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“Midweek Getaway”

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Harbour House Hotel
Certificate of Excellence
Up State New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Midweek Getaway”
5 of 5 bubbles Reviewed 30 May 2014

From the moment we arrived, on a very cold and rainy day in April, we were greeted by a most friendly staff. The staff was always there to accommodate us and our needs. Our room was amazing!!! So large and beautiful and clean with a view of the Harbor across the way. We enjoyed the king size bed which was so comfortable, one had a hard time wanting to get up from this comfort in the morning. Along with that, we had a gas fireplace and a whirlpool bath. The hotel also had a library of DVD's so we enjoyed a great movie that evening as well. Location was perfect. One could walk to most everything in the lovely town. We, however, took advantage of the shuttle service that was offered (free) to go into town and to restaurants in the evening as the weather was not cooperating for our visit. Each afternoon, wine, cheese and crackers were offered to the guests and gave us opportunities to mingle and meet others staying there. It's a smaller hotel and feels more like a luxury B&B. The breakfasts were just wonderful as well. All and all it was an awesome 3 days and 2 nights!!!! I would recommend this hotel to anyone visiting beautiful Niagara-on-the-Lake...

Room Tip: We stayed on the first floor facing the street and the harbor across the way. It was quiet and lovel...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SkipUpStateNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,164 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

This should definitely be your first choice when visiting Niagara on the Lake. Truly a gem. The staff is outstanding. We could go on and on about this lovely quaint inn where you are royally treated. We look forward to returning at least once a year and have never been disappointed. Thank you to all the staff and particularly Larissa for making our recent stay exceptional.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jewelsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa C, General Manager at Harbour House Hotel, responded to this review, 11 June 2014
Thank you for taking the time to share your experience. I am thrilled to hear that Harbour House is your first choice when visiting Niagara-on-the-Lake. I will be sure to commend and pass your compliments on for their outstanding service. Please be sure to contact me personally when you wish to return and I look forward to saying hello to you on your next visit.

Warm Regards,

Larissa Chunick
General Manager
Harbour House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Everything was perfect, Extremely well located , excellent staff, wonderful views from our room. They took care of every detail and request , they even gave me a birthday cake present ! The room was spacious with a seating area and a fireplace. Bathroom had a whirlpool tub and all the amenities of a luxury boutique hotel. They have free shuttle service to the theatre , shopping and Spa.

Room Tip: Ask for a view , the marina and lake view worth the stay.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank 93diana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elora, Canada
2 reviews
5 of 5 bubbles Reviewed 28 May 2014

Harbour House was a wonderful surprise to us. The staff was so friendly and accommodating when we arrived, and the room was fantastic! We had a big king bed, whirlpool bath and fireplace all at a very reasonable price. The hotel was spotless and the location was fantastic - 3 blocks to the theatre & all the main strip.
I really can't rave about the staff enough - so helpful and friendly. I haven't had such a great experience in a long time! we hope to go back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateGB_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa C, General Manager at Harbour House Hotel, responded to this review, 11 June 2014
Thank you for taking the time to share your experience. I am happy to hear that your room was spotless and you were able to take advantage of the gas fireplace, and Jacuzzi tub, I will be sure to pass your compliments on to our housekeeping team and front desk and commend them for their efforts in making your stay that much more enjoyable. I look forward to saying hello to you on your return visit to our Harbour House in Niagara-on-the-Lake.

Warm Regards,

Larissa Chunick
General Manager
Harbour House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

It was a great experience for us throughout our stay from check in to check out! We stayed in a pet friendly room with our 2 dogs, the room was huge, comfortable and clean without a trace of pet smell at all! Perhaps it appears that this hotel is a lot cleaner than many non-pet friendly hotels! This must be owed to the great job of the cleaning staff. Talk about service, we were treated with great hospitality throughout our stay; from the hotel manager to the cleaning lady and restaurant waitress, they all share a common characteristic... a pleasant smile :) which made this great hotel even better! I would definitely recommend this hotel to anyone coming to Niagara-on-the-Lake!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Godspeed70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Harbour House is a lovely boutique hotel with excellent, friendly staff. Rooms are a good size with very comfortable beds, fireplace (at least in the room we had) and a good size bathroom. The hotel is well situated just a block away from the main street and easy walking distance to the the theatre, many restaurants and shops on the main street. We will stay here again when visiting NOTL.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Beachbumsintraining
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa C, General Manager at Harbour House Hotel, responded to this review, 11 June 2014
Thank you for taking the time to share your experience. I am thrilled to hear that you were able to take advantage of our gas fire place offered in every guest room and it comforting to know you had a restful sleep in our king sized feather top bed. I am glad you could appreciate our location down by the water and still two blocks from the theatre and shopping area. I look forward to seeing to welcoming you back to our Harbour House Hotel on your next visit to Niagara-on-the-Lake.

Warm Regards,

Larissa Chunick
General Manager
Harbour House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

We attended two plays at the Shaw Festival and had a wonderful time at the Harbour House Hotel.
Our room on the second floor was beautifully decorated and had a lovely bay window which was most enjoyable.. Even though we didn't use the fireplace, it added to the romantic nature of the room. We really enjoyed the wine and cheese in the lobby and made several new friends, We shall recommend this hotel highly to our friends. It was truly a lovely stay for us and we will be anxious to return again on our next visit to NOTL .

Room Tip: Second floor room with bay window--202 was great.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAMELA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour House Hotel

Property: Harbour House Hotel
Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Official Description (provided by the hotel):
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 
Reservation Options:
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Also Known As:
Harbour Hotel

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