We stayed here on 7/27/14 while on a trip in Canada. The hotel itself is very nice, a renovated building that has been updated and modernized. The room was excellent and the staff was very friendly and helpful. Our only problem came after we checked out and was on our way when we looked at our receipt and found that we had been charged a $25 plus tax pet fee for having our little Yorkie in the room with us. Nowhere on their advertisements had I seen that there is a fee for having your pet in your room with you. In addition, La Quinta Inns, the chain of which they are a part, does not charge for pets at any of its rooms where we have stayed. We are Elite members of the LaQuinta Inn Returns Club and have stayed at countless LaQuinta Inns throughout the US and have never been charged a fee for having our dog with us. The chain advertises that they are pet friendly and pets stay free so we assumed that our stay at this particular inn would follow chain policy. I tried to send an email to this inn only to discover that there is not an email address given for it in any of the materials we received from them, including the card asking me to do this review. The pet fee included tax so it was $28.25 and I resent it being added to my bill at checkout time and not being explained to me at check in time and even being told that there would be a fee for pets. Since this goes against the policy of the LaQuinta Inn chain they I think they owe me a refund for it.
- Official Description (provided by the hotel):
- The brand new La Quinta Inn & Suites Oshawa hotel is conveniently located in the heart of downtown Oshawa, Ontario, just steps away from the General Motors Centre and the UOIT Downtown campus. Effortless access to a variety of fascinating shops, boutiques, dining and entertainment makes this downtown hotel an ideal lodging option for travelers. Other popular destinations near our Oshawa hotel include the RS McLaughlin Estate Parkwood National Historic site, the Durham Regional Courthouse and the Lakeridge Health Community Hospital. Complimented with convenient amenities like a microwave, refrigerator, coffee maker, hairdryer, iron with board, 32 inch flat screen TVs with cable television, our guest rooms are finished off with luxurious bedding and eye-catching decor. Our free Bright Side Breakfast is offered daily and features a delicious variety of breakfast food and drinks including fresh coffee, tea or hot chocolate, assorted juices, "Make-Your-Own" waffles, pastries, breakfast breads, hot and cold cereals, hard boiled eggs, and a fresh assortment of fruits. Free access to high speed Internet and free in-room phone calls ensure uncompromised access to the communication sources needed to stay connected digitally . Our business center is available 24 hours a day and meeting rooms can be reserved for business or social events. Maintain an active lifestyle on-the-go with our fitness centre.Book today and come experience a comfortable stay backed by genuine hospitality and efficient customer service at the La Quinta Inn & Suites Oshawa Hotel in Ontario! ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Inn & Suites Oshawa Ontario, Canada