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“A really lovely place to stay”

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Oban Inn, Spa and Restaurant
Certificate of Excellence
Reviewed 9 March 2008

There are many great places to stay in Niagara-on-the-Lake. We choose Oban Inn and it was a really lovely place to stay. We were given a room in the Oban House which was beautifully appointed and had a great view of the gardens. The spa service, fitness facilities, and morning breakfast were all excellent. Normally we stay at larger resort style hotels, but Oban Inn made us reconsider staying at large hotel chains. The service, privacy, and relaxing atmosphere of the Inn were so wonderful.

The Inn is in a nice neighborhood and within walking distance to the downtown area. The Inn is also located right across from the Niagara-on-the-Lake Golf Club which has an excellent restaurant and view of the lake. For those looking for a romantic getaway, with charm and sophistication, I would recommend checking out Niagara-on-the-Lake and staying at the Oban Inn.

  • Stayed: June 2007, travelled as a couple
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Thank ml_812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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562 - 568 of 587 reviews

Reviewed 28 September 2007

We have always stayed at the Oban in past years. But since their renovations, where is the ambiance and the quality of service? The desk staff is disinterested and cold and the lobby area (now the spa) is cold. The rooms, although beautiful, have lost that charm that we so loved. But worst of all is the dining area. Unbussed tables, crumpled and dirty paper menus, an incredibly poor breakfast buffet, and an inexperienced wait staff greeted us at breakfast. (This seems to be a complaint shared by other reviewers). We got up and left! I doubt we will ever be back.

Stayed: September 2007
3  Thank Cowgirl82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2007

We stayed 2 nights at the Oban Inn. The room was beautiful in a old Victorian way. My partner and I respectively had a massage and a pedicure, both of wich were some of the best quality treatments we've ever experienced. The Inn is well located in the heart of NOTL. Very convenient.
The only down side was the breakfast. It was of poor quality and quantity with a very mediocre service. Being there, we feel that the restaurant is a concession and that it is a pain for them to be open for service in the morning.
Too bad, it shadows the overall good experience of the establishment.

  • Stayed: July 2007, travelled as a couple
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1  Thank Voyageeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2007

A group of us went to the Oban Inn for lunch prior to attending the theater at Shaw Festival. Having been there before, we were surprised to see that the old dining room had been replaced with the Tony de Luca restaurant.

The service was terrible - the wait staff was inattentive, disappearing for long periods of time. On top of that, the food was awful- my sister and I ordered the Steak Frites, thinking we were treating ourselves at $22 per plate. The steak was no bigger than a chicken wing and both were significantly over-cooked (medium well after we had ordered rare and medium rare respectively). Our mother had the lobster crepes (also $22) and got two the size of an egg-roll. The rest of the party had pasta that was undercooked and flavorless. There was no salt or pepper on the table, and we had to get up ourselves to retrieve the pepper mill from the waitstaff station.

We will never go back to the Oban again - the overpriced, poorly prepared food and absence of service was the biggest disappointment for a facility that once had more glory.

Stayed: July 2007
8  Thank TravelingGirl93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2007

Two bed deluxe room had very comfortable beds in a good sized room but bathroom was tiny. Room had been modernized with nice furnishings. The Tony de Luca Restaurant was overpriced with ridiculously small portions. I ordered quebec squab and what I got was a tiny wing and leg that sat lonesomely on the plate. The breakfast was also poor with small selection of fruits, cheeses, and cereals. Breakfast breads consisted of danish and thin slices of walnut bread. All in all, the restaurant is far from four star as touted on their website.

  • Stayed: July 2007, travelled with family
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6  Thank dchawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2007

After viewing the Oban Inn on their website we thought finally a beautiful old building with an airy modern clean interior.
On arrival we find that the only pretty airy clean atmosphere is in the spa not the rooms! The spa is small but pretty, beiges and contemporary sedate colours.
Our room on the other hand was horribly overpriced. Ugly faded floral bedspread, ugly cheap lamps and art, old red carpets in the hallway. Basically cheap and tasteless. Also for $340.00 a night I would expect room service if even only a bottle of wine. There is no room service or mini bar. The queen bed also looked a little to lived in.
We were attending a Steven Page concert at the Jackson Triggs winery, a spectacular place. There are people who want an alternative to ugly dust laden silk flowers, faded floral bed spreads and tacky faux country touches.
Its high time that the hotel business elivated itself to the level of sophistication of the wineries in this area.
The only positive was the food. Its was very good, fresh and local. The diningroom was ugly.
We ended up not staying and driving home from the concert instead.

  • Stayed: June 2007, travelled as a couple
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6  Thank CatherineToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2007

Our room was stunning - corner lake view, fireplace, giant bed, great decor. The complementary bottle of wine was Weir Estates. The pedicure was 90 minutes. Restaurant Tony DeLuca was an incredible culinary experience. The location of the hotel is perfect for walks. And the service was friendly and attentive. I'd recommend this hotel to anyone.

  • Stayed: November 2006, travelled as a couple
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3  Thank LeisureGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oban Inn, Spa and Restaurant

Address: 160 Front Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Niagara-on-the-Lake
#7 Luxury Hotel in Niagara-on-the-Lake
#10 Family Hotel in Niagara-on-the-Lake
#10 Romantic Hotel in Niagara-on-the-Lake
Price Range: £101 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oban Inn, Spa and Restaurant 4*
Number of rooms: 26
Official Description (provided by the hotel):
Nestled serenely in the heart of wine country and historic Old Town of Niagara-on-the-Lake, minutes to theatres and attractions, The Oban Inn overlooks Lake Ontario and the Canada’s oldest golf course. With 26 tranquil, luxurious guest rooms and elegant dining surrounded by delightful ponds and lush English gardens and the creation of the beautiful new OSpa, The Oban Inn has become a celebrated wellness retreat. State-of-the-art exercise room, outdoor hot spring and infinity lap pool. ... more   less 
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Also Known As:
Oban Inn, Spa And Restaurant Hotel Niagara-On-The-Lake
Oban Hotel

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