We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay, great location.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Plus Ottawa Downtown Suites
Ranked #11 of 68 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
Reviewed 28 August 2014

We drove to this hotel from Toronto via Kingston and had no trouble in finding it! It also made a refreshing change to be able to park at the hotel without the high price of Valet parking.
Our room was good and had everything we needed being warm, clean and tidy.
The hotel is a ten to fifteen minute walk from the main Parliament building attraction, but my wife and I felt safe walking or getting the bus at whatever time of day.
Helpful courteous staff and a good breakfast to set us up for the day.
We would use this hotel as a base again for exploring Ottawa!

  • Stayed: October 2013, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Bovski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,627)
Traveller rating
Traveller type
Time of year
Language
  • More languages

968 - 974 of 1,627 reviews

Reviewed 28 August 2014

Very pleased with suite we were offered for our 2 days stay in Ottawa, lovely and v spacious & very clean, had views across to the city.

The reception staff were very helpful and also gave us a complimentary bottle of wine and nice hand written card for my birthday.

Breakfast was included and was quite good considering it was only supposed to be continental and buffet style.

Hotel was in reasonable walking distance of the city attractions and restaurants weren't too far.

Parking was below the hotel and although a bit expensive was comparable with most city centre prices, but very convenient as parking in city centre Ottawa, like any big city was hard to find.

The only problem we encountered was that the room wasn't serviced on the next day of our stay, it didn't matter much as I usually prefer to make my own bed etc, so didn't mention it when checking out, especially as the staff were so nice.

Got a really good deal with Booking.com - much better than the Best Western site.

Loved Ottawa as a place to visit, def recommend visit the Parliament Buildings, the City Locks next to the Parliament, the Aviation Museum, the War Museum & the old city area Byward Market.

Room Tip: Rooms facing city or the local museum would be nice.
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank oliveoil54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

First, I must say the operator at the toll free line, was exceptionally kind and efficient. It had already start the trip quite well. The e-mail with driving instructions to get to the hotel was very helpful, we don't have a GPS. We were asked the approximate time of arrival, so that when we arrived they knew who we were. We were so pleasantly surprised at the quality of the place, the cleanliness, the nice décor of the room. I did not expect that much for such a good price. The location is perfect, 10 minutes walk to the Parliament Hill. It was also nice not to be in a dense touristic area. We discovered Elgin street with all its restaurants and shops. The neighborhoods is quite and attractive. Beautiful home and architecture. Not only will I go back to this same place on my next trip to Ottawa, I will always stay at Best Western. Friends of mine who are now in their 90's, travelled to United States for some 20 consecutive years and always stayed at Best Western. It is why we also choose this hotel. We certainly were not disappointed. Thank you so much. Suzanne Baron-Lafrenière Montréal Canada

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

My husband and I stayed there for four days in July and totally enjoyed it. The location was perfect . We could walk or bus to any of the attractions in minutes. They upgraded us to a suite for our stay and it was spacious and clean. Staff was friendly and helpful. We would stay again next time we are in Ottawa.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank maggie197952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

We were there for three nights ( August 14-17th) we enjoyed our stay. The staff was very friendly and helpful.The breakfast area was just perfect with a lot of good options. The location was great ,within walking distance to pretty much everything. Just too bad the weather was not on our side during our stay so we didn't have a chance to visit as much as we would've liked to. The only thing missing in this hotel is a pool and a restaurant but other than that it was perfect.

Pros: Very clean hotel , very comfy beds, great location, great staff, free breakfast and very good too.

Cons: Parking not cheap at all, rooms not very soundproof ( got woken up a couple of times by people talking, doors slamming at 3AM.) and a lack of restaurant.

Overall i would recommend this hotel

Room Tip: Look for deals on Ottawatourism.ca we got our third night for free !
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Audrick33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

Everything was wonderful. The only comment is that the driving directions on the website cannot be followed with the current construction and road closure in the area. There are many one way streets around the hotel and it is easy to get lost.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

I stayed here for a conference this summer (2014). The hotel appeared to have been recently renovated and the staff was out of this world; from being welcomed at the front entrance every time I came into the property to the detail of house keeping staff to straighten up my shoes near the luggage rack after I had left them in the middle of the floor. I had a suite, but the rooms was still very large and had a small kitchenette with small refrigerator and microwave. The A/C worked very well and water was hot on demand with good pressure, as well as the tub drain that actually drained - small details but at an older property sometimes things that get overlooked in a renovation. This was a very nice hotel not in the middle of down town, but it was a short cab ride away. It was close to some good restaurants/bars, a Starbucks, the Canadian Museum of Natural Science. The area seemed very safe at night. I would stay here again if in Ottawa.

  • Stayed: June 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Rivertownwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Lord Elgin
#8 of 68 in Ottawa
374 reviews
Ottawa Marriott Hotel
#17 of 68 in Ottawa
1,103 reviews
Show Prices
Show Prices
Show Prices
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#9 of 68 in Ottawa
2,153 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Ottawa Downtown Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Price Range: £92 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Ottawa Downtown Suites 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Booking.com, TripOnline SA, Hotels.com, Ebookers, HotelsClick, getaroom.com, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing