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“Lovely weekend” 5 of 5 bubbles
Review of Queen's Landing

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Queen's Landing
Certificate of Excellence
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely weekend”
5 of 5 bubbles Reviewed 24 September 2012

My family stayed in the Dock Master suite this past weekend. We love the private location and that it’s away from the hustle of the main hotel.
The room was very spacious, comfortable and had all the amenities we needed. Highly recommend it.
We also enjoyed a lovely dinner in a private dining room. The food is always so good at The Queen’s but this meal seemed extra delicious. All details were taken care of for our special event. Hats off to Jill for her knowledgeable and pleasant demeanor. Can’t wait to go back!

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 25 September 2012
Hello Angie - thank you ever so much for sharing your family's experience here at Queen's Landing. We are so pleased that you enjoyed our lovely Dock Master suite that is becoming a very popular accommodation here at the hotel. How wonderful that you were able to join us for dinner and have Jill take care of you. She is one of our long service team members who takes great pride in providing exceptional service.

Enjoy the fall season and please do visit us again soon! Your Dock Master suite will be waiting.

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,380 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (312)
Date | Rating
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  • English first
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English first
Sleepy Hollow, New York
1 review
5 of 5 bubbles Reviewed 20 September 2012

Sharon Barton, Peggy Cernik, Marina and all of the staff at Queen’s Landing are the most exceptional people that I have ever encountered while organizing our annual Human Resources meeting. Their attention to detail and providing exceptional services on a daily basis was astounding. Jim, Frank, Kevin at the Front desk made us feel at home. Every request was dealt with efficiently and sometimes in seconds. Food was perfection! I would recommend this property to anyone in a heartbeat.

Mary Grace Di Clemente
American Sugar Refining, Inc.

Room Tip: We had 29 attendees and no complaints!
See more room tips
  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary Grace D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 25 September 2012
Mary Grace - I was simply delighted to read your posting here on TripAdvisor after your recent conference. It was a pleasure meeting you on site and hearing first hand how impressed you were with the conference services team. I know that our staff truly enjoyed hosting this VIP group and hope that you will be able to join us again in the future.

I will be sure to share all your lovely compliments with the team. Congratulations on all your hard work as well ensuring that the conference was a success!

Please do come back again soon!

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 September 2012

My friend, sister and I recently dined at the Tiara Restaurant of Queen's Landing Hotel. Our server that evening was Rudy and he truly made the evening special. We noticed that the tablecloth had a chocolate stain on it, which we knew we hadn't made as we'd only just arrived. Without fuss, he moved us to another table.

We all enjoyed our meal, which was our second visit to the Tiara Room. The staff there are very mindful that patrons have to leave with enough time to get to the Festival Theatre on time. Thanks Rudy!

  • Stayed September 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 25 September 2012
Hello Linda - Thank you for sharing your 5 star experience at The Queen's Landing in our Tiara Restaurant. We are so pleased that Rudy took such great care of you! I agree that we are the perfect location for a lunch or dinner just before a live show here in town at The Shaw Festival.

We hope that we can welcome you back again soon!

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pickering, Canada
2 reviews
5 of 5 bubbles Reviewed 19 September 2012

We had our wedding reception at The Queen's Landing in September and it was beautiful. We had a complimentary nights stay the eve of the wedding and again the night of the wedding. The service leading up to the wedding and on the day of the wedding was fantastic. Throughout the process the wedding co-ordinator was very helpful with any questions that we had and any requests that we had for the day. They were even able to sort out a last minute request the day before the wedding for us, which we were so happy that they could accomodate for us. The day ran so smoothly and all of the food throughout our reception was exquisite. The servers were there to make the day go as smooth as possible and were very friendly and helpful with anything asked of them on the day. Everyone enjoyed the day and the venue had alot to do with that. We would like to say a big thank you for helping us make our wedding dreams come true. Thank you!

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 23 September 2012
Hello Dawn:

First of all, I wanted to congratulate you on your recent wedding! We are so pleased that your fairy tale wedding was all that you dreamed it would be. What a perfect time of the year to celebrate this special occasion with your family and friends. Thank you for posting your pictures and sharing your wonderful experience.

Wedding are very important to us at Queen's Landing and the service team make it their mission to ensure excellent service. We hope that you will remember us in the future and return for a visit - perhaps for an anniversary!

Congratulations again!

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laval, Canada
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 18 September 2012

Thank you to Marina, Paul as well as the front desk staff at the hotel. Our meeting needs were met with high standards and they were always quick to respond to any of our changes and questions. The reception dinner was very well received by all and the trolley service is extremely reliable.

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cuanpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 23 September 2012
Dear valued guest:

I wanted to thank you for hosting your conference at The Queen's Landing and for posting your lovely compliments here on TripAdvisor. We knew how important this meeting was and we are so happy that we were a part of it's success. I will be sure to share your thanks with Marina, Paul and our front desk team. Everyone works together to ensure complete guest satisfaction.

Hoping that we can host you again in the future,

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Ledge, Michigan, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 September 2012

We stayed at Queen's Landing for two days as a Play and Stay customer. The room was average to most hotels. The restaurant had excellent food, and was very accommodating(As my wife requires a gluten free diet). I thought the wait staff (Arthur, Jerry, and Mary) were very attentive. Breakfasts were very good and dinner as well. I felt the restaurant cost on the high side, as well as the room. However, checking other hotels in Niagara on the Lake seemed to indicate that the Queen's Landing room charge was competitive. There were less expensive places to eat, but they were not as relaxing as the Tiara.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
1 review
5 of 5 bubbles Reviewed 13 September 2012

Just wanted to say how welcoming and friendly the group at The Queen's Landing are. Right from the beginning dealing with Joanne Wright in Group Sales, to working with Peggy Cernick, Conference Services Manager on all our final details. With all our last minute requests, Peggy, with a smile, would say "no problem"..."done".

I would highly recommend this hotel for any business or personal travel. The food is excellent and the location is superb!

  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 18 September 2012
Dear Debbie - what a great review of our hotel and the services received during your national meeting! It was a pleasure meeting you on site and we are so thrilled that we were a part of the success of your conference! Joanne and Peggy will be so pleased to hear about your compliments, which I will be sure to pass along.

We hope that we will be able to welcome you back again soon!

Enjoy the fall!

Lily Kszan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen's Landing

Property: Queen's Landing
Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Official Description (provided by the hotel):
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

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