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“Romance Package”
5 of 5 bubbles Review of Prince of Wales

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Prince of Wales
Certificate of Excellence
Toronto, Canada
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Romance Package”
5 of 5 bubbles Reviewed 13 July 2012

My partner and I decided to do a last minute Niagara-on-the-lake romantic getaway, and this hotel exceeded all of our expectations.
From the friendly valet parking, to the helpful front desk staff - we were always greeted with smiles and the best service!
We booked the "romance package" which included an upgraded room with a beautiful 4 post bed, a bottle of champagne, bouquet of roses and some fresh fruit.
When we left the hotel for our dinner and wine tour, upon our return the room was once again transformed with a turn down service and a fresh rose on the bed.
Our only regret was that we couldn't stay in this beautiful hotel longer ............

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (425)
Date | Rating
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English first
Cobourg, Canada
1 review
5 of 5 bubbles Reviewed 13 July 2012

Perfect place to stay for shopping and sightseeing,felt very welcome from the moment you walk throught the door,staff very freindly and helpful,Cooper upgraded our room right away because of cancelation,which was totally unexpected,rooms are very beautiful,restaurant was very nice and the food was good.Would stay there again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, New York
1 review
5 of 5 bubbles Reviewed 10 July 2012

Perfect place to stay if you want to be able to walk to everything!! Beautiful hotel,amazing rooms,excellent staff. We would definately stay here again!! We would not do the hotel breakfast again. The vicorian buffet was NOT good.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rkerr70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 July 2012

The hotel and especially the staff are top notch. We arrived on June 29, 2012 expecting a two night stay and found we were only booked one night. Well, the manager, Cooper overheard and immediately came to our aid. He set us up in a one bedroom luxury suite with complementary breakfast all at the same price of our original night. This was on a night that 20,000 people were expected in town for a concert. We will definitely be coming back as the staff went over and above “the call of duty” to help us. The rooms are spacious and clean and the staff goes out of their way to make you feel welcome. Well done !!!

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Riser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, NC
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 8 July 2012

We did not stay at this lovely hotel but attended their lovely tea service. The friendly staff with bright smiles who attended to our needs and gave great suggestions for a lovely seat down tea service that included home made pastries and teas from around the world. The wonderful tea and delightful eats we're served on fine china. Take a moment and reserve some time to enjoy a relax full moment away from the crowds and live life like the royals once did in this lovely parlor.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank BRSIMPSON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 7 July 2012

This hotel is extremely charming with loads of character and is in a wonderful location.

The staff is extremely knowledgeable and helpful and unbelievably polite.

The rooms were very comfortable and the food was excellent.

The gym was a bit on the small side but I'm thinking that it doesn't get a lot of use so that makes sense.

All in all a wonderful stay and I would definitely return.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toronto31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornbury
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 July 2012

I booked a one night stay for our 25th Anniversary with my wife. We upgraded to a Superior Room, and picked the Spa Escape Pacakge. It was not cheap ($654), but did include 2x$100 certificates for the spa, and 2 - 3 course dinners in the Restaurant. Rooms were very nice, with a high four poster king bed. After checking in, we went down to the spa for our 50 minute full body massages. They were great!

Only complaint is when we ordered breakfast in our room. I asked if the toast came with jellies of sorts. Well, no jelly or jams.

Other than that, very nice place.

Room Tip: Ask for a street view
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dunhampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prince of Wales

Property: Prince of Wales
Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Official Description (provided by the hotel):
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake

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