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“One problem: our stay was too short!”

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Delta Hotels by Marriott Ottawa City Centre
Ranked #22 of 67 Hotels in Ottawa
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One problem: our stay was too short!”
Reviewed 1 December 2013 via mobile

We loved our room, the staff and the location! We stayed on the 23rd floor, enjoyed the view, the shower and the bed. The club floors get you breakfast and lattes on the 25th floor. It is worth the splurge. Loved the modern aesthetic too! Great stay.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Irefuse T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 2 December 2013
Thank you for taking the time to share your experience through the TripAdvisor site. We look forward to welcoming you back, and hope you can stay a little longer next time!
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1,089 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (237)
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English first
Huddersfield, United Kingdom
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 December 2013

The hotel, whilst looking dated outside, appears to have been fully refurbished recently. Conveniently positioned close to the centre with direct access to an underground car park but far enough out that you could avoid the traffic leaving the centre.

Met our expectations and would stay again. Nice touch that staff were there to operate the lifts after the show at the Parliament buildings.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank DRCran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leduc, Canada
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 November 2013

We were lucky enough to sneak away for a night away, and the Delta Ottawa City Centre delivered top notch service and hospitality! Beautiful room, super clean, excellent service from everyone we dealt with in the hotel--from the time we checked in to the time we checked out! We had a lovely dinner at Lift--delicious and also great service!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 28 November 2013
Thank you, we are so pleased that we could help you enjoyed your night away! Our team members are committed to exceeding guests expectations and it is always wonderful to know we have achieved our goal. We hope to welcome you back in the near future!
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Carleton Place, Canada
Level 5 Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 23 November 2013

I was fortunate to win a weekend for two at the Delta incl. breakfast. The staff was great, offering in room fridge/microwave anything we wanted!!! Customer service seems to be very important to this hotel, which is very refreshing. The room was clean but as others have have stated rather small. The bed was comfortable, the bathroom was ultra modern clean but again very small. The pool/sauna/gym was well equipped and very quiet when we were there. The service at the Lift restaurant was superb and they catered to your needs and any dietary restrictions were met without any negativity....which was refreshing. Being locals, we enjoyed being a tourists in our home town, the location is great and within walking distance to most attractions. Overall we had a great experience at the Delta.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cordebo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince Albert, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

I was recently at the hotel for a conference. I spent 4 nights there and the staff were beyond amazing. They were friendly from check-in until check-out and always willing to help. Overall, best experience I've had at a hotel. Ever. This is primarily because it's within walking distance or a quick taxi to shops and restaurants, was well priced and had the most amazing staff I've ever experienced at a hotel before.

Some people commented that the rooms were small, but we were staying in a standard room and I saw nothing wrong with the size. They were nicely laid out, clean and new.

The bathroom was a bit on the small side with no tub, however, I wouldn't let that deter you from staying there. I'd rather a clean and newly renovated bathroom as opposed to one with a tub that was dirty, dingy and old!!

Room Tip: The higher up the better. Ask for a room with a good view, they will do their best to accommodate yo...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 25 November 2013
Thanks so much for the great feedback, we really appreciate you sharing your experience through the TripAdvisor website. It will be a pleasure to share your comments with our Team Members. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, ON
Level 6 Contributor
185 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 20 November 2013

I've stayed at this hotel twice now, booking through Hotwire. The hotel is really quite nice. The rooms are very clean and the beds comfortable. They are fairly spacious too! The bathrooms are fully renovated and they give you Philosophy shampoos/soaps which is fabulous. The pool is nice (though, a tiny bit cold!) but well maintained and clean. It's located in a central part of downtown Ottawa. I would definitely stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank travelbug0909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 November 2013

The highlight of my experience at the Delta Ottawa Hotel was the nice rooms and the swimming pool. The indoor swimming pool was kept really clean and had an exit to the outside open area as well.
When we got the hotel the standard room we wanted were all booked out even though we booked it online through Hotwire. The front desk offered us an upgrade to the top floor for only $35 a night and it came with breakfast and a little afternoon tea and snack.
We had a room right in front of the elevators and right next to the dining area but we had complete privacy and couldn't hear anything through the walls. The room was kept really clean and new and had a modern design to it.
I had a really positive experience here and would go back when I go to Ottawa next.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank areolai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 20 November 2013
Thank you for offering your feedback through the TripAdvisor website. We are pleased that you enjoyed your visit, and were able to experience our Club Floor. Our Club Floor rooms offer complimentary breakfast and afternoon hors d'ouevres in the private Club Lounge on the 25th floor of the hotel. We hope you enjoyed the views of our nation's capital! We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Ottawa City Centre

Property: Delta Hotels by Marriott Ottawa City Centre
Address: 101 Lyon St N, Ottawa, Ontario K1R 5T9, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Ottawa
#8 Business Hotel in Ottawa
#10 Family Hotel in Ottawa
#18 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Delta Hotels by Marriott Ottawa City Centre 4*
Number of rooms: 410
Official Description (provided by the hotel):
Business travellers, meeting attendees, and friends and families will be delighted with an outstanding variety of food and flavours as well as warm customer service in a clean, and friendly place. ... more   less 
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza

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