definitely stay again.

Room Tip: make sure to ask for one with the balcony for a "Sunny" brreakfast
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank jcpol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sterling Inn & Spa

Property: Sterling Inn & Spa
Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Official Description (provided by the hotel):
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 
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Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls

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