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“Boutique hotel in heart of Niagara-on-the-Lake.”

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124 on Queen Hotel and Spa
Certificate of Excellence
Toronto, Ontario
Level 6 Contributor
143 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Boutique hotel in heart of Niagara-on-the-Lake.”
Reviewed 14 June 2014

My wife and I stayed in this great little hotel on the main street (Queen) of Niagara-on-the-Lake. Even though our room was directly above Queen Street, the town is quiet by around 9 p.m., so noise is not a factor. There's free coffee in both the room and in the check-in area, plus a Starbucks next door. Treadwell's is a wonderful, fresh cuisine restaurant on the main level with both outdoor and indoor seating. Food is wonderful, but a little pricey. Beds, linens very good and bathroom with glass shower had lots of room and two sinks (no vanity mirror, though). You can basically park your car (for free) during your visit, since the theatres, great restaurants and shopping are all within easy walking distance. We didn't use the Spa or the Concierge services for wine tours, etc., but the staff were very helpful for any questions we did have. We would stay here again!

Room Tip: We were in Room 401 on the second floor which overlooks Queen Street. No evening noise - we would s...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TorontoCouple763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, 16 June 2014
Hi "TorontoCouple763", thank you for posting this review! I am pleased to hear you had an enjoyable stay with us and were able to take advantage of the great location. We look forward to seeing you again on your next visit to town. You will have to make time in between the shopping to enjoy the great spa services we offer!

Cheers,
Corey Stirrett
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
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English first
Toronto, Canada
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 June 2014

A great retreat with luxurious bedding & bath products. Staff are extremely obliging & very efficient. Thx to Kristen B & Kristen S for a quick resolution to our request. Their in-house spa also provided great service - what a way to start our weekend! A special thx to Megan who took care of all our requests even before we arrived.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank CollFair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, 13 June 2014
Hello “CollFair”, thank you for posting this review of your recent stay! I am pleased to hear you had a great stay with us and were able to relax while enjoying services at the spa. The entire team was more than happy to take care of any requests you had. We want each guest to feel right at home while staying with us. I hope to see you again soon.

Cheers,
Corey Stirrett
General Manager
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Toronto, Canada
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014

This was our second visit to this luxurious hotel and once again they exceeded our expectations. The location is perfectly situated in the heart of beautiful Niagara-on-the-Lake and within walking distance to everywhere you may want to visit.

The hotel itself has a wonderful restaurant, Treadwells and a Starbucks so that you won’t go hungry ... or thirsty. The rooms are equipped with a full kitchen that includes everything including a gas burner stove should you want to cook in your own suite.

We stayed in The Evans House, Villa 202 which is on the second floor. Cory, from the Front Desk took us to our room and effortlessly carried my (embarrassingly) heavy suitcase up to our room while at the same time pointing out all of the features in our room, and explaining how we access the roof top terrace and Sun Deck in the next building over from ours at 124 on Queen. While we didn’t find any time to enjoy that space, we did manage to check it out briefly and it is an amazing place to relax and enjoy the sunshine by day, or a star-filled sky at night. It would also be a perfect setting for an intimate social gathering .... perhaps with some local wine and music to round out a special event.

Our immaculately clean Villa was also equipped with everything you could possibly need and more: 2 flat screen televisions, stone-faced gas fireplace, adjustable air conditioning, special treats including toiletries and towels from France, crisp white bed linens on the incredibly comfy, a King size bed, a walk-in closet, and spacious stand-up glass shower with adjustable shower head. You won’t want to leave!

We were offered a hotel shuttle to attend an Opening Night at the Shaw Festival, however we declined the offer as we were meeting friends and driving with them. When we returned to the hotel, Treadwells was still bustling with people enjoying the warm Summer evening, sharing a night cap by the outdoor firepits and waterfall.

We didn’t have time to enjoy the spa .... one day we will give it a try. We plan to return again and we will also be eager to see the new Wine Bar that will be opening within the next month or so at 124 on Queen.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Real_Melanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, 13 June 2014
Hi “Real_Melanie” thank you very much for the kind words in this review. It was great to welcome you back for a second stay with us. The housekeeping team does an outstanding job in keeping the rooms in top shape. I will be sure to pass your comments on to them. I am pleased to hear you thoroughly enjoyed your stay with us, we look forward to seeing you again. On the next visit you will have to find time to relax on the roof top patio!

Regards,
Corey Stirrett
General Manager
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Vancouver, Canada
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2014

I stayed at 124 Queen Hotel with two colleagues during Congress at Brock University. We were all treated very well by the front office staff, including Nicole, who also drove us out to dine and picked us up. This allowed us to have more than one glass of wonderful local wine. One colleague's room was on the front street and she was disturbed by street cleaning (leaf blowers, power washers, and delivery trucks to the Starbuck's next door). Staff arranged to change her room and gave her a lovely bottle of red wine to recognize the disruption. My room was perfectly quiet and very comfortable with beautiful linens, soaps, spotlessly clean bathroom, and a small wine fridge with complimentary water.

All that cleaning on the street makes for a beautiful walking and shopping (including a variety of women's clothing shops) area, right out the front of the hotel. I would return to spend more time shopping, visiting galleries and wineries, and walking by the lake.

Room Tip: Ask for a room off the main street.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank CAlex47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, 13 June 2014
Hi “CAlex47” thank you for posting this review! I am pleased to hear you were able to take advantage of the complimentary shuttle for the evening. Glad you were able to enjoy a little bit more of the excellent local wine. Thank you to your colleague for her understanding, we were happy to take care of the issue. We look forward to seeing you again, when you will have more time for shopping on Queen Street.

Cheers,
Corey Stirrett
General Manager
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London, Canada
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

This was the first time we've stayed in NOL, we've always cheapen out and stayed in the Falls. It was great to stay in town to walk the main street and down to the river. The staff was extremely helpful and professional. Despite being there on the May long weekend and the hotel being filled it was very quiet. We took in Treadmills our first night, didn't have a reservation so we had at table outside, the blanket was a nice touch. The food was good, our only comment was too much salt. The beef cheeks risotto appetizer was the best part of the meal. We did a couples massage the next morning, we prefer little chatter and it was respected.
We will be back.

Room Tip: There's a Starbucks next door!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Londonmouse_111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, 30 May 2014
Hi "Londonmouse_111" thank you for posting your experiences at 124 on Queen Hotel & Spa. It's wonderful you were able to enjoy Treadwells and the Spa @ 124 during your stay. We hope your first time stay in Niagara-on-the-Lake with us is not your last.

Regards,
Corey Stirrett
General Manager
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Calgary, Canada
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 May 2014

We booked the two-bedroom villa for a three-day getaway for three sisters. It was the perfect place to hang out for an extended PJ party. Quiet, private, beautifully appointed, and close to shopping, Shaw festival and wineries. Loved the kitchen and generous living space. The staff were happy to provide information about the area. They handled our complaint about (renovation?) noise from the Starbucks below us at 1:30 a.m. by following up with them and making sure the problem didn't continue.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Vee403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, 30 May 2014
Dear "Vee403", thank you for your great review. We are pleased you and your sisters had such a fabulous weekend getaway. We appreciated your understanding and were happy to solve the issue. We hope you and your sisters make this an annual getaway.

Cheers,
Corey Stirrett
General Manager
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Ontario
2 reviews
Reviewed 28 May 2014

Spent nights May 18/19 2014 and was very impressed by this hotel. Lovely room with nice, high-end finishes. Great location, right on Queen Street with all the lovely shops and restaurants. And.. a Starbucks right next door. What more could you want?

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tripster94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, 30 May 2014
Hi "tripster94" thank you for taking the time to post this review! We so pleased you enjoyed your weekend with us. We hope to see you again soon.

Regards,
Corey Stirrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 124 on Queen Hotel and Spa

Property: 124 on Queen Hotel and Spa
Address: 124 Queen Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada (Formerly The Victorian Villas Boutique Suites)
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — 124 on Queen Hotel and Spa 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Unsurpassed luxury awaits you at 124 on Queen Hotel & Spa. Choose from a range of stylish accommodation options including deluxe rooms and multi bedroom villas and enjoy five diamond service that will exceed your expectations. Situated on the main street of Old Town, the heart of Niagara on the Lake is just steps away, and our exceptional Concierge Team is ready to assist you with every request. Stay fit in our 24-hour fitness facility, or relax at our world class Spa at 124. 124 On Queen offers a wide range of amenities to all our guests along with daily cleaning services and 24-hour reception. Each room is also full of special touches to make your stay as enjoyable as possible. 124 On Queen Hotel & Spa is located 30 minutes from Niagara Falls and 90 minutes from downtown Toronto. Come enjoy the Niagara on the Lake lifestyle in style - only at 124 on Queen. ... more   less 
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