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“Memorable romantic getaway” 5 of 5 bubbles
Review of Oban Inn, Spa and Restaurant

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Oban Inn, Spa and Restaurant
Certificate of Excellence
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Memorable romantic getaway”
5 of 5 bubbles Reviewed 29 May 2012

My wife and I visited the Oban for our anniversary. Check-in was cordial & smooth, and the room was incredible! - king, fireplace, overlooking Lake Ontario, balcony with table & chairs. Decoration was sumptuous yet tasteful - not an easy combination to achieve. Spa staff were friendly, and accommodating to the neophyte (husband) pedicure client.

We opted for dinner on our private balcony, courtesy of room service, fine food in the most romantic environment.

Staff were superb, and responded promptly and graciously to any request.

This is one of the finest hotels we've ever stayed at. We'll be recommending it to friends, and returning soon.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tedbates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ObanInn, General Manager at Oban Inn, Spa and Restaurant, responded to this review, 28 July 2012
Dear Tedbates,

Thank you for choosing to stay with us for your anniversary celebration in May 2012. We are happy to hear you enjoyed your Premium Lakeview guestroom overlooking Lake Ontario and the new addition of outdoor balcony with furnishings for some of these guestrooms are appreciated as well.

We are delighted you were able to enjoy our spa services and private dining on your outdoor balcony.

We appreciate your praises to our team and most of all your interest to return and recommend to your friends.

We look forward to welcoming you back again soon!

Sincerely
Celia Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

532 reviews from our community

Traveller rating
    318
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    42
    20
    16
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Pittsford
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

Stayed in the main house queen size room. Room was very clean and modern. Very nice and romantic. Bed was bery comfortable and plenty of extra pillows in the closet. Staff was very friendly. Stay included continental breakfast in the morning that was simple but very fresh and filling. Did not take advantage of any spa services on this visit so can not comment.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pittman_new
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camberley, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 May 2012

We thought our bed was the most comfortable we had ever slept in, however if we could have flown the bed home from the Oban Inn we would have, we have stayed in many hotels, but this was one of the most comfortable, our friends who also stayed at the hotel also commented on how comfortable they were. We cannot comment on the airconditioning as we slept with the window open listening to the relaxing sound of the fountain outside. We enjoyed a tranquil but short stay at the Oban and would certainly stay there again if we ever have the opportunity of visiting in the future. The staff were very friendly and helpful, unfortunatley we did not have time to eat in the restaurant during the evening, however the menu looked very appetising.

Room Tip: The ground floor rooms at the back have balconies that look out onto the garden, these had the eveni...
See more room tips
  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 3 May 2012

we had a small but beautiful room. very comfortable beds. but temp. control for
the shower didnt work
Very welcoming staff.
Food in restaurant at best average and very disappointing customer service.
Spa outstanding. Very relaxing atmosphere. Excellent massage by Lorne.
Look forward to returning but will eat somewhere else.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maltoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ObanInn, General Manager at Oban Inn, Spa and Restaurant, responded to this review, 15 May 2012
Dear Maltoronto from Toronto,

Thank you for choosing to stay with us at The Oban Inn this May 2012! We value your comments and feedback regarding your accommodations, dining and spa experience with us.

We appreciate your compliments to our team members and accolades for our spa therapists. Your recognition is positive encouragement for us all! We hope you brought to our team's attention regarding the shower in order to fix it. Our team is dedicated to ensure your stay is an enjoyable one from start to finish.

Again we hope you shared your feedback with our restaurant team during your visit. It is important to us that we provide an exceptional dining experience and we are always available to assist in anyway if needed.

Thank you again for sharing your insightful observations with our TripAdvisor community and we hope you will visit us again for your next Niagara-on-the-Lake getaway.

Sincerely,
Celia Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2012

We (my wife and I) were given a gift letter (as Oban calls them) to stay, eat or enjoy the spa. We decided to stay and eat. Our trip was during off season pricing. Food was very good. The staff was friendly, rooms well articulated. Thanks Oban. Keep it up. Lewis.

Room Tip: Ask for the Queen with the sunroom.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lewis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ObanInn, General Manager at Oban Inn, Spa and Restaurant, responded to this review, 4 May 2012
Dear Lewis from Perth,

Your kind and generous words of appreciation regarding your recent stay with us at The Oban Inn give all of us working here such a great sense of pride and encouragement in our service to our guests. Thank you so much!

Wishing you a wonderful summer and hope we will have the pleasure of welcoming you back again soon.

