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“Wedding and reception”
Review of Prince of Wales

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Prince of Wales
Certificate of Excellence
Reviewed 16 July 2012

Our daughter was married in the Hampton Court Room and the Reception was held in the Victoria and Albert Ballroom. From the moment we arrived on Fri. July 6th, we were treated with the ultimate service. The staff are professional, efficient and personable. The rooms we stayed in exceeded our expectations. The Venues were spectacular, the flowers from the Hotel's in-house florist, Clippings, were absolutely stunning. To say the food at this Hotel was delicious would be an understatement. From the moment we arrived to the time we left on Sunday, our stay was a pleasure. I would highly recommend this Hotel and it's Restaurant. We have had nothing except positive feedback from our guests.

  • Stayed: July 2012, travelled with family
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1  Thank valerie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,551 - 1,557 of 1,844 reviews

Reviewed 15 July 2012

Loved the proximity to the park and stores- you literally walk out onto the main street! We enjoyed a two night stay with a young child and teen, and got upgraded to a larger room for free since there was availability! It is one of the few downtown hotels with a pool, which is saltwater and rarely occupied. The service was great, and the classical decor added to the Victorian feel. I strongly recommend a package and add-ins in advance- such as breakfast and dinner, which saved us a lot of money, especially since we dined at their four diamond Escabeche. The food was good and again, service great. We had a very active child with us, but staff were friendly and helpful. We had vouchers for tours and free wine tastings from the hotel for each day, and thoroughly enjoyed it. There is plenty of parking in the back. If you forget your bathing suit, disposable ones are available for purchase at the spa. We really enjoy the Vintage chain and also stayed at Queen's landing, which is not as close to the strip as Prince. Tip: Not all hotels will place an immediate hold on the full estimated amount on your credit card at check-in, but they do.

  • Stayed: June 2012, travelled with family
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Thank mgb38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2012

This hotel is beautifully decorated throughout - gorgeous flowers outside, stunning entrance, and the dining rooms and tea room as well as each individual rooms. You truly feel specail when you stay here. I can't say enough for the customer service we got, especially from Cooper - we were very very satisfied with everything about the hotel. Had the best tenderloin eve! We highly recommend this jewel and can't wait till we go back again.

  • Stayed: July 2012, travelled as a couple
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Thank Bellasignora1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

My partner and I decided to do a last minute Niagara-on-the-lake romantic getaway, and this hotel exceeded all of our expectations.
From the friendly valet parking, to the helpful front desk staff - we were always greeted with smiles and the best service!
We booked the "romance package" which included an upgraded room with a beautiful 4 post bed, a bottle of champagne, bouquet of roses and some fresh fruit.
When we left the hotel for our dinner and wine tour, upon our return the room was once again transformed with a turn down service and a fresh rose on the bed.
Our only regret was that we couldn't stay in this beautiful hotel longer ............

  • Stayed: May 2012, travelled as a couple
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Thank Erin B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

Perfect place to stay for shopping and sightseeing,felt very welcome from the moment you walk throught the door,staff very freindly and helpful,Cooper upgraded our room right away because of cancelation,which was totally unexpected,rooms are very beautiful,restaurant was very nice and the food was good.Would stay there again.

  • Stayed: July 2012, travelled as a couple
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Thank srhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

Perfect place to stay if you want to be able to walk to everything!! Beautiful hotel,amazing rooms,excellent staff. We would definately stay here again!! We would not do the hotel breakfast again. The vicorian buffet was NOT good.

  • Stayed: July 2012
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Thank rkerr70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

The hotel and especially the staff are top notch. We arrived on June 29, 2012 expecting a two night stay and found we were only booked one night. Well, the manager, Cooper overheard and immediately came to our aid. He set us up in a one bedroom luxury suite with complementary breakfast all at the same price of our original night. This was on a night that 20,000 people were expected in town for a concert. We will definitely be coming back as the staff went over and above “the call of duty” to help us. The rooms are spacious and clean and the staff goes out of their way to make you feel welcome. Well done !!!

  • Stayed: June 2012, travelled with friends
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1  Thank Riser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Niagara-on-the-Lake
#2 Business Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
Price Range: £131 - £274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Official Description (provided by the hotel):
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake

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