We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice Hotel with a Intimate Inn Feel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
BEST WESTERN Colonel Butler Inn
Certificate of Excellence
Markham, Canada
Level Contributor
130 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice Hotel with a Intimate Inn Feel”
4 of 5 bubbles Reviewed 10 March 2014

A very nice hotel about five blocks walk from historic downtown. Easy drive to many wineries and local attractions. Some of the furniture could use a refinish and there are some minor paint and bathtub staining issues. Still this is a great clean and comfortable alternative to some of the higher priced Inns we have stayed at previously. The breakfast is a nice bonus. Didn't know about pet room option that another traveler mentioned in review. In room directory says that "Best Western" Colonel Butler Inn has a no pet policy. Should update this as more travelers with pets might want to consider staying at the Inn.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review, 11 March 2014
Dear Valerie, I'm so glad you enjoyed your stay! We are pleased to provide a great value with our clean and comfortable guest rooms, complimentary breakfast, convenient location, and friendly service. Please know that we are in the process of updating a number of items in our guest rooms including the bathtub that is in the guest room you stayed in. Thank you for bringing the error in our guest directory to our attention, we will make sure to update each one. We appreciate you leaving a review and we hope to see you again!

Derrick Medcalf, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

472 reviews from our community

Traveller rating
    254
    159
    45
    13
    1
See reviews for
105
234
16
13
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Baltimore, Canada
1 review
5 of 5 bubbles Reviewed 10 March 2014

The Butler Inn is easy to find, with sufficient parking. The check in staff were helpful and friendly. The room was very clean, quiet and comfortable. The bed was a bit hard but that is a personal preference. Staff were friendly but not intrusive. The continental breakfast was well stocked although I did not see any bagels set out. Best of all Tim Horton's is right across the road.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newmarket, Canada
Level Contributor
6 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 27 February 2014

We recently stayed here as it was the closest hotel to the Stratus winery where we attended a wedding. Our stay was short but very nice. We loved our room. Queen superior, with sofa, mini fridge and fireplace. The staff was very friendly and helpful, and continently breakfast was good. We would stay here again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 February 2014 via mobile

We checked into this hotel as all the more expensive hotels in the area were fully booked for family weekend. It may not be plush, but it was clean and comfortable and the service was second to none. We were greeted with fresh baked cookies and our dog had his own special present with a bone shaped name tag! The room had a bed for him and food and water bowls. We also had the use of a very reasonably priced pet sitter. The hotel is partnered with others in the area and so there is a shuttle to the high streets fine dining restaurants. The first night we settled for the bar and grill attached to our hotel. Perfect when you arrive late and want something quick, and again brilliant service. Breakfast was simple but fresh and nicely laid out and the make your own waffles is always a hit with the kids. The town of notl is just lovely, especially in fresh snow. And then of course the falls, just a 20 minute drive away and spectacular in the big freeze! It is such good value we will visit every season!!!

Stayed February 2014, travelled with family
Helpful?
Thank dizanddan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review, 6 March 2014
Thank you for your 5* review. Our pet room and services has been a big hit with both pets and owners alike and we just love having dogs come stay with us. I'm glad to hear you had such a fantastic stay enjoying our complimentary breakfast and your meal at Butler's Bar next door which is a great spot for a casual or late-night bite to eat. We look forward to see you again soon!

Derrick Medcalf, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
1 review
4 of 5 bubbles Reviewed 18 February 2014

Loved this hotel! It's a small, quiet gem in a great location. It was the perfect spot to get away to Niagara area attractions but to stay in a quiet central location. Worked out in the gym, which had several machines. We were warmly greeted with chocolate chip cookies. The staff were fantastic!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank gbrill2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

Typically, one would want a B&B, or spa type of accommodation, but we opted for this hotel to save some $$$ We were not disappointed. a little off the beaten path, but a five minute drive to anywhere. Our room was very spacious queen suite, comfortable bed, clean, etc. It wasn't new or fancy, but well maintained. Breakfast was the normal Continental. The staff was great. Derrick helped with our reservation, check-in, and anything we asked for- superior service! Would go back!

Room Tip: Ask for the queen suite-I think it was the "Superior". It had a fireplace, and was corner...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review, 6 March 2014
Dear Bob, thank you for taking the time to leave a review and for your compliments. It was a pleasure chatting with you during your visit and I hope to see you again in the future. And if there is anything we can do to make that next stay even more enjoyable please don't hesitate to let us know!

Derrick Medcalf, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara Falls, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

This hotel is the place to stay in Niagara on the lake. The rooms are better than some of the bigger hotels I have stayed in niagara, and for the price. It is not on the main street but it is a very short drive. It is in a quite area and is a cute area to walk around and see different houses etc. very good resturants near the hotel. Staff are excellent.

Room Tip: I found all the rooms good.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pat m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Niagara-on-the-Lake hotels
7.5 mi away
Hilton Garden Inn Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the...
#8 of 15 in Niagara-on-the-Lake
4.0 of 5 bubbles 1,230 reviews
0.7 mi away
Prince of Wales
Prince of Wales
#4 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,598 reviews
0.8 mi away
Shaw Club Hotel
Shaw Club Hotel
#3 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 898 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Queen's Landing
Queen's Landing
#5 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,399 reviews
0.5 mi away
The Pillar and Post Inn, Spa and Conference Centre
The Pillar and Post Inn, Spa and...
#6 of 15 in Niagara-on-the-Lake
4.5 of 5 bubbles 1,910 reviews
0.5 mi away
124 on Queen Hotel and Spa
124 on Queen Hotel and Spa
#1 of 15 in Niagara-on-the-Lake
5.0 of 5 bubbles 445 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Colonel Butler Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Colonel Butler Inn

Property: BEST WESTERN Colonel Butler Inn
Address: 278 Mary Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Niagara-on-the-Lake
#7 Family Hotel in Niagara-on-the-Lake
#8 Business Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Colonel Butler Inn 3*
Number of rooms: 26
Official Description (provided by the hotel):
The Best Western Colonel Butler Inn offers an atmosphere of comfort and friendly service with affordable rates for visiting Niagara on the Lake. Accommodations are tastefully appointed, spacious and are well suited for couples, families, and groups. Rates always included our enhanced continental breakfast, parking, and wireless internet access. Plus, the hotel offers a convenient location for visting the town's numerous wineries, outstanding restaurants, wonderful shopping, and the renowned Shaw Festival theatre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Ebookers, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your BEST WESTERN Colonel Butler Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing