The hotel and especially the staff are top notch. We arrived on June 29, 2012 expecting a two night stay and found we were only booked one night. Well, the manager, Cooper overheard and immediately came to our aid. He set us up in a one bedroom luxury suite with complementary breakfast all at the same price of our original night. This was on a night that 20,000 people were expected in town for a concert. We will definitely be coming back as the staff went over and above “the call of duty” to help us. The rooms are spacious and clean and the staff goes out of their way to make you feel welcome. Well done !!!
- Official Description (provided by the hotel):
- Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more less
- Reservation Options:
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- Also Known As:
- Prince Of Wales Hotel Niagara-On-The-Lake
- Prince Wales Hotel Niagara Lake
- Prince Wales Niagara Lake