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“Good location, average hotel.”

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Country Inn & Suites By Carlson, Niagara Falls, ON
Ranked #3 of 128 Hotels in Niagara Falls
Certificate of Excellence
Reviewed 20 June 2014

Greta location for our trip to Niagara Falls! Staff wasn't overly friendly, but Nice hotel, clean, and breakfast was pretty good too. Only other complaint I had, was the parking lot got very cramped and full. Had to park a ways away from the entrance. Other then that, it was a good stay.

  • Stayed: October 2013, travelled with family
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Thank travel-guru-rachie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,462 - 1,468 of 2,576 reviews

Reviewed 19 June 2014

We were only in the Niagara area 1 night & didn't want to spend a lot to stay. Room was nice, clean & comfortable. Front desk was helpful providing info. Location was just a short walk to main area of entertainment, restaurants & easy walk to the Falls. Nice "value" for location & breakfast included. It was BUSY @ breakfast, but the staff kept replenishing things & attending to guests requests. Breakfast was fine - basic, but good enough to start your day. Pretty typical. We would stay again.
Swimming pool was small but we were the only one's using it, so perfect. Clean area.

  • Stayed: June 2014, travelled with family
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Thank kaybumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMgmt, Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this reviewResponded 20 June 2014

Thank you for submitting a review of our hotel. I am happy that you were pleased with breakfast, our facilities and value. We look forward to welcoming you back so you can explore many more of the areas attractions.

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Reviewed 17 June 2014

We recently stayed one night at Country Inn & Suites in Niagara Falls. This was our second time staying here. The room was affordable,comfortable, clean and quiet. Shower pressure was good. The room lacked character, but was, otherwise very functional. The breakfast included hot and cold entrees and was very good. Some parking spaces were quite far from the main entrance. The location is perfect and within easy walking distance to Clifton Hill and the Falls. I would recommend this hotel to anyone and, especially, to families since there is a nice pool and hot tub.(also a games room with a pool table)

Room Tip: If you request a room on the Victoria Avenue side, there is a wonderful view of Niagara Falls, espec...
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  • Stayed: June 2014, travelled on business
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2  Thank rca49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

We stayed over night. We got a great rate. We did find a few things that weren't 100 but nothing nasty. Breakfast was okay. Get anything but the eggs, they were awful. The carpet really needs to be replaced. We get to Niagara Falls a lot and always have a family member or two with us. I would recommend for them to stay there.

Room Tip: Very top you can see the falls
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  • Stayed: June 2014, travelled with family
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Thank tetrisz54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMgmt, Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this reviewResponded 20 June 2014

Great to see you had a 5 star stay with us. I am sorry there were a few hiccups. We do value feedback and this will be discussed in our next management meeting. Thanks for taking the time to share and look forward to seeing you again soon.

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Reviewed 16 June 2014 via mobile

Clean, way-better-than-continental breakfast, rooms are comfy, and the falls are 2-1/2 scenic blocks away! My wife and I came the year before from MD to scout a good hotel. After finding this one, she told a few people which led to a full bus trip for 50+ people. We booked and payed 9 months prior which locked in some awesome deals. Yes they have wifi.

  • Stayed: June 2014
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2  Thank tone j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

I stayed here for three nights with my son back in May. The location was great as we could get to Clifton Hill and restaurants in Minutes. I never had the free breakfast because there were so many people and some of the people looked scary. The Suite was laid out very strangely (corner) and was no window in the living area so it was super dark. Also, there was a family next door and were so loud, we could crying and screaming all the time.

  • Stayed: May 2014, travelled with family
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Thank Kathie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMgmt, Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this reviewResponded 20 June 2014

Dear Kathie, Thank you for taking the time to review our hotel. All feedback is important to us. We agree. our proximity to Niagara Falls, Clifton Hill and all the major attractions is great. I am sorry there were a few hiccups during your stay with us. Thanks for taking the time to share and hope to see you again soon.

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Reviewed 14 June 2014

We spent 6 nights here from 21st may, and whilst I was dubious about its star rating with all the impressive reviews from Trip Advisor we thought we would give it a try, and we were not disappointed, we had a king studio and it was clean spacious and lovely having the sofa and chair instead of having to sit on the bed, a fridge is always handy, but we did not need the microwave, both of which were spotless. the bathroom was good and toiletries good brand..the bath is a bit on the small side for a man or tall woman, but I am short so was ok.the only downside I would say is the window does not open, but the air con unit was very effective.
It is a 10min walk or so to the falls but the area is nice, we felt safe out at night and there is always lots to do,
If visiting Niagara falls,dont just go for a couple of nights as there is so much to do and see we ran out of time... make sure to walk over Rainbow bridge and visit the American side, visit the cave of the winds.....but roll up you trousers or wear shorts....in Canada, make sure you do the Hornblower
boat trip...upstairs is best , it takes your breath away, literally .
I was getting carried away This is meant to be about the hotel...... Breakfast was very good, yes a do it yourself, but at various times visiting there was always plenty of fresh food fruit, breads muffins eggs sausage, yogurt and cereals etc and if something had run out you only had to ask...the waffle maker was fun..it made us brits stand out as we all stood about wondering what to do...by day 3 I was a dap hand..and as everyone agrees the cookies at the front desk are yummy, esp the chocolate. The staff were always helpful with any questions and trips we needed including doing printouts and checking routes for us.
We will definatly return, save your money on what you would spend on a falls view room hotel ( that was our original plan ) and instead stay twice as long here
Our visit to the falls was amazing we visited 22years ago but will not leave it as long next time...
finaly if you get the chance for a helicopter trip take it....it is wow...

  • Stayed: May 2014, travelled as a couple
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1  Thank Nina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMgmt, Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this reviewResponded 20 June 2014

Thanks for the kind words! We appreciate you taking the time to share what a great time you had at the Country Inn & Suites, Niagara Falls! I do understand what you mean. Being a two star property with such great reviews. We do aim at a 5 star experience with each and every guest.
I am happy that you able to take advantage of all the Niagara Attractions including the band new Hornblower tours. Also thrilled you enjoyed all of our amenities / offerings including the delicious make-your-own waffles and cookies!
Look forward to seeing you again soon.

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Additional Information about Country Inn & Suites By Carlson, Niagara Falls, ON

Address: 5525 Victoria Avenue, Niagara Falls, Ontario L2G 3L3, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Niagara Falls
#3 Romantic Hotel in Niagara Falls
#13 Business Hotel in Niagara Falls
Price Range: £61 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Niagara Falls, ON 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the New Country Inn & Suites in Niagara Falls. Located in the heart of the tourist district and across the street from Casino Niagara. Only a short walk to the natural wonder of the Falls and Clifton Hill...."the street of fun at the falls." This 100% non-smoking hotel can meet all your needs with our comfortable rooms, free deluxe continental breakfast, free high speed internet and large indoor pool. ... more   less 
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Also Known As:
Country Inn & Suites Niagara Falls Hotel Niagara Falls
Country Inn And Suites Niagara Falls
Country Inn Niagara Falls
Niagara Falls Country Inn

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