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“The best week-end I've had in years!”
Review of Queen's Landing

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Queen's Landing
Certificate of Excellence
Toronto
1 review
“The best week-end I've had in years!”
Reviewed 18 October 2009

We decided to go away for some R&R with friends of ours, what a beautiful hotel!! The staff was really nice and impressed us more then just a few times over our stay. The highlight of our visit was our celebration dinner in the Tiara Restaurant, it was better then our favorite restaurant in TO! Before leaving we had the Sunday brunch and went on the trolley wine tour, we really couldn't imagine how it could have been any better!!

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suneshine99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (324)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
London, Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2009

We had a truly wonderful honeymoon in Niagara-on-the-Lake, and Queen's Landing was a huge part of that. It is a beautiful hotel, we felt very pampered. Lovely, large room with a king size bed, huge bathroom and a welcoming box of jams congratulating us on our wedding. We had a leisurely evening meal in the dining room. The food was incredibly good. The service was great from check in to check out, our room was kept clean, room service very prompt. We loved the location away from the main strip, close enough to walk to but far enough away from the crowds. They packed us a picnic lunch one day, and we used their bicycles for a self guided little winery tour. The memories will last forever. We will be coming back for an anniversary weekend soon!

  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
Thank CheekyMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 August 2009

We have never stayed in the NOTL area so we decided to go that route this year for a vacation. We decided on the Queen's Landing for many reasons, and we are happy with our decision.

We were welcomed in to the hotel by Kurt and he quickly brought us up to speed on what was happening. We asked a few questions about dinner and winery tours and went up to our room. The room is spacious well laid out and the bed and furnishings were clean and comfortable. A rose for the turn down service was a nice touch and my wife really appreciated it.

The staff there are wonderful. On our second night, we forgot our camera at one of the local restaurants and my wife went to the front desk to contact them. Upon hearing that the restaurant had our camera, Miguel at the front desk, offered to go and pick it up and deliver it to our room, which he promptly did. Arthur and Gerardo in the Tiara room were fantastic and waited on us hand and foot.

Wonderful, quiet and comfortable and a great location. We will go back there on our next visit to NOTL.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
Thank DRIDEOUT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
181 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 25 July 2009

I went to this hotel for a one week course. They put me on the first floor right over the Grand Ballroom... where they were having a wedding reception. You could feel the floor vibrating and the music was so loud it was like the reception was in my room. (It wasn't just the muffled sound of a bass, it was loud enough that you knew all the songs that were played). Since, the entire floor was full of students taking the one week course they received many complaints. The front desk was rude and wouldn't do anything. I thought the whole point of getting a hotel room was to get some rest. It probably wouldn' t have been so bad, if we didn't have to wake up at 7:00 the next morning for breakfast.
They also are the type of place that rinses out the glasses in the bathroom sink instead of bringing new fresh glasses.... and sometimes they don't even do that... (You can tell because the paper coasters become wrinkled as the glasses dry).
Bathtubs are not cleaned out so if you like showering in standing water than this is the place for you.
Food is supposed to be good... but it was less than average.... and stop serving chicken and mash potatoes for every meal!!!
Front desk staff don't seem to know the area well... which is strange since the area isn't that big...
Would be okay if it had cost $100 instead of $260... Not the worst hotel that I have stayed in but I've stayed at some in the $100 to $200 range that were much cleaner and staff was much nicer...

  • Stayed July 2009, travelled on business
    • Value
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Helpful?
3 Thank AverageLooksGood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 July 2009

We stayed for one weekend at the end of June...overall it was okay ....no obvious problems with our stay but I'd say i was let down a bit...the hotel is pretty, room was nice, but not spectacular and a little small. Especially for the price you pay...we didn't try the restaurants b/c we wanted something a bit more casual but they looked nice -- and empty. Niagara on the lake is okay for about half a day, then it's a bit boring...we took a walk on the waterfront which was nice too...would recommend i guess but woudl warn about the cost. Hotel staff a bit snobby too...I swear the one we spoke with put on an english accent -- funny actually.

  • Stayed June 2009, travelled with family
    • Value
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Helpful?
1 Thank Canada41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
niagara
1 review
Reviewed 16 July 2009

We just had a great time at Queens Landing, my family come down to Niagara on the Lake
and we spent the weekend at this Hotel, everything was first class. The front desk team helped find some tours for us which made the weekend trip extra special. The food was great and the service was outstanding, thanks we will return

  • Stayed July 2009, travelled with family
    • Value
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Helpful?
Thank chloechloeNiagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 June 2009

There are a lot of B&Bs (aka- people's homes) for visitors to stay in at NOTL. From our past experience, my husband and I are not fans of staying at any of them. Queens Landing was a good option since it's a hotel. Yes, it's pricey, but it's in a great location (2 blocks away from the main street).
We took advantage of two of their promotional offered on the website (Culinary Package and Special Hot Rate). I called for reservations since booking online for the promotion did not seem to work. Total $920CAD (tax included) for 3 nights w/ check-in on Friday.
I don't believe that there are any great views from any of the hotel rooms since that's what the check-in person told me.
Free parking (unlike it's sister hotel Prince of Wales).
I thought that service could be a bit better (ex: no bell hop when we checked in to offer help with bags). Perhaps my expectations were too high since they do position themselves as a high-end hotel.
Good indoor pool w/ jacuzzi tub.
Nice outdoor patio.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flowerwatersun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen's Landing

Property: Queen's Landing
Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Official Description (provided by the hotel):
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

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