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“A Day Our Wedding Dreams Came True....” 5 of 5 bubbles
Review of The Pillar and Post Inn, Spa and Conference Centre

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The Pillar and Post Inn, Spa and Conference Centre
Certificate of Excellence
Bowmanville, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Day Our Wedding Dreams Came True....”
5 of 5 bubbles Reviewed 22 November 2011

Im so excited to post a review about our wonderful, amazing wedding in November 2010 at the Pillar and Post. If you are looking for your perfect venue and are considering ANY of the Vintage hotels look no further they are all amazing! Ive posted about the Wedding Day and Other details leading up for anyone who is interested, I hope this review helps you make your decision.

WEDDING DAY
The wedding itself was pure magic, we truly couldnt have asked for ANYTHING more! Savanna and all the staff at the Pillar and Post went beyond above and beyond to make our day memorable, Our wedding was in the Gallery at the Pillar and Post a stunning room with exposed brick and beam, with windows allowing the sunshine to stream through. We did family photographs in the lobby a beautiful setting. Our reception was in the Upper Canada Hall, an exquisite room with beautiful wood featured walls, mirrors and windows giving an Old world charm like no other. When we walked in for our "sneak Peak" before our guests arrived we were blown away and completely speachless our dreams had come to life it was stunning. Savanna was by our side the whole night to ensure everything went exactley as we wanted, queing our Emcee, DJ, servers and all, again whe is amazing, any bride would be lucky to have her support.

All the OTHER DETAILS
Our journey began with a meeting with their Sales Manager Stephanie, who is a wonderful lady, she walked us through all the properties...sparkling wine in hand, telling us all about the features and ammenities we would have available to us. The whole process was enjoyable relaxing and definatley sold us immediatley on the hotel family.

Our next meetings were via email with the Sales and events teams, it seemed that no amount of questions, emails or phone calls were too much, they always responded quickly to whatever was needed,

We met our wedding coordinator Savanna who is incredible! There is nothing she wont make happen for her brides and grooms! She helped us through the planning process, made suggestions for the flow of the night, wines, food (she even set up a time for us to meet with the Chef t0 customize our menu!!!) everything! She was like the other bridesmaid in our wedding.

The staff at the Pillar and Post are truly incredible!!! From the moment you walk in you are welcomed 'home' into their amazing properties the front desk staff are fantastic. For our wedding each guest was to recieve a special gift when they were handed their keys and everyone recieved this without any problems, great wat to kick off their stay. The restaurant staff and their service are like nothing else, professional, courteous and very helpful.

Savanna greeted us when we arrived to check in for the wedding weekend to make any decor items bombineres etc etc so that ot was off our plates, we knew she woud take care of it all and she did!

They opened up the Chicago room for the groom and the guys to hang out and play pool while all the gals got their nails done, which was an amazing touch.

We had our rehearsal at the hotel on the Friday night and Sanavva was there with us the whole time, she walked everyone through all the details.. Moms, Dads, Kids , sisters everyone until we got it right and were comfortable.

The morning of the wedding we had use of one of the large rooms for the girls to get ready the guys got dressed and ready in our suite. The hairdresser make up gals wedding party and family hung out in the room all morning and afternoon, Savanna popped in to check on us all making sure things were going well, we got updates when the florist arrived and everything.

Savanna was there to take the guys and girls to the ceremony room and get us ready for the big event. She fliffed by gown just before i walked down the aisle, when the ceremony was over she directed guests where they should go. When we arrived back at the hotel after our photos she took us up to our room where there was saprkling wine and the assortment of appetizers that our guests had recieved during the cocktail hour for us to try. She snuck us into the Upper Canada hall for a sneak peak and organized our big entrance. Throughout the evening she was always there in the background ensuring everything went off without a hitch..and it did!!!

I can not say enough that hosting our wedding at the Pillar and Post was the BEST decision we ever made, our guests still talk about our wedding as the best wedding they have ever been to, food, ambiance everything. We look forward to celebrating our next 100 anniversaries at the Pillar and Post.

Cheers!

Room Tip: ALL the rooms are fantastic! Personally I love the Spa wing ;)
See more room tips
  • Stayed December 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Calli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (444)
Date | Rating
  • English first
  • French first
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  • Italian first
  • Portuguese first
  • Spanish first
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English first
Mississauga, Canada
1 review
5 of 5 bubbles Reviewed 21 November 2011

My husband and I chose The Pillar and Post as the venue for our wedding ceremony and reception. I cannont even begin to express the gratitude and appreciation that we feel towards Stephanie, Savanna and the entire staff at the Pillar and Post for the excellent service in assisting us plan, coordinate and most importantly, ENJOY our wedding day. They were with us every step of the way from the very first meeting with Stephanie; meetings and emails with Savanna to help sort out even the smallest of details; and even right up to the end of the night when I didn’t know what to do with the huge floral arrangement from the head table and they offered to take it to the local elderly home... every step of the way there was someone there to assist and always happy to do so.

We chose the Pillar and Post because of its history, charm, exquisite fine dining and the warm ambience that we felt during our visits. But what really made our wedding unique and wonderful was the exceptional service from the staff and wedding coordinators.

There are certain moments of the day that will always stand out in my mind when I think of our wedding and one of these moments is a great example of the staff’s exemplary service. We had just returned from taking photographs, the cocktail hour had finished up and our guests were being asked to be seated at their tables. We were swept aside by Savanna and a very kind server who had saved for the wedding party a platter of hors d’oeuvres. Unbelievable! I have personally been a bridesmaid 5 times and never have I ever had the opportunity to sample the hors d’oeuvres! Some may think that this was a small detail but it’s one which I will always remember.

