We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Delta Hotels by Marriott Ottawa City Centre
Ranked #22 of 67 Hotels in Ottawa
Certificate of Excellence
calgary
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good hotel”
Reviewed 30 June 2014

This was a nice hotel. Big pool with a 9' deep end, good workout facilities and a nice restaurant with breakfast buffet available (its really good). Wasn"t a fan of the decor and the exterior of the windows in my room were so dirty it was tough to see the ity view. But other than that, all good.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eatoutxpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 2 July 2014
Thank you for taking the time to share your review through TripAdvisor. We are delighted to learn you enjoyed the salt-water pool, one of the largest hotel pools in downtown Ottawa, and especially nice this time of year when the doors to the outdoor terrace can be opened. It was also great to read your comments concerning the quality of food and service in our dining room and will be pleased to share these with our Culinary Team. We do apologize for the dirty window, and have have asked our Director of Housekeeping to follow up. We hope to welcome you back to Delta Ottawa City Centre!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,088 reviews from our community

Traveller rating
    445
    437
    147
    37
    22
See reviews for
224
306
38
356
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (237)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 June 2014 via mobile

The hotel was grand and the staff were extremley helpfull and knew alot about the area. Was disappointed with ottawa in general though, very dirty and alot of beggers glad we were only there one night!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Corinne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehorse, Yukon
Level 6 Contributor
273 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 23 June 2014

Stayed here for two nights for a business meeting and the staff were very pleasant, the room was clean, quiet and well appointed. Large tv, comfy king sized bed, temperature control in the room was nice and accurate. Wireless internet service was actually very good and they provided a super-fast wire connection but I didn't bother with that.
Room amenities are good - decent soaps and lotions and pretty thick towels. Hairdryer, ironing board provided.
The location downtown is right in the center of things - short walk to some great restaurants and shopping along Banks street.
Staff were very accommodating - held luggage til the end of the meetings after checkout - guess lots of places do this but they were all really nice about it.
Not sure I would pay the regular rate if this was for personal trip, but it is comparable to other downtown Ottawa locations.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muklukmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 24 June 2014
Thank you for sharing your experience through the TripAdvisor site. We are pleased that we met all of your expectations for a great stay, and we hope to welcome you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Quebec, Canada
Level 4 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2014

Super clean, comfortable bed, great location and perfect service. Everything we were looking for in a hotel! The swimming pool was great, even if there was no jacuzzi. Only negative point was the price of breakfast, which was very high (18.50$).

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emilie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 24 June 2014
Thank you for sharing your positive feedback through TripAdvisor. We are pleased that you found everything you were looking for at Delta Ottawa City Centre, and we agree the pool is pretty great. Especially at this time of year when the terrace doors are opened and guests can enjoy some sun on the outdoor patio!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Ontario
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 June 2014

Recently attended a conference and blown away by the service. Always someone in the lobby asking if you need assistance, they take lobby leadership to the next level. Nice touches for example, when I got my vehicle from valet services there was a cold bottle of water in the car for the ride home.. As Arnold would say I'll be back....

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Duchag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 24 June 2014
Thank you for the great feedback! We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornwall, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2014

I usually don't complain but this is worth mentioning. We stayed in room 1215 on June 19. We had 1 night to ourselves in 2 and a half years because of our baby. So we booked here. We were originally going to book at Marriott or Sheraton but liked delta because it was closer to mill st pub. We wanted to go for a swim at 3pm as most of the stay was booked with things for us to do. It was closed till 6. There was no info about this when i booked. I think regular maintenance should probably be done throughout the night when its actually closed. Anyways at 5am, were trying to sleep in because if you have kids you would understand that a night off means yippee i get to sleep. Unfortunately not for our stay because as I'm writing this, the stupid fire alarm keeps telling me to change the battery by beeping super loud. I finally had enough and called the front desk at 640am to have someone send a battery as my wife is still trying to sleep. Unfortunately i cant go back to sleep once I'm awake so i have to stay with 5 hours sleep. Nobody came so i went to the front desk and they said they didn't have batteries and that someone was on there way up. 30 mins later and I'm still waiting. I think i might have to go to RadioShack and buy one myself or even get one from store beside the front desk. I think if you would change the battery earlier at regular intervals then this will not happen to your guests. In case i don't hear back from you i will send a copy to head office
I would have gave it 1 star but i like location and it was clean.

Room Tip: Hopefully you dont run into anything out of the ordinary and you will be fine here!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eric L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy T, Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review, 23 June 2014
Thank you for taking the time to share your feedback through the TripAdvisor site. We value guest’s feedback as it provides us an opportunity to address specific concerns and to progressively work to exceed guest’s expectations. We welcome both the good, and the bad, and have to admit your experience was nowhere near the high standards we set for ourselves. As discussed, the hotel has followed up on our end to prevent a reoccurrence of such a situation. We are pleased that you have agreed to return and allow us another opportunity to demonstrate our tru high standards of hospitality. We look forward to welcoming you, and your wife, back to Delta Ottawa City Centre.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria Capital Regional District, Canada
Level 6 Contributor
174 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 19 June 2014

I stayed here for a conference and found it to be quite typical of a business hotel. The quality was good, but with a price tag. Breakfast prices are higher during the week, so they are obviously used to corporate travelers.

It's a nice place to stay on business. Close to Parliament and within walking distance of restaurants and bars. Comfortable rooms and a decent hotel bar and restaurant.

I think there are better choices for personal travel in Ottawa. I've booked through Hotwire and stayed at the Westin for less money, and I would consider that a better location and nicer hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Ottawa Marriott Hotel
#11 of 67 in Ottawa
1,018 reviews
Lord Elgin
#5 of 67 in Ottawa
231 reviews
Sheraton Ottawa Hotel
#24 of 67 in Ottawa
727 reviews
Show Prices
Show Prices
Show Prices
ARC The Hotel
#23 of 67 in Ottawa
1,211 reviews
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#6 of 67 in Ottawa
2,080 reviews
Show Prices
Show Prices
Show Prices

Been to Delta Hotels by Marriott Ottawa City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Delta Hotels by Marriott Ottawa City Centre

Property: Delta Hotels by Marriott Ottawa City Centre
Address: 101 Lyon St N, Ottawa, Ontario K1R 5T9, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Ottawa
#8 Business Hotel in Ottawa
#10 Family Hotel in Ottawa
#18 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Delta Hotels by Marriott Ottawa City Centre 4*
Number of rooms: 410
Official Description (provided by the hotel):
Business travellers, meeting attendees, and friends and families will be delighted with an outstanding variety of food and flavours as well as warm customer service in a clean, and friendly place. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Priceline, Travel Republic (UK), Odigeo, Southall Travel, Hotels.com, Ebookers, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Delta Hotels by Marriott Ottawa City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing