I do order from Frank's quite a bit because they are so close and I usually love their steak subs. However, when I call to order food, 9 out of 10 times they are rude, sound annoyed and are just NOT friendly at all.
That's definitely something they need to work on!!
However, usually their steak subs are delicious. I've had them soo many times. But they definitely aren't consistent. Sometimes the steak is too fatty, too dry, pieces are too big, etc.
Consistency clearly isn't their strong suit.
And get with the times Frank's, you need to have a website, facebook, email etc.
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