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“good location - hotel dated” 3 of 5 bubbles
Review of BEST WESTERN PLUS Durham Hotel & Conference Centre

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BEST WESTERN PLUS Durham Hotel & Conference Centre
Ranked #3 of 7 Hotels in Oshawa
Baltimore, Canada
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“good location - hotel dated”
3 of 5 bubbles Reviewed 6 August 2014

The location of the hotel is excellent - easy access on to the 401. Not in any walking distance to restaurants though. And the hotel doesn't have one except breakfast service, which was basic. The rooms are dated with a musty smell. Not sure why this BW is considered Plus - no swimming pool or food service. Staff were very friendly though.

Room Tip: East rooms face the highway - ask for west facing rooms.
See more room tips
  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank nloughead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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251 reviews from our community

Traveller rating
    71
    70
    57
    33
    20
See reviews for
68
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77
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 2 August 2014

this is a great hotel. Amazing service at front desk and the breakfast attendant was wonderful!! I would stay here again without hesitation. Wifi was very quick and bed hotel is very quiet considering is it in a busy area. great value for the price

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 972donnac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

This hotel was easy to access to and from the highway. Front staff were friendly and helpful when asked about restaurants in the area. Room was clean and bright, lots of pillows and bed was comfortable. The hotel advertised a Continental Breakfast free with cost of room. We went for breakfast the next morning and we were greeted by a friendly hostess and had a choice of pancakes, French toast, bacon, sausage, any kind of bread or muffin or bagel for toasting with the usual cereal, juice and coffee. Very nice and it was unexpected. There is no pool at this hotel but it looked like you could have a picnic outside with tables and barbeque provided. Parking was free. Would stay again.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve-Laura-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Marys, Ontario
Level Contributor
153 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed 22 June 2014

There was a wedding reception going on the evening we checked in, so I asked for a room as far away from the party as possible. I was given a room with 2 queens. We went in- the room smelled musty so I went back to the desk to request another room. We received one across the hall from the first- smelled less musty but could smell it was previously smoked in. Apparently this corridor was smoking rooms. Not so anymore, but the stench is still in the furniture. I thought we would get used to it, but still bothered me during the night. In hindsight I could have went back to negotiate another room, but was weary and didn't want to be close to the wedding reception. The breakfast was typical hotel fare. The rooms are nice, the mattress relatively comfortable. The hotel is conveniently located off the 401. Unfortunately the property has no swimming pool.

Room Tip: Ask if it was a previous smoking room
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobandChristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

The staff (front desk and room attendants) were all quite friendly and accommodating. Our whole team stayed here. The only complaint is the breakfast room is too small for the size of the hotel when it is full. I was asked to leave to make room for other guests and I hadn't quite finished yet. Otherwise, the hotel is typical of the chain.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pete L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwoshawa, Director of Sales at BEST WESTERN PLUS Durham Hotel & Conference Centre, responded to this review, 26 June 2014
BigmanPete,

Thank you for taking the time to review your recent experience at our hotel. I am happy that overall your stay seemed to have gone very well, but I do apologize for your experience with our breakfast. We will review internally as to how we can improve in the area's mentioned. We look forward to seeing you back during your next visit to the Oshawa area.

Kind Regards,

Adam Klukowski
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Peche, Quebec, Canada
1 review
5 of 5 bubbles Reviewed 16 June 2014

Our experience at the Best Western Plus in Oshawa was very good. The person at the desk was very pleasant and helpful. The person who cleaned our room was very helpful and provided all that we asked for. When we called the desk for help, the service was excellent. I would encourage you to stay and enjoy your time in Oshawa.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Pauline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwoshawa, Director of Sales at BEST WESTERN PLUS Durham Hotel & Conference Centre, responded to this review, 26 June 2014
Pauline L,

Thank you very much for the wonderful feedback regarding your recent stay with us. We take pride in making our guests experience a memorable one, we look forward to welcoming you back the next time you are in town.

Kind Regards,

Adam Klukowski
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 11 June 2014

Right off the 401 10 mins to town newly renovated clean rooms comfortable beds nice place regular room rates around $100 a night, I usually stay at best Western Hotels. I did go back a couple of nights later to stay another night could not even get my 10% CAA discount Hotel policy is if near capacity no discounts and they wanted $40 plus more a night, not a good policy when your a frequent user of there services in fact it sucks.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Larmac46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwoshawa, Director of Sales at BEST WESTERN PLUS Durham Hotel & Conference Centre, responded to this review, 16 June 2014
Dear Larmac46,

Thank you very much for the positive feedback regarding our renovations and I am glad that you had a good night's sleep during your stay. As per our conversation regarding the rate matter we are glad that we will see you back next time you are in the Oshawa area.

Regards,

Adam Klukowski
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Durham Hotel & Conference Centre

Property: BEST WESTERN PLUS Durham Hotel & Conference Centre
Address: 559 Bloor Street W, Oshawa, Ontario L1J 5Y6, Canada
Phone Number:
Region: Canada > Ontario > Oshawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #3 of 7 Hotels in Oshawa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Durham Hotel & Conference Centre 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Durham Hotel And Conference Centre
Best Western Oshawa
Oshawa Best Western
BEST WESTERN PLUS Durham Hotel & Conference Centre Oshawa, Ontario, Canada

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