My husband and I have stayed at several B&Bs and our experiences have been consistently positive. That being said, I cannot fault this B&B for location, decor, or facilities. The hosts, to our surprise, were not particularly warm or welcoming to us, however. This was the case upon our arrival, during which one of the hosts, John, did not say hello or even acknowledge us. This was also the case during breakfast and checkout during which Jamie was very brief and did not offer any suggestions or the wine-tasting vouchers that we read about on this site. We found this striking because we read such glowing reviews of their hospitality and because we overheard them being very friendly with other guests. The only conclusion that we can think of is that we belong to a visible minority group. Given that our interaction had been nothing but polite, there was no reason for them to behave any differently toward us compared to the other guests.
That being said, the room was relatively clean and we enjoyed use of the Jacuzzi. The decor was pleasant and the room was spacious. The best part of the breakfast was Jamie's homemade jams that went well with the fresh scones. The rest of the breakfast was nothing special, in my opinion. Fritatta was very basic with a bit of fruit and toast on the side.
To be fair, John did offer assistance when we found some insects in our room. Additionally, their email correspondence was very prompt, they were accommodating with a change in our check-in time, and were polite in the brief interactions we had with them.
All in all, the B & B was fine and the price was reasonable. We just feel disappointed based on the other reviews we read for this place and based on our observations of the interactions with other guests. It seems we did not have the same experience and did not feel as welcome. To me, hospitality is part of the B&B experience, and this is the reason for the rating above. I would have given it 2.5 if I could have.
- Official Description (provided by the hotel):
- We are just a short walk to Old Town Niagara where you will find Theatres, Shops, Restaurants and many boutique one of a kind shops to suite everyone. All within minutes of the finest wineries, golf clubs that Niagara has to offer.All of our rooms are on their own floor for complete privacy. All furnished with brand new mattresses and updated furniture. You won't be disappointed! ... more less
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