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“Very nice hotel”

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Hilton Garden Inn Niagara-on-the-Lake
Certificate of Excellence
Holt, Michigan
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very nice hotel”
Reviewed 14 July 2014 via mobile

Stayed for one night with a family of 4 with 2kids (7&4). The hotel is nice and clean. The two bedroom size was ok it would have been better if they had 2 bedroom suite. Price was great. Location was good only 10 min drive from the falls. Pool and gym was good as well.

The restaurant and bar was nice and a little expensive but was fine. Only thing was missing was free breakfast but I knew this before booking.

I would book again

Stayed July 2014
Helpful?
1 Thank Dgadson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (176)
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English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

This is a great hotel with very attractive grounds and gardens. It is close to many activities such as wine tours, shopping, and the casino. We enjoyed our stay. The food was excellent both at dinner and breakfast. The beds were comfortable. The room were clean. Great location for a get a way I will return for another visit at some point.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Cathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, Virginia
Level 6 Contributor
285 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 13 July 2014

Very nice hotel at a beautiful location. What we have come to expect from the Hilton line, but more, extremely helpful and accommodating staff, clean comfortable rooms, free wifi, afternoon cookies, morning coffee. Niagara on the lake is a cute little town that I would definitely like to return to some day, reminds me a lot of areas in England, many runners, walkers and bikers, lots of wineries, the people are friendly and love to talk with you. Short ride to the actual town of NOTL about 8 kilometers and a 10-15 ride to the falls area. Definitely would return to this hotel.

Room Tip: Our room was in the back, a speaker for the outside area was right by our room window, didn't re...
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dizymaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, Ontario
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 July 2014 via mobile

We wanted a hotel close to some wineries for our biking weekend, but didn't want to spend a ton of money on a room we'd barely be in. This hotel surpassed all our expectations!

- it's very easy to find and an easy bike to southbrook, diamond, trius, chateaux des charmes and colaneri.
- our king sized room was well outfitted and included a keurig, fridge and comfy bed.
- the pool, hot tub and steam room were a treat.
- I found the best price by booking at the hotel's website, the requests I made for a high room overlooking the forest were met.
- staff is friendly and professional

We were pleased with our stay and think we found the best value accommodations in NOTL.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dcopelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, Canada
1 review
Reviewed 7 July 2014

I've stayed here many times and have never been even close to being disappointed. The services, such as shuttle service etc, are great and everybody seems genuinely concerned with making our stay as good as it gets.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 July 2014 via mobile

We planned our trip last minute so all the accomodations in the Historic town were pretty much booked. This actually ended up being just fine. Nice hotel, comfortable beds and a very nice outdoor area with covered seating to sit and relax at the end of the day with a glass of wine. It was a 15-20 minute drive to the Historic town, but it was right off the QEW which made it very easy to get to the falls. Also gave us the opportunity to explore the area more. It was quite pricy over the 4th of July weekend, but all-in-all very comfortable.

Stayed July 2014, travelled with family
Helpful?
1 Thank Gail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
1 review
Reviewed 6 July 2014

prom was held, heard band until 11:45 p.m.; adjustable bed did not work; refrigerator was not very cold and had no freezer; air conditioner did not keep steady temperature; shower head sprayed into my eyes and could not be adjusted; pillows were extremely soft and basically useless (luckily, we bring our own); lobby was warm as it was humid so staff opened the doors which quickly inundated us with flies!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank doctorruth2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... N, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review, 9 July 2014
I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously.

Kindest Regards,

Leea Sawyer, AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Property: Hilton Garden Inn Niagara-on-the-Lake
Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Official Description (provided by the hotel):
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton

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