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“friendly staff”

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Hilton Garden Inn Niagara-on-the-Lake
Certificate of Excellence
Level Contributor
6 reviews
5 hotel reviews
“friendly staff”
Reviewed 27 December 2013

very friendly staff great rooms and the food was good but they didn't come to remove our breakfast plates fast enough so we had them piled up. I would diffently go back but the breakfast buffet was pretty expensive for kids who rarely eat. did not see menu for them.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,280 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Mississauga, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 December 2013

Hotel is set in the Niagara Lakes region. Nice wooded area with walking trails. It is only a few minutes drive into Niagara Falls. Good value for breakfast and fast food ammenities right across the street. Short hop over the bridge to go into St. Catherines shopping mall.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anthony Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 December 2013

My wife and I stayed for 3 nights and enjoyed the stay very much. The staff were all very friendly and courteous. I had stayed twice before and thought it was very good. I really like the view from the north side of the hotel, but the side facing the highway also has an excellent view of the escarpment. Service at the buffet breakfast was really good - my wife like the made to order omelettes she had each day for breakfast.

The pool in the spa seemed very small, but it was fine for my wife.

Room amenities were good. This visit we noticed that the tv channel line up was not as shown in the guide the hotel provided - we were told that the service provider had just changed the line up and that new lists had been ordered.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 47Keith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Catharines, Ontario, Canada
1 review
Reviewed 16 December 2013

The room and the front desk staff were great. We will tell our friends to stay at this hotel. the room was clean and fresh. The stay there was excellent as usual we love it. We also like the hotel's chef, excellent cook and always good food

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 December 2013 via mobile

Stayed for three nights. Hotel has all basic facilities. The pool is quite small. Rooms are decently equipped (microwave, tv, mini fridge) and clean.

About 15 min drive from downtown Niagara-on-the-lake. Good value for budget conscious travellers.

Stayed December 2013, travelled on business
Helpful?
Thank chengbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 15 December 2013

We stayed at Hilton Garden Inn after attending a charity dinner and dance and we were very satisfied with our stay. The breakfast buffet was excellent and we ate in a bright and sunny breakfast area. We recommend this hotel at Niagara on the Lake, Ontario, Canada.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Diane U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Erie, Canada
1 review
Reviewed 14 December 2013 via mobile

Hospitality was amazing great staff,great rooms very clean, food was 5 star would recommend to all to stay,will definitely stay again and again !!The staff at the hotel even remembered my name made me feel at home just a great place....

Stayed December 2013, travelled on business
Helpful?
Thank Bobbyd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Property: Hilton Garden Inn Niagara-on-the-Lake
Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Official Description (provided by the hotel):
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton

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