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“Our favorite NOTL spot.”
Review of The Charles Hotel

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The Charles Hotel
Certificate of Excellence
Guelph, Canada
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Our favorite NOTL spot.”
Reviewed 1 January 2011

We returned to the Charles Inn for a quick post-Christmas getaway and were just as impressed the second time. On our first visit a few years ago we stayed in the Safari Room and we downsized this time to the Onigahara Room. I like that there is a range of rooms with different pricing to choose from. We didn't want to spend as much this time but we were happy in our cozy room. The wood burning fireplace was a nice addition to our stay since we were staying in the winter this time. I love the extra touches (homemade cookies, personalized notes, a little welcome back treat) and think these gestures really go a long way in making a stay at this inn unique. We had dinner at the restaurant and the food never disappoints. It's unforgettable! We fully intend on returning to the Charles Inn and trying a new room each time we visit. The continental breakfast has been expanded since our last stay which we appreciated. It was sufficient before but the extra platter was much appreciated! Added touches like this really go a long way.

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank Ananas29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 November 2010

The room was lovely, and a nice bottle of red wine/with the glasses awaited us for our anniversary! Warm and cozy with beautiful view! Our dinner was amazing and the flight of wines matched our meal perfectly!
Very romantic! and the breakfast was perfect! Love the french press coffee left on our table...
We think we shall make this our anniversary place! and now going into our 46th year!

  • Stayed November 2010, travelled as a couple
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Helpful?
1 Thank snooker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
1 review
Reviewed 31 October 2010

The Inn is a quaint and delightful old treasure. The furnishing were beautiful mix of old and new, The Veranda room where we stayed had a huge fireplace and an attached large Veranda. The room had cookies on the bed and a bottle of wine for our anniversary. All the little touches add so much to your stay. The food in the restaurant was nothing short of fabulous and again a glass of champagne given to us for our celebration. Breakfast was very nice and we had no need to order a hot breakfast.. The walk to the main shopping area was short. As always , Niagara -On -The-Lake is beautiful. I would highly recommend the Charles Inn.

  • Stayed September 2010, travelled as a couple
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Helpful?
Thank Garden339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2010

The inn is situated in a beautiful old house, with a lovely dining room, a nice bar and a winter garden where you can take your breakfast. The staff, and especially Sarah the receptionist/manager on duty, were very sweet and helpful. Our room on the first floor was small, but had recently been done up in clean, cream colours. It had a nice bathroom, a very comfortable bed and access to the porch outside.

The breakfast was surprisingly good and very fresh.

Being European, I often find service in North America to be a little over the top, but the service at the Charles Inn was excellent - personal without being too much. I also liked that the inn has a green profile and focuses on re-use and recycling.

We paid CAD 100/night for the room, including breakfast and parking.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank Traveline10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton, Ontario
1 review
Reviewed 26 October 2010

We had the most wonderful time at The Charles Inn, we decided to do one of the pkgs that being the spa pkg. It was wonderful. Our stay at the Inn was quiet and very comfortable. We only wished we had another night. The food was fabulous and the staff very friendly and helpful. Would love to stay there again. The room was very comfy and clean. True to the pictures for sure.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank Mary-Anne102310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2010

The staff at the Charles inn is lovely and helpful each and every one. The Inn seemed old. The entrance for guests was by way of the back door. There were many steps and the steps and walkway to the parking lot were made of field stone with no railing, which was very difficult for my mother who is in her 80s. The room was dim despite using all the lights. Every night while were were sleeping the room got very hot and stuffy, as if the air conditioning automatically shut off. The room seemed small for the three of us, especially for $360/night. I expected much more.

  • Stayed September 2010, travelled with family
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Helpful?
Thank Pittsbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomfield Hills, Michigan
1 review
Reviewed 10 September 2010

The service was fantastic...the staff treated us like royality and seemed geniunely interested in making our stay comfortable and assisting us with our needs...we enjoyed eating breakfast everyday and getting to know the staff...the food is excellent!! breakfast, lunch, and especially dinner!! Very romantic and quaint...the rooms are very quiet and the beds very, very comfortable...slept very well...a two minute walk into town and all the amenities...we come, park the car for the entire trip, and bike everywhere we want to go...luxury, great food and wine, theater, tours, shopping...this has been our third year and we are going back for the fourth year and extending it a day longer!! I can't say enough about our experience....5 stars!!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank golfer4848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Charles Hotel

Property: The Charles Hotel
Address: 209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Charles Hotel 4*
Number of rooms: 12
Official Description (provided by the hotel):
From the moment that you walk through the door, you will know that this 1832 Inn is truly a special place. This luxurious Manor House offers 4-diamond accommodation and dining. Many of the rooms have wood burning or gas fireplaces; glass enclosed rain-head showers or jet-air tubs and private verandahs to enjoy the view of the golf course, main street or Lake Ontario. ... more   less 
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Also Known As:
The Charles Hotel Niagara-On-The-Lake

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