Sincerely,
Celia Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
whitby,ontario
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

My wife and I stayed here for a quick get away last week. The room was exceptional with a sunroom that was recently converted from a balcony, a very nice surprise. Initially, it was a little warm in the sunroom but we quickly figured out the fan and A/C and really enjoyed the added space. Our dinner at the restaurant was fantastic, the best lamb I have ever had. The beds were so comfortable that we slept through the alarm and missed breakfast so I can't commment on the included breakfast. My wife enjoyed her manicure in the spa and I liked the fact we could walk to the main street of NOTL. We really had no problems with our stay at the Oban Inn and will definitely return.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank golfer62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ObanInn, General Manager at Oban Inn, Spa and Restaurant, responded to this review, 4 May 2012
Dear Golfer62 from Whitby,

Thank you for choosing to stay with us at The Oban Inn for your quick getaway in April. We appreciate you taking the time to share your candid experience with the TripAdvisor community.

All of our Main Inn guestrooms have been updated and happy to hear you enjoyed your stay in our new Premium Queen guestroom category.

We are delighted you enjoyed your dining experience, your overly comfortable rest and your wife’s spa treatment with us.

Our team looks forward to your return for your next spontaneous getaway!

Sincerely,
Celia Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copley, Ohio, United States
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

I have stayed at the Oban Inn with my now elderly mother more than a dozen times and with my husband for several delightful long weekends. In more than thirty years of Ontario travel, which has usually included visits to NOTL, I have certainly stayed at each of the high end hotels and eaten in almost all of the town's restaurants. None even begin to compare to the personalized care, comfort and luxury of the Oban Inn!! And, that does not even consider the exquisite and beautifully maintained gardens or the incomparable OSpa.
We have a favorite room with its own patio overlooking one of the many exquisite gardens, a gazebo and the swimming pool. It is easy to understand why this garden is a much sought after wedding venue! The beautiful rooms are generously sized, clean and well-appointed. The comfortable beds and luxurious linens make for a good night's sleep.
The staff, from the general manager Celia, to the newest employees are, obviously well-chosen well-trained, knowledgeable and extremely pleasant. All seem ready and willing to "go the extra mile."
OSpa deserves each and every one of its many awards and accolades. The facility's serenity is enhanced by its tasteful decoration, such as exposed brick walls and comfortable over sized cream-colored couches and chairs, along with well-chosen art work and beautiful views of the Inn's gardens and the lake. But, the best part of OSpa is the massage therapists and the aestheticians, who use wonderful, plant-based products. OSpa is as good as and even better than the many other spas this writer has visited throughout Ontario, in most regions of the United States and elsewhere. The massage with heated rocks is both relaxing and rejuvenating. IN SUM, THE OSPA EXPERIENCE IS NOT TO BE MISSED!!!
From the fresh and bountiful continental breakfast to destination dinners, food service at the Oban Inn is most enjoyable. I applaud the kitchen's interesting and extensive use of local, Niagara Region produce, hand crafted Ontario cheeses etc.
All in all and time after time, one can count on a wonderful experience at The Oban Inn.

  • Stayed July 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ObanInn, General Manager at Oban Inn, Spa and Restaurant, responded to this review, 4 May 2012
Dear Joan K from Copley, Ohio,

Amazing! So great to hear from you! Thank you for sharing your positive experience with us with our TripAdvisor community. Our team is always delighted to welcome our repeat guests year after year and share in your memories.

A special thanks for recognizing the efforts of our new and seasoned team members who play an integral part in your Oban Inn experience. We would not be the same without them!

We are happy you have enjoyed our facilities including our comfortable guestrooms, lush gardens, outdoor swimming pool and restaurant. Even more wonderful is your accolades for our OSpa team of registered massage therapists and aestheticians. Again, a team of individuals dedicated to providing a memorable experience.

We can’t thank you enough for your continued support year after year. Look forward to welcoming you back this summer.

All the best to you and your family!
Celia Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oban Inn, Spa and Restaurant

Property: Oban Inn, Spa and Restaurant
Address: 160 Front Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Niagara-on-the-Lake
#7 Luxury Hotel in Niagara-on-the-Lake
#10 Family Hotel in Niagara-on-the-Lake
#10 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Oban Inn, Spa and Restaurant 4*
Number of rooms: 26
Official Description (provided by the hotel):
Nestled serenely in the heart of wine country and historic Old Town of Niagara-on-the-Lake, minutes to theatres and attractions, The Oban Inn overlooks Lake Ontario and the Canada’s oldest golf course. With 26 tranquil, luxurious guest rooms and elegant dining surrounded by delightful ponds and lush English gardens and the creation of the beautiful new OSpa, The Oban Inn has become a celebrated wellness retreat. State-of-the-art exercise room, outdoor hot spring and infinity lap pool. ... more   less 
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Also Known As:
Oban Inn, Spa And Restaurant Hotel Niagara-On-The-Lake
Oban Hotel

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