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“Great service, no internet” 5 of 5 bubbles
Review of Hilton Garden Inn Niagara-on-the-Lake

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Hilton Garden Inn Niagara-on-the-Lake
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service, no internet”
5 of 5 bubbles Reviewed 22 June 2014

the hotel staff is helpful and friendly, hotel was very clean and welcoming. Was not able to access more than basic email and many features on facebook were not available. This hotel is easily accessed off the QEW and has close access to shopping malls. it is a short trip into Niagara on the Lake

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,212 reviews from our community

Traveller rating
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    462
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Kawasaki, Japan
Level Contributor
6 reviews
4 of 5 bubbles Reviewed 22 June 2014

Friendly staff and an efficient and clean facility. Please ask for Mr. Bob Dick, the hotel manager. He's an Excellent source of information and will go the extra mile to assist guests. The hotel is convenient to the wine country and short taxi ride from the Old City of Niagara on the Lake.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gordon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... N, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review, 24 June 2014
Thank you so much for such a great review! We look forward to having you stay with us again. If you need anything let me know.

Cheers,

Boobyd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

This hotel is conveniently located just off the highway and is close to the new shopping outlets. Location is just about 10 km from the center of Niagara on the lake and close to many of the wineries in the area. The hotel is clean, quiet, and the rooms include a small microwave, a fridge and coffee maker. The staff was very pleasant and the dining room which is just off from the lobby is perfect for breakfast at a reasonable price. The chef made a great omelette of my choice. Considering the available inexpensive prices for two queen size beds, it is a really good choice as your home base for the area. I've stayed right in the town before which is also great but much more expensive. If visiting wineries and touring the town is your plan, then this hotel is situated for this. Also Niagara College is next door which besides the beer brewing and wine making programs, they have a culinary school there too! The restaurant is worth exploring, with find food and reasonable prices. The pool opens to the outdoors so you can also relax in the courtyard.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Murray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 June 2014

Other Hilton Garden Inn we stayed, they have coffee 24/7, but this one it is taken away before noon. Food in the restaurant was very good, since there is not too many places to eat near by , we were happy we can stay in the hotel and have a decent meal.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
1 review
5 of 5 bubbles Reviewed 21 June 2014

Slept well, quiet room, pleasant staff and the breakfast was good.One big plus for me which some may find odd was that the corridor upstairs had windows which let in a lot of light and you didn't have that dead air musty feeling you get in a lot of hotel corridors. I'd stay again. A good base to work from to see Niagara on the lake or the Falls themselves.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanata, Ontario, Canada
2 reviews
5 of 5 bubbles Reviewed 20 June 2014

Service including the breakfast package were wonderful. Very quiet and comfortable, clean rooms, and close to wineries and shopping outlet stores. We took the advice of other patrons on Trip Advisor that suggested the rooms on the back and upper levels would be quieter and we found this to be true. A nice experience overall.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marion H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 June 2014

This Hilton Garden Inn is about twelve to fifteen miles from the Ontario Canada side of Niagara Falls and even closer to the town of Niagara On the Lake Ontario. It provides easy access to the area's attractions without being in the over-built and over touristy cities of Niagara Falls. It's easy to experience the Niagara Peninsula wine country, the Historic town of Niagara On the Lake, and the city of St. Catherine's, Ontario in addition to Niagara Falls. If you're spending more time in the area, Toronto is only about an hour away. The Niagara River Parkway which extends from Lake Ontario to the falls and to Fort Erie is also close by. The Parkway and the wine country roads make for great bike trips.
Our king room was well furnished and comfortable-everything you expect from a Hilton. This hotel offers some great amenities like restaurant and bar (although we didn't use the restaurant), a small pool, jacuzzi and a good fitness room. Hot breakfasts are also available.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank staleda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Property: Hilton Garden Inn Niagara-on-the-Lake
Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Official Description (provided by the hotel):
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton

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