We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect vacation”
Review of Shaw Club Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Shaw Club Hotel
Certificate of Excellence
Cleveland, Ohio
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Perfect vacation”
Reviewed 22 July 2013

The Shaw Club is a modern hotel that has several fantastic features:
-it is directly across the street of the main theater for the Shaw festival
-it is attached to one of the best restaurants there, Zees
-it is two doors down from the spa (go!!!)
-it is across the street from a lovely park
-the staff, particularly Cooper, are extremely pleasant, knowledgeable, and graciously helpful.
I would highly recommend staying there and nab some lobster putine at Zees while you're at it.

Room Tip: They're all nice, again, this is a modern stylish hotel.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lcommisso04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review, 27 July 2013
Thank you for taking the time to write a review, we truly appreciate it! I will pass on your kind comments to the rest of the team. One of the best parts of working at Shaw Club is the access to the lobster poutine any time! It has become my absolute favorite. I look forward to saying hello during your next visit!

Yours in Hospitality,
Lisa McDonald
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

908 reviews from our community

Traveller rating
    661
    184
    32
    14
    17
See reviews for
61
662
16
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
Reviewed 22 July 2013

From the moment we stepped foot onto the property, it's quite apparent the hotel has a great attention to detail and customer satisfaction is their number one priority.

We were warmly greeted by a very friendly/professional gentleman at the front desk who efficiently whisked us to our room all the while explaining the essentials of the room, hotel and area.

Room- Contemporary, comfortable and the the bathroom shower is quite spacious with the dual shower head/rain shower. There is also tv screen built into the bathroom mirror (not that we ever used it)

Great location- Right on the main street of the old town and Niagara on the lake and directly across from the Shaw Theatre.

Excellent hotel if you are staying in Niagara on the lake for a weekend! We will be back and recommend this hotel.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trent L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2013

We were celebrating our one year anniversary at the Shaw Club and would go back in a heart beat. Here is specifically what we loved:
-the hotel: in and of itself, the hotel was beautiful. Modern accomodations and amenities and amazing location. we were lucky enough to get upgraded for one night and the king suite is beyong anything we have ever stayed at- its GORGEOUS. The beds were very comfortable and we slept fabulously!
-the staff: truely went above and beyond to make our experience memorable and fabulous. the front desk staff (Vira, Jenn and a gentleman whose name i now forget!) were extremely helpful, knowledgable and kind. They really know the area and had many fantastic suggestions of where to go and what to do. They were so genuine in wanting us to enjoy our time there. The hotel also offers a shuttle to some of the estates for dinner and the driver was very kind and helpful as well. Not to mention this service was much appreciated.
-the restaurant, Zee's Grill: this was truely an incredible dining experience. We had dinner and brunch there and both meals were exceptional as was the service.
-shaw spa: we had a couples massage and it was very relaxing. we were treated very well at the spa.

The Shaw Club truely made our anniversary an unforgettable trip away. We hope to return year, after year, after year!

Room Tip: the king suite is phenomenal. if you can swing it, i would definately recommend it.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review, 27 July 2013
Thank you for choosing Shaw Club to celebrate your anniversary! It was truly a pleasure to meet both of you and offer you the upgrade to our King Suite. It is my absolute favorite room! I’m thrilled you enjoyed all our amenities including Zees, Shaw Spa, Shuttle Service, and our Concierge Services! I look forward to celebrating many more years with you!

Yours in Hospitality,
Lisa McDonald
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
unknown
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 22 July 2013

We were given a little getaway from our parents here as an anniversary gift and it was absolutely perfect. As soon a soon as we got there we were pleasantly greeted and actually SHOWN our room and all its little perks-Mini TV in bathroom next to shower was genius lol...loved it just meant a longer shower.

Everything was clean and wonderful...we played board games and watched a movie while drinking wine in the middle of the night just because the hotel had little things like that available.

Very clean...location was PERFECT!
The food and service at Zees was sooo good!! Try the cheese plate!

Also-I don't know what it was but their pillows and sheets had the most pleasant scent to them it was just lovely!

Fantastic anniversary getaway...I would recommended this place in a heart beat!

And so my pinky promise is complete :-) :-)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blawatka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review, 27 July 2013
Thank you for choosing Shaw Club to celebrate your anniversary! I’m thrilled you enjoyed every aspect of your stay. The pictures posted from Zee’s are absolutely spectacular, thank you for posting them! Thanks for not breaking the pinky promise ;) ! I look forward to welcoming you back to Shaw Club soon!

Yours in Hospitality,
Lisa McDonald
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 July 2013

My wife & I saw a Saturday matinee at the Shaw Festival and stayed at the Shaw Club one night. The location is very good - right across the street from the Festival Theatre and a block or so away from the busy main street of NOTL. There is a free parking lot behind the hotel which is a real bonus - parking is mostly metered in the town and it's hard to find a spot. Entering the hotel is more like entering a private club than a hotel - there is a small foyer with one person manning a desk to check you in, act as concierge, take care of any needs; the staff were all very cheerful, welcoming and accommodating. There was a bottle of a Niagara region sparkling wine on ice in the lounge off the lobby and our room was ready when we arrived - 3 hours before check-in. We were planning to bike the Niagara region on Sunday, so the receptionist offered to store our bikes in a locked storage room, rather than leave them on our vehicle bike rack. The rooms are a bit small, but modern and stylishly decorated. Room is a little pricey but this is standard at NOTL. Bed and bathroom were excellent, but the AC unit is a bit noisy. We had a quick lunch on the porch at Zees , the adjoining restaurant, and enjoyed it so much we had dinner there in the evening. The food prep and presentation is excellent, the service is very professional. It's a toss-up whether Zee's porch on a summer evening or the NOTL Golf Club's patio ( a 5 minute walk) overlooking Lake Ontario (which also has decent food, but not as good as Zee's) is the better outdoor eating/drinking venue.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ActuRoady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monongahela, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
Reviewed 20 July 2013

My husband and I stayed at the Shaw Club in June for our 26th Anniversary. From the time we walked in the door we were impressed from Guest Services, to the spa and Zees restaurant. Location is great, guest services was more than willing to help us with any questions we had about the town.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parma, Ohio, USA
1 review
Reviewed 18 July 2013

As many reviewers have already stated, the hotel amenities were first-rate and the location of the property was ideal. Our room was the perfect size for two people, with a warm and contemporary feel throughout. From the moment we walked into our room it was immediately apparent how much attention to detail was considered. We also enjoyed several wonderfully-prepared meals at Zee’s, as well as several services at the hotel’s adjacent spa.

Most notably, however, was the top-notch professionalism, courtesy and friendliness of all of the staff, making sure at all times our stay was exactly how we envisioned it would be. A special thank you to Lisa M., who went above and beyond in ensuring we could relax and enjoy our far-too-short 4 days in Niagara-on-the-Lake! We will be back!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Audrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review, 27 July 2013
Audrey,

It was truly a pleasure meeting you, and I appreciate the time you took to write a review! I’m thrilled you enjoyed your stay with us, I will pass on your kind comments to the rest of the team! Please do not hesitate to contact me for any future visits to beautiful Niagara-on-the-Lake!

Yours in Hospitality,
Lisa McDonald
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Niagara-on-the-Lake hotels
0.2 mi away
Harbour House Hotel
Harbour House Hotel
#2 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,178 reviews
0.4 mi away
124 on Queen Hotel and Spa
124 on Queen Hotel and Spa
#1 of 15 in Niagara-on-the-Lake
5.0 of 5 bubbles 452 reviews
0.2 mi away
Prince of Wales
Prince of Wales
#4 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,616 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Queen's Landing
Queen's Landing
#5 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,427 reviews
0.6 mi away
The Pillar and Post Inn, Spa and Conference Centre
The Pillar and Post Inn, Spa and...
#6 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,937 reviews
0.5 mi away
Oban Inn, Spa and Restaurant
Oban Inn, Spa and Restaurant
#10 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 553 reviews
Show Prices
Show Prices
Show Prices

Been to Shaw Club Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shaw Club Hotel

Property: Shaw Club Hotel
Address: 92 Picton Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#6 Family Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Shaw Club Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Ebookers, Odigeo, Travel Republic (UK), TripOnline SA and Cancelon so you can book your Shaw Club Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing