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“Restaurant is HORRIBLE”

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Riverbend Inn and Vineyard
Reviewed 30 July 2007

SLOW service! Appetizer (scallops) off lounge menu was EXTREMELY SALTY! Tilapia off menu was SALTY and served over overpriced tomato chunks and a few peas with a fancy name. Beef tips were nothing great, served with potatoes with a fancy name were french fries with sea salt. Go to a local bar and pay half the price instead. Also- if sitting outside- be prepared for a sewage smell. HORRIBLE $100 WASTED! We should have complained more- but only one waiter available. UGH! Bypass this place!

  • Stayed: July 2007
    • Value
    • Location
    • Service
10  Thank IzzyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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468 - 474 of 482 reviews

Reviewed 21 August 2006

This is the first time I stayed in an inn. I wish we had 2 nights there instead of one, but it was a last minute decision.

First of all the location, a mansion in the vineyard, just outside the village is just perfect.

The house is beautiful and well kept. The Georgian decoration is not my thing but it is done tastefully and not over the top.

Our room 221, was large with a small balcony (no chair on it). The view was perfect (see picture). There was a seating area: coffee table and sofa (pull out bed), a desk and chair, 2 double beds and a large closet. The bathroom was large and I loved the deep tub.

We had a great dinner on the patio, facing the vines and the Peller estate. (the people behing us telling their friends they should use tripadvisor ;-) )

Why don't I give 5 circles?

because... I thought there should be a chair for the balcony. I would have expected bathrobes in the bathroom. There was only one square of soap by the sink, none by the tub (but it is one of the nicest hotel soap I ever got).
We waited for ever at our breakfast table for our meal. When I requested more coffee, the waiter aknowledged my request but didn't not come back. People next to us also waited more than 30 minutes and decided to leave. Well... once served the food was excellent.

  • Stayed: August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
5  Thank Celine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2006

We have stayed twice at The Riverbend Inn in Niagara on the Lake, as well as sending my husband's elderly parents there for a special anniversary celebration and cannot say enough about all it offers travellers, whether they are in town to go to the theatre, visit wineries, shop or simply relax.

The location is convenient for all sights, just down the road from Peller Estates winery. The rooms are very large by hotel standards and the furniture and decorating in keeping with the traditional nature of the Inn. It is a wonderfully charming property with all the amenities one could wish for, unless a pool and fitness room is a requirement.

We very much enjoyed our dining experiences, both breakfast and dinner, particularly with the view over the vineyards on the property. Simply lovely. And found the staff from the front desk, to the dining room and housekeeping, extremely helpful and accomodating, particularly when making arrangements for our parents. All the details were looked after from dining reservations to theatre tickets.

If you truly want to enjoy your experience in Niagara on the Lake, then stay at the Riverbend Inn.

9  Thank Tobie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile
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Stayed: December 2017, travelled with family
Thank Arsenio77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2017 via mobile
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Stayed: January 2017, travelled as a couple
Thank Roda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverbendinn, Director of Sales at Riverbend Inn and Vineyard, responded to this reviewResponded 9 February 2017

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Reviewed 15 November 2016 via mobile
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Stayed: October 2016, travelled as a couple
Thank michael4mannheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2016 via mobile
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Stayed: September 2016, travelled as a couple
Thank charlyundluna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverbend Inn and Vineyard

Address: 16104 Niagara River Pky, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Romantic Hotel in Niagara-on-the-Lake
Price Range: £92 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverbend Inn and Vineyard 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Riverbend Inn ; located outside one of the prettiest towns in Canada, along one of the most scenic roads anywhere in the world, stands a Georgian mansion surrounded by 17 acres of vineyards, manicured lawns and gardens, and only minutes from the old town of Niagara-on-the-Lake. Recently restored, all will enjoy the countryside from our bar and restaurant, vineyard patio or settle into one of our individually appointed rooms reflecting our commitment to the finer things in life. Drop by and enjoy a glass of our own Riverbend wine. ... more   less 
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Also Known As:
Riverbend Inn And Vineyard Hotel Niagara-On-The-Lake

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