We wish to extend a huge thank you to everyone at the Pillar and Post for making our wedding day a dream come true. We look forward to visiting again and again in the future!
Jennifer & Joel

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 November 2011

Dear Savanna & Stephanie, Thank you so much for making our special day so perfect.
We had such a great experience with the Pillar and Post. Everyone went out of their way to make sure that every detail was attended to. We were blown away when we walked into The Upper Canada Ballroom and Gallery. It was beyond what we had imagined and looked so beautiful. We cannot rave enough about our wedding coordinator at the Pillar and Post, Savanna, who was with us during every step of the planning process. She was absolutely AMAZING - responded to all of my emails and questions so quickly, went above and beyond, was on hand the day of the wedding to help with everything we could have wanted or needed. I didn't worry about a thing-she and the rest of the staff made everything run so smoothly. Thank you from the bottom of our hearts! This was such a positive experience for us and I highly recommend the vintage hotels to any bride that would like a beautiful venue with experienced and thoughtful staff that will make the planning process as stress-free as possible. Thanks again.

  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPILLAR, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review, 21 November 2011
We are so glad you have such great feedback about the Pillar & Post and the team and enjoyed your special day. I will certainly make sure your review is shared with Stephanie, Savannah and the team. We truly appreciate your feedback and look forward to seeing you again at the Pillar & Post in the near future.
Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Ontario, Canada
1 review
5 of 5 bubbles Reviewed 17 November 2011

We hosted our family and friends at the Vintage Hotel properties for our wedding in August of 2011. Our ceremony was held at the beautifully pristine Queen's Landing and our reception amidst the rustic elegance of the Pillar and Post.

While the venues provided beautiful backdrops for our photos, it was truly the staff that made our event unforgettable. The service was attentive and our guests experienced the personal touch for which the Vintage Hotels are known.

Combined with a fabulous menu, an airy ceremony space, and a stunning ballroom, the Queen's Landing & Pillar and Post offered an exceptional experience all-around for our very special day!

Room Tip: I recommend a "premium room" at the Pillar when celebrating a special occasion as they are...
See more room tips
  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPILLAR, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review, 21 November 2011
Thank you so much for your wonderful feedback about the Pillar & Post and Queenslanding. I am happy both the Queen's Landing & Pillar and Post offered the exceptional experience you expected for your very special day! Thank you for your very valuable feedback.
Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitby, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 15 November 2011

We have recently returned from Niagara on the Lake after celebrating our daughter's wedding. From the moment we arrived to the Pillar and Post we found the service and experience to be first rate. This excellent care was due primarily because of the Events Manager Savanna who never left a detail undone. From the moment our daughter and her future husband decided on this to be their venue, Savanna was available to help with decisions and ideas to make their day one to remember always. We have since received many calls from family and friends telling us that they enjoyed the exceptional care and service of the day. The food was delicious and the presentation lovely. The setting in both the Gallary Room and the Upper Canada Room was quite simply breathtaking. I can't imagine a more special setting for a perfect day. Thank you.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Catharines, Ontario, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 14 November 2011

My husband and I were married at the Pillar and Post on July 31, 2011. I have not one complaint about the experience we had at the Inn. From Savanna and Stephanie holding our hands throughout all the wedding preparations, to the wonderful staff that served at the Rehearsal Dinner and Reception, everything was so wonderful and warm. Our guests loved the venue and couldn't stop talking about how good the food was, how beautiful the interior was and how warm all the staff were. I am SO glad we picked this Inn for our wedding venue and will continue to visit the hotel for years and years to come. Please take the time to visit the Pillar and Post - whether it be for a romantic getaway, a girls weekend away or a just a Sunday Brunch, you can't go wrong with the Pillar and Post! :)

Thanks again to everyone at the Pillar and Post who helped make our wedding a success!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashlynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPILLAR, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review, 21 November 2011
We are so glad you chose the Pillar for your special day as well. We are equally as pleased to hear that you will be returning to visit us again. We look forward to seeing you in the near future. If you get the chance take the time to visit us over the holidays. We have really decorated the property up sharp for christmas and It really looks spectacular...
Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
1 review
5 of 5 bubbles Reviewed 13 November 2011

My husband and I chose the Pillar and Post for our Wedding Reception this past September. Leading up to September 2011, Savanna, our Event Coordinator, went above and beyond to make everything perfect. We appreciated her enthusiasm, attention to detail, exceptional organization and timely response to my numerous questions over phone/email. The Upper Canada Ballroom on its own provides a beautiful backdrop for any event, but Savanna and the Pillar and Post staff transformed it into the room dreams are made of. We loved everything about the set-up; the table settings, decorations, etc. The service was excellent from the time our guests started to arrive for cocktails around 6pm till the very end, where they let us carry on our dancing past 1am. The food quality and presentation exceeded expectations and no one went long without a full drink in their hands. We spent a couple of nights at the hotel, as did some of our guests, and everyone enjoyed their stay. The rooms were tastefully decorated, beds comfortable, and staff friendly/helpful. Overall, everything about our experience was great and I recommend the Pillar and Post for your next event, however big or small, or just for a special night/weekend away.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeeAnne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Property: The Pillar and Post Inn, Spa and Conference Centre
Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Niagara-on-the-Lake
#5 Spa Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
Number of rooms: 122
Official Description (provided by the hotel):
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake

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