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“Overpriced bed and breakfast with marginal breakfast and sad coffee!” 5 of 5 bubbles
Review of Harbour House Hotel

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Harbour House Hotel
Certificate of Excellence
Sarasota, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Overpriced bed and breakfast with marginal breakfast and sad coffee!”
5 of 5 bubbles Reviewed 26 June 2010

Wanted to try this highly hyped new hotel at NOTL. Not really a hotel as has just 25+ rooms and they are relatively small and inexpensively built. This is more like a bed and breakfast but at high season hotel prices. Room was $299 plus tax and total bill of $335 per night. They pull the breakfast at 10 am and kick you out at 11 am sharp! If you stay at Harbour House you are paying double what you should pay. I recommend that you find a bed and breakfast elsewhere because thats all you get here. Staff was cool as the reception desk girl talks on the phone and ignores the people standing in front of her. I wouod not go back to this place.

  • Stayed June 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank krpsarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Buffalo, New York
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 June 2010

thank you for our wonderful stay at your hotel; everything was spectacular. Your staff is definitely very well trained, very personal and available when needed. Our room, the service, the breakfast and everything was just very special. We received this stay from a group of friends at our church who wanted to show their appreciation for some volunteer work we did, so receiving it as a gift made it even better.
Thank you for everything, we will tell everyone what a nice place you have.
Sincerely,
Julie and Bob Furminger
Tonawanda , New York

  • Stayed June 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie60974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 6 June 2010

What more can I say than 'go ahead and book this hotel' it is an amazing hotel with the best service I have ever experienced (and I have traveled a lot and stayed in 5* hotels around the world!) Everything from the moment we arrived to the time we left was excellent. The staff pride themselves on the service they deliver and it shows. They are motivated and enthusiastic about making your stay as pleasurable as possible. It is all in the finer details from the personalised cookies you receive in your room, to the cheese and wine tasting provided every evening. The hotel is in a lovely location by the harbour, a short 3 minute walk from town and a 30 minute stroll from Peller Winery. We were lucky enough to be given a room with a view over the lake.
We took full advantage of all the activities Harbour house facilitate, including visiting the winery,a jet boat trip, bike ride along the waterfront, an amazing massage and facial at the Shaw Spa and a trip to the theatre, dinner at the Charles Inn and Zee's and only a 30 minute drive to Niagra Falls. We didn't want to leave.
One aspect of the stay I must comment on is the superb breakfast we received. If you have a sweet tooth you will not be disappointed. Never before have I had carrot cake for breakfast but with cake that good it doesn't matter what time of the day it is and they even provide you with recipes if you wish to attempt them back home.
I just hope I one day return to Canada to return to Harbour House.

  • Stayed May 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeeJoMaldives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, ON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 31 May 2010

What a hidden gem in Niagara on the Lake!! Beautiful spot, great for couples & a special night away!
From the moment you walk through the door, you feel like a welcomed guest in someone's home. The staff is extremely helpful and friendly; looking to book your dinner reservations in town and arranging transporation to and from the restaurant. Upon arrival in your room, there is soft music playing and an awaiting ice bucket filled and ready to chill your wine purchases from the many wineries in Niagara on the Lake.
The beds are incredibly comfortable and you don't want to leave it the next day. The breakfast is soooooooo good, with many choices including cerals, fresh fruit, smoked salmon and bagels, cold meats and cheeses and baked goods.
Within walking distance to the downtown shopping and strolling in Niagara on the Lake and well worth the trip.
Will definitely return to this hotel, one of the best; if not THE BEST; places we've stayed in Niagara!!!

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhotoGuy32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
178 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 25 May 2010

The service was friendly and helpful.
The rooms were big and clean. Could not hear any noise from the hallways...
Jetted tubs and fireplace...
Location is close to the town...

My only complaint is that they don't have conditioner in the rooms... :(

  • Stayed May 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AverageLooksGood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Ontario
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 May 2010

We were given a gift card for The Harbour House Niagara-on-the- Lake which included a one night stay,supper at The Charles Inn and breakfast at the hotel. First I will start with the hotel which was as I said a #10 in all things. The staff were so pleasant and helpfull, the beds were amazing and the breakfast in the morning was excellent. We went to the Charles Inn for supper and the meal was fantastic and we were able to choose anything off of the regular menu which was a surprise. The service was outstanding and the food equally the same. If you go I hope you get Jillian to serve you as she was a delight for the whole evening. All in all a great experience

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelTN4445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 May 2010

We all know that each of us can have a totally different experience with the same people involved ,however, at my recent stay at the Harbour House Hotel, without exception, each one of the staff was helpful, friendly and seemed genuinely willing to help make my stay a pleasant one. It was as though I was an out- of- town relative and they wanted to show how proud of their "home" they were. And oh, they weren't like your old aunt Bessie who could be intrusive and overbearing--just the right amount of caring. Very nice!

  • Stayed May 2010
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alindalynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour House Hotel

Property: Harbour House Hotel
Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Official Description (provided by the hotel):
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 
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Also Known As:
Harbour Hotel

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