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“I'm not getting paid to write this!”
Review of Queen's Landing

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Queen's Landing
Certificate of Excellence
Toronto, Canada
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“I'm not getting paid to write this!”
Reviewed 15 April 2014

WHAT A FABULOUS STAY my wife and I had at Queen's Landing! The staff consistently went above and beyond to simply make sure we were happy. The service was remarkable, the food was delicious and the facilities were wonderful. Mostly though, it was the amazing staff who took such good care of us. Thank you to: Gerry, Joshua, Alena, Athena, Frank, Susie and Arthur. You all made our weekend so enjoyable!

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Marty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 22 April 2014
Hello Marty - well I must say that your posting has the best title that I have ever seen! We appreciate guests that take the time to share their experiences here on TripAdvisor as you yourself provide the best testament to our services here at Queen's Landing.

Our team of hospitality professionals make it their mission to provide exceptional service to all our guests. Thank you for mentioning the team members who made an impression on you during your stay - I will be sure to recognize them all on your behalf.

Yours truly,

Lily Kszan
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Traveller tips help you choose the right room.   Room tips (331)
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English first
Ingersoll, Canada
1 review
Reviewed 14 April 2014

If you choose to stay at Queen's Landing in Niagara-on-the-Lake, you will not be disappointed.
My husband and I thoroughly enjoyed our overnight stay here. Everyone greets you with a smile and the staff is very helpful. The atmosphere is wonderful for business or in our case a romantic getaway. The room was so inviting and comfortable. Enjoyed the pool area and hot tub. It's so relaxing. We ate in the Tiara restaurant looking out at the marina ---even though snow still fell the night before in late March, the view was so nice. Try it just once--and you will be back!
-J & S -

Room Tip: A window looking out on the grounds or marina is quite nice.
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  • Stayed March 2014, travelled as a couple
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Helpful?
Thank sivi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 22 April 2014
Dear valued guest - what a great posting here on TripAdvisor! We appreciate your compliments on the hotel and staff and your recommendation for travelers to visit us! We are happy to report that the snow has finally left us for the season and spring has arrived! Our town is so beautiful during all seasons of the year and we hope that you can come and see us again soon.

Yours in hospitality,

Lily Kszan
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Ontario
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 April 2014 via mobile

My husband, baby and I just enjoyed a lovely belated anniversary stay Saturday night. We had our wedding here in December 2012 and were so happy to come back this spring (would have been back sooner but have a young baby!)

As always, had a great time, service was wonderful. Dined in the lounge and in Tiara-food was yummy!

The changes to the fitness centre and pool area are nice and we enjoyed taking our little one for her first "swim".

There was a wedding going on which was nice to see (makes me want to get married again!) And we couldn't hear anything from our room which was over the atrium.

We had a lovely time walking around the main street as well as exploring fort George.

Overall, we enjoyed the same excellent service and quality we have come to expect from the Vintage Hotels but from a slightly different perspective as a new family.

  • Stayed April 2014
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Helpful?
Thank VaraderoWedding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 22 April 2014
Dear valued guest - first of all, I wanted to congratulate you on the new addition to your family! We are so pleased you were all able to join us for an anniversary stay! We always love to see our brides and grooms return after their weddings. How nice that you were able to see another couple enjoying their wedding while you were here to bring back memories.

We hope that Queen's Landing can become a part of your family traditions for years to come.

Thank you for taking the time to share your experience here on TripAdvisor!

All our best and congratulations again!

Lily Kszan
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St. Catharines, Canada
1 review
Reviewed 9 April 2014

My husband and I went to Queens a Landing for a weekend with some friends. We had the Premium King Suite which was beyond our expectations. The room had wet bar, fireplace, jacuzzi and the mattress was one of the most comfortable I have ever slept on!

Service was wonderful from check in with Leanne and continued with each staff we encountered!

We look forward to returning very soon!

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank Claudia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 13 April 2014
Hello Claudia - It is always our pleasure to welcome local guests to the hotel! We are just up the road from St. Catharines and nice and close to home for you. It sounds like your enjoyed your decadent night away in one of our suites, which is always such a treat! Our guests always rave about our bedding and comment that they have had the best sleep when they check out!

Thank you for your compliments on Leanne from our front office team. I will be sure to let her know that she helped make your stay a memorable one!

Hoping we can welcome you back again soon!

Lily Kszan
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Buffalo, New York
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 April 2014

I have stayed at Niagara on the Lake about 5 times, always at Pillar and Post. This weekend, we decided to try Queen's Landing because of an excellent Travelzoo deal. After a day of wine tasting, we headed to our hotel for the night. The rooms were very large, contemporary with a fireplace and Jacuzzi. The bed was extremely comfy. I wanted to lay in bed all day the next day. Our deal also came with a forty dollar credit to Tiara restaurant on-site and a free bottle of wine. They gave us a great bottle of local wine (Chateau de Charmes 2011 Cab Sauv) for the room and we drank it in their hot tub. The hot tub was not quite as nice as the one at Pillar and Post -- but I much preferred the rooms, service and location of Queen's Landing. We ate at Tiara restaurant, which was delicious, but a bit pricey. I loved the view of the lake and boats from the restaurant, though. The next morning we were able to walk down to the lake and to the village for breakfast. Queen's Landing was close to everything! What a wonderful stay -- its going to be our new go-to spot in NOTL.

Room Tip: Get a room with a fireplace and jacuzzi!
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  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank LaurennicoleR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 13 April 2014
Dear valued guest - I wanted to take the time to thank you for posting such a detailed review of your time at Queen's Landing. We are so pleased to hear that we are your new favorite place! It is our pleasure to welcome guests back time and time again and we hope that you can return soon! Our Travelzoo promotion has been very popular this year as there is tremendous value in the overnight package. Glad that you could enjoy!

Yours in hospitality,

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level 6 Contributor
350 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 1 April 2014

Every year my wife and I spend a weekend close to our anniversary here and for 12-years now have been blessed with fine fall weather. We always book the room/dinner package on a Saturday and obtain tickets for whatever show is playing at the Shaw Festival theatre. Lunch on the patio over-looking the Niagara River followed by the show (which are always excellent), then a (window) shopping stroll down the main street of Niagara-on-the-Lake, a cocktail in a bar, capped by a dinner in the Tiara Dining Room. It really does not get much better. The décor of the hotel is superb, the rooms are very nicely appointed, the food in their restaurants is top-notch and the service is impeccable - 12-years running for us now and we are already looking forward to this fall's return. We have no complaints only commendations about this venue.

Room Tip: We always ask for and truly enjoy getting a river-view room (some are upgrades). Book early as this...
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Malcolm G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 13 April 2014
Hello Malcolm - I wanted to thank you for posting your review here on TripAdvisor following your anniversary stay. Your plans sound absolutely delightful! We are so pleased that Queen's Landing and Niagara-on-the-Lake can be a part of your special celebrations each year.

Spring is upon us and the fall will be here before we know it! We look forward to welcoming you and your wife back and if there is anything that I can do to make your next stay more memorable, please contact me at l.kszan@vintage-hotels.com.

Our thanks to you,

Lily Kszan
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St. Catharines, Canada
1 review
Reviewed 31 March 2014

We decided to have Valentine’s dinner at Queens Landing as they had a fairly priced 5 course dinner. The dinner was good for the price, but what really won us over was the dessert. The pastry chef, Megan, brought us a beautifully constructed plate and really made us feel welcome. We will definitely be back again!

  • Stayed February 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank Candice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen's Landing

Property: Queen's Landing
Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Official Description (provided by the hotel):
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

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