We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent....as Expected” 5 of 5 bubbles
Review of Harbour House Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Harbour House Hotel
Certificate of Excellence
Oakville, Canada
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Excellent....as Expected”
5 of 5 bubbles Reviewed 9 October 2013

After reading all the glowing reports, how could we not book a mini getaway at the Harbour House. Before we even arrived, the concierge had contacted us offering to help with our stay. They booked a dinner reservation for us ( to see that 5 star review, see the Charles Inn) and recommended some golf courses as per our request. The hotel is situated just 3 blocks from all the NOTL action, a nice stroll away from the hustle and bustle. Our room was clean, cozy and classy. (third floor gave us the best view of the harbour). Beds were VERY comfortable and room was romantic with fireplace and quaint alcoves. 5 pm wine and cheese and a scrumptious continental breakfast were complimentary and beyond the usual hotel fare. Hotel staff was very friendly and accommodating . All the awards lining the lobby walls are well deserved! We will be back.

Room Tip: request third floor
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank janetmg4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review, 17 October 2013
Thank for your kind words. It is great to hear that we have lived up our reviews. I will gladly pass along your kind comments to our wonderful team.

I look forward to the opportunity to say hello during your next visit to Harbour House Hotel.

Sincerely,

Jennifer Dickson
Guest Services Manager
Harbour House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,156 reviews from our community

Traveller rating
    958
    131
    43
    17
    7
See reviews for
74
833
10
16
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Waltham, Massachusetts
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

We have stayed at HHH twice. It's lovely. Breakfast included is bountiful. From here you can walk to 3 theaters at the Shaw Festival and several fine restaurants. Niagara-on-the-Lake is a kind of Camelot. Besides this lovely hotel, the excellent plays at the Shaw, the restaurants and the vineyards are a terrific getaway destination.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank arthursartichoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 October 2013

Enjoyed this stay very much. Excellent breakfast, great bikes to rent, close to the Shaw Festival Theatre, wonderful staff, enjoyable wine and cheese at 5:00, what more could you ask for! An added bonus is the very comfy beds and pillows..what a wonderful sleep!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suerowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review, 17 October 2013
Thank you for taking the time to reflect on the highlights of your stay with us at Harbour House Hotel. It is great to hear that the weather was in your favour and you were able to enjoy our bike rentals and all that Niagara-on-the-Lake has to offer.

Sincerely,

Jennifer Dickson
Guest Services Manager
Harbour House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 6 October 2013

My wide an i only had 2 nights at the hotel (we wish it was more). What a great hotel, in a wonderful location, great staff and extremely comfortable rooms. We had room number 206 which looked over the harbour, it is very quiet, even though there is a road outside, the Bed is huge and very comfortable.

Every afternoon the hotel has a wine and cheese tasting from 4pm, this is a lovely way to get to chat to some other guest and share you experiences of the region.

Great breakfasts, the Marmalade French Toast is to die for!!

The hotel is situated about a 10 minute walk form the main street, where most of the restaurants are.

Niagara on the lake is such a pretty area, we just wish we could have stayed longer.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

We used a lot of Good Karma when we found this hotel!! I don't believe that I have ever been so impressed with the quality of staff anywhere in my life! We travel quite a bit and have stayed at many amazing properties. Never have we had the distinct pleasure of such excellent staff, anywhere! The property is quite amazing, as well, don't get me wrong... This is a smaller, boutique hotel down by the marina, past The Queen's Landing hotel. We are so grateful to have come upon it during an "explore" while in this town a week prior. Fortunately, they had rooms available (for a Monday night) and we extended our trip one more day to be able to stay here. We had a room on the third floor facing the marina and the river, beyond. The room was spotless, beautiful, comfortable and quiet...perfect!! The plantation shutters on the french balcony opened onto a lovely view of the harbor and river. The bath was spacious with a glassed shower and a separate, large jet tub and....great product! The linens and bathrobes were great, the fireplace cozy...what more could you want? They serve wine and cheese in late afternoon and you can walk into town for your choice of restaurants or get a free ride in their van. Breakfast in the morning was terrific....great variety and delicious, with great coffee, too. It's a good thing that we live 5 hours away or my husband would be trying to steal some of the great staff! Excellent experience and we can't wait to return! Thank you so much for ending our trip on such a perfect note!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HPYTRVLRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review, 17 October 2013
Wow, thank you for your wonderful review and kind comments!! I am thrilled to hear that we exceeded your expectations. We look forward to welcoming you back to Harbour House Hotel.

Sincerely,

Jennifer Dickson
Guest Services Manager
Harbour House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 2 October 2013 via mobile

For various reasons, we didn't think we'd be able to get away for our 30th anniversary, but at the last minute we were able to do so. We stayed at Harbour House from September 23 to 26. This was our fifth stay and we have had the same second floor harbour view suite each time! As always, staff were helpful and friendly both at the front desk and at breakfast. The suite is beautifully decorated, well-equipped, and quiet. My only quibble is the lack of sufficient lighting for reading in the afternoon and evening. In the morning it is very bright. The hotel is within walking distance of the theatres and downtown shopping and dining. We celebrated our anniversary with a wine tour arranged by the hotel, and dinner at their sister property the Charles Inn. We spent part of our honeymoon in NOTL, so it seemed appropriate to return for our 30th anniversary. Harbour House was the perfect place to stay.

Stayed September 2013, travelled as a couple
Helpful?
Thank LScott52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wasaga Beach
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

Harbour House Hotel is a beautiful hotel located minutes away from downtown Niagara-on-the-Lake. The staff is most welcoming and very accommodating. We were greeted with complimentary wine and cheese in the lobby upon our arrival. The rooms are beautifully decorated with gas fireplaces and whirlpool tubs. Breakfast was delicious. All in all we couldn't have asked for a more inviting hotel and we certainly look forward to a return stay. We will definitely recommend Harbour House Hotel to friends and family.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wgaf2329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review, 17 October 2013
Thank you for your kind comments. It is great to hear that you enjoyed your stay with us at Harbour House Hotel and the little extra’s we offer like the wine & cheese. We think it is a great way to show case the amazing wineries in Niagara-on-the-Lake.

I will be sure to pass along your kind comments to our team. We look forward to welcoming back!

Sincerely,

Jennifer Dickson
Guest Services Manager
Harbour House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Niagara-on-the-Lake hotels
0.5 mi away
124 on Queen Hotel and Spa
124 on Queen Hotel and Spa
#1 of 15 in Niagara-on-the-Lake
5.0 of 5 bubbles 437 reviews
0.2 mi away
Shaw Club Hotel
Shaw Club Hotel
#3 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 894 reviews
0.3 mi away
Prince of Wales
Prince of Wales
#5 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,573 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Queen's Landing
Queen's Landing
#4 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,380 reviews
0.8 mi away
The Pillar and Post Inn, Spa and Conference Centre
The Pillar and Post Inn, Spa and...
#7 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,883 reviews
0.5 mi away
Oban Inn, Spa and Restaurant
Oban Inn, Spa and Restaurant
#9 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 532 reviews
Show Prices
Show Prices
Show Prices

Been to Harbour House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harbour House Hotel

Property: Harbour House Hotel
Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Official Description (provided by the hotel):
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo and Agoda so you can book your Harbour House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Harbour Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing