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“Rude and unwelcoming”

Colaneri Estate Winery
Certificate of Excellence
More attraction details
Attraction details
Owner description: Colaneri is a new family-owned and operated winery that hand-harvests the finest grapes to produce premium VQA award-winning wines from its surrounding vineyards. Most of the wines are made with the traditional Italian appassimento style of drying grapes, including a large portfolio of red, white and dessert wines. A new series has been introduced, made in the “recioto” style of making dessert wines. The winery is built in the Romanesque style featuring a captivating panoramic view of the vineyard and escarpment atop the St. David’s Bench appellation. The wine tasting bar overlooks the production area, allowing visitors to see the process. We, La famiglia Colaneri, are always on hand to share the experience and the passion that went into the making of our wines and our winery.
Toronto, Canada
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Rude and unwelcoming”
Reviewed 3 November 2013

Despite the gaudy exterior (they are trying to hard to impress), we decided we wanted to give this place a try. When we entered the winery however, we were told (by Nick Colaneri) that we would have to stand "over to the side" and that we would have to wait about a half hour before having a tasting due to it being busy. I was astounded as 1) it was not exceptionally busy and 2) I've never been asked to stand out of the way EVER when visiting a winery. All of us in our party (8 women around 40 yrs of age) found it rude an unwelcoming. As we left, I mentioned to Mr Colaneri that we did not feel welcome and that it was an unpleasant way to be greeted. He became confrontational and explained that he didn't want people budding in front of other people. DId he think he was bouncing at a club!?!? Ridiculous. When I calmly reiterated that as a potential customer, I wanted to give him the feedback that we did not feel welcome, he appeared to disregard what I said and continued to argue with me. We were appalled that an owner would be so rude to a customer. He seemed to be completely disinterested in how he was presenting himself and how he was representing his business.
I STRONGLY RECOMMEND that you avoid this winery as there are plenty more in the area who would be appreciative of your business. All others we attended were warm and happy to have us there.

Visited November 2013
4 Thank KOMO2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 reviews from our community

Visitor rating
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Montreal, Canada
Level 6 Contributor
272 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
“Wow! The estate keeps getting better”
Reviewed 29 October 2013

Hey Chris! The place looks good! We were there Oct 15 and the place looks good. Advanced from last year. The wine is great as usual. I recommend people take advantage of your Amici program. Thanks again for another great year

Visited October 2013
Thank EPMcK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cicero, New York
Level 5 Contributor
47 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“Wonderful Tasting Experience”
Reviewed 13 October 2013

They are still doing construction on their facilities. Once inside, the atmosphere is great. This was our second visit, and it was as good as our first. We had a fantastic person pour us our tastings. She informed us about the wines and the area. Highly recommend visiting this winery.

Visited October 2013
Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Quebec
Level 6 Contributor
111 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 14 September 2013 via mobile

Quite the impressive location! Hard to miss from the road and equally so inside. Excellent wines and very friendly staff, go see Pam! Well worth the visit.

Visited September 2013
Thank Brettmurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level 3 Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Great wine, friendly people”
Reviewed 4 September 2013

We went to 4 wineries while in Niagara-on-the-Lake and this was our favorite. The staff was very friendly, it looks awesome, and the wine was our favorite. We also got a voucher from our hotel so our tastings were free, and this is the only place we bought a bottle of wine.

Visited September 2013
Thank Alicia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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