We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent value in a high area”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Country Inn & Suites By Carlson, Niagara Falls, ON
Ranked #3 of 128 Hotels in Niagara Falls
Certificate of Excellence
Reviewed 23 June 2014

The good: Clean and spacious room with an urban view of the water park and commercial district. Friendly service at front desk. Convenient parking. Easy 10-minute walk to view the falls or the fireworks. Decaffeinated teabags provided in the room. The whirlpool tub suite we had was fantastic.
The bad: Breakfast at 8:00 AM was bad both mornings of our two night stay. The oatmeal was consistently gone with four inches of hard-baked remainder in the bottom waiting for someone to chisel it out. Milk for cereal was depleted and not replenished. The coffeemaker in our room had a carafe that was not tall enough to open the hot water release valve, so one had to carefully shim the bottom of the carafe to get any hot water and keep the unit from overflowing.
In a venue outside of Niagara Falls during tourist season, this hotel would lose some business due to its deficiencies. Tourist volume will cover a world of sins however, particularly when there are so few choices of good value in Niagara Falls, Ontario. I would probably stay here again if I found myself returning to the area and I would just plan on eating breakfast away from the hotel.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TexasTravel59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,568)
Traveller rating
Traveller type
Time of year
Language

1,453 - 1,459 of 2,570 reviews

Reviewed 22 June 2014

This hotel is clean and relatively comfortable. Pretty run of the mill in every way.Price is a bit high, but considering the tourist area markup it is understandable. Short walk from a casino, and short cab ride from the falls.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LiveLifeAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

I stayed for 1 night in June 2014 while returning from a business trip. It looks like it is a newer property, but I didn't ask.

The hotel was nice and I didn't have any issues, but it seems to me that it is rated a bit high on Tripadvisor. Of all the hotels in Niagara Falls, I am sure there must be 10 or so that are nicer. Maybe there are a bunch that rate pretty closely together.

The room I got was a nice, large size, but did not have a fallsview. I could see the Ferris wheel on Cliffton Hill. The plain yellow wall that ran the length of the room did look a little unusual. I would suggest that they buy some pictures of the falls and put them up on the wall.

Parking was very easy on a surface lot.

So overall, I would stay here again. It is a nice enough hotel but don't expect the Taj Mahal.

Room Tip: I don't think there are any fallsview rooms, so if that is important to you, book something else...
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Johnny-Q2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

Greta location for our trip to Niagara Falls! Staff wasn't overly friendly, but Nice hotel, clean, and breakfast was pretty good too. Only other complaint I had, was the parking lot got very cramped and full. Had to park a ways away from the entrance. Other then that, it was a good stay.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travel-guru-rachie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

We were only in the Niagara area 1 night & didn't want to spend a lot to stay. Room was nice, clean & comfortable. Front desk was helpful providing info. Location was just a short walk to main area of entertainment, restaurants & easy walk to the Falls. Nice "value" for location & breakfast included. It was BUSY @ breakfast, but the staff kept replenishing things & attending to guests requests. Breakfast was fine - basic, but good enough to start your day. Pretty typical. We would stay again.
Swimming pool was small but we were the only one's using it, so perfect. Clean area.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kaybumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMgmt, Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this reviewResponded 20 June 2014

Thank you for submitting a review of our hotel. I am happy that you were pleased with breakfast, our facilities and value. We look forward to welcoming you back so you can explore many more of the areas attractions.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

We recently stayed one night at Country Inn & Suites in Niagara Falls. This was our second time staying here. The room was affordable,comfortable, clean and quiet. Shower pressure was good. The room lacked character, but was, otherwise very functional. The breakfast included hot and cold entrees and was very good. Some parking spaces were quite far from the main entrance. The location is perfect and within easy walking distance to Clifton Hill and the Falls. I would recommend this hotel to anyone and, especially, to families since there is a nice pool and hot tub.(also a games room with a pool table)

Room Tip: If you request a room on the Victoria Avenue side, there is a wonderful view of Niagara Falls, espec...
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rca49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

We stayed over night. We got a great rate. We did find a few things that weren't 100 but nothing nasty. Breakfast was okay. Get anything but the eggs, they were awful. The carpet really needs to be replaced. We get to Niagara Falls a lot and always have a family member or two with us. I would recommend for them to stay there.

Room Tip: Very top you can see the falls
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank tetrisz54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMgmt, Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this reviewResponded 20 June 2014

Great to see you had a 5 star stay with us. I am sorry there were a few hiccups. We do value feedback and this will be discussed in our next management meeting. Thanks for taking the time to share and look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
1.1 mi away
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
0.9 mi away
Hilton Niagara Falls/Fallsview Hotel & Suites
1.2 mi away
Radisson Hotel & Suites Fallsview
Show Prices
Show Prices
Show Prices
1.3 mi away
Niagara Falls Marriott on the Falls
1.2 mi away
Niagara Falls Marriott Fallsview Hotel & Spa
0.2 mi away
Days Inn & Suites - Niagara Falls Centre St. By the Falls
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Niagara Falls, ON? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Niagara Falls, ON

Address: 5525 Victoria Avenue, Niagara Falls, Ontario L2G 3L3, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Niagara Falls
#3 Romantic Hotel in Niagara Falls
#13 Business Hotel in Niagara Falls
Price Range: £62 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Niagara Falls, ON 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the New Country Inn & Suites in Niagara Falls. Located in the heart of the tourist district and across the street from Casino Niagara. Only a short walk to the natural wonder of the Falls and Clifton Hill...."the street of fun at the falls." This 100% non-smoking hotel can meet all your needs with our comfortable rooms, free deluxe continental breakfast, free high speed internet and large indoor pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), TripOnline SA, Expedia, Hotels.com, Ebookers, HotelsClick, getaroom.com, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Country Inn & Suites By Carlson, Niagara Falls, ON reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Niagara Falls
Country Inn & Suites Niagara Falls Hotel Niagara Falls
Country Inn Niagara Falls
Niagara Falls Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing