Even with a snow storm and white-out conditions that closed down much of NOTL, our stay was a mini-vacation with excellent customer service from the get-go.
Thank you so much, Kylie and manager, Lisa!! Front Reception ladies are courteous, knowledgeable and assisted us with finding the best package to suit our needs. Even when there was confusion with our dinner package, we were treated respectfully and with utmost professionalism.
As a member of Ontario Finest Inns, we gravitate to supporting smaller hotels and B&Bs. Shaw Club impressed us with the modern feel, luxury, gorgeous + super clean bathroom and amenities. We took advantage of the common lounge for reading and chatting with other guests by the fireplace. Complimentary DVD rentals came in handy during snow storm. Front Reception assisted with wine glasses or ordering lunch for any guest who did not know where to grab a bite to eat during the snow storm.
BREAKFAST - A+ complimentary gourmet breakfast at in-house Zees! Leisurely paced; excellent menu choices, presentation and service; accommodating gluten-free. Truffled Mushroom, Bacon and Goat Cheese Frittata was super delicious that we reordered the same dish the following day!! Compliments to the Chef:) Brioche French Toast was the other favourite among our group.
DINNER- Try the Artisanal Cheese Plate — even my 10 year old enjoyed sampling the locally sourced melange of flavours. No sooner did we run out of baguette slices, our server was back with another basket. Organic Quinoa was excellent; as was the Beef Rib Eye, Pork Loin and Salmon — great portions and pairing of flavours. Throughly enjoyed our meal choices.
ROOM - Deluxe King Room with extra Pull-out for the Kids. It's a gorgeous room for 2 and we intend on upgrading when we return for an extra bed versus a pull pout sofa for better comfort. A little extra space for closet area would be helpful as well. Otherwise, a very comfortable room. We even had "Iris the Pet Fish"keep us company during our stay. Shaw Club considers the details. Opening windows for fresh air and a wall of windows gave the best view. Super quiet. I felt like I was at home.
Thank you for an enjoyable stay. We intend on returning when visiting NOTL in the future.
- Official Description (provided by the hotel):
- The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more less
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- Also Known As:
- Shaw Club Hotel Niagara-On-The-Lake
- Shaw Club Hotel And Spa
- Shaw Hotel