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Best Western Plus Ottawa Kanata Hotel & Conference Centre
Ranked #40 of 68 Hotels in Ottawa
Reviewed 1 July 2013

My parents' ground floor room was very damp and mildewy smelling. After a few minutes in the room, the A/C unit started vibrating and making very loud creaking noises. We asked the front desk, and were told there was no possibility of repair in the evening, so they gave us the damp, mildewy smelling room next door. My second floor room smelled much better, but was also very well-worn and in need of redecorating. TV remote did not work, and early in the morning the smoke detector started giving off low-battery warning screeches. We checked out two days early and moved across town to a Courtyard Marriott - same prices, but brand new, clean and very spacious.

Room Tip: Stay somewhere else.
  • Stayed: June 2013, travelled with family
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Thank katybiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (414)
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308 - 314 of 414 reviews

Reviewed 9 June 2013 via mobile

Had 2 rooms here with my hockey team for a Friday and Saturday night and had no complaints. Rooms are a good size, clean, the staff is friendly. The pool/hot tub/sauna area is nice and was enjoyed by the team after a hard day of hockey. Overall, we were very pleased with this hotel and the value we received.

  • Stayed: June 2013
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Thank Jasen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2013

We booked one night here in a ground floor King - our room was spacious, spotless and quiet - and the bed was one of the most comfortable hotel beds we have ever slept in. The front desk was cheerful and very efficient - and the Manager (John) as well as Stephane - went out of their way to accommodate a special request we had - we were very pleased and impressed with the service rendered to us. We can recommend this hotel highly. The location is great with numerous restaurants in the area....from Tim Horton's across the street to several Pubs within a block as well as a high end steak house. Please note: some GPS systems and maps may not yet have caught up with the new street name - Robertson Road...many still showing the address as 3700 Richmond Road.

  • Stayed: May 2013, travelled as a couple
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Thank marleyandmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

-above average clean room
-old property
-has been renovated
-good value for around 100 bucks
-15 min from scotiabank place
-awkward hotel layout
-good pool

I am writing these words because it will not allow me to submit this review if the review is less than 200 characters.

  • Stayed: April 2013, travelled with family
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Thank marcopolo11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2013

If you like your room sparkling clean and the Hotel to be up to date this isn't the place for you. Maid service was lacking in a couple areas. The hotel grounds were not very clean. It would have taken them all of ten minutes to remove garbage and cigarette butts from the front entrance and side walk. The hotel is conveniently located in Kanata with a Tim Hortons and gas station across the street. It also has a restaurant connected to it which is nice.

  • Stayed: April 2013, travelled as a couple
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Thank TMac_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013

Booked this room as the hotel is close to the hockey venue. There is lots of food establishments very close and a restaurant right in the hotel. The pool area was clean and the pool warm. The hot tub was only a few degrees warmer than the pool!! No pool towels in pool area?
The room is a bit dated but the beds are new and very comfortable. The heating / cooling unit should have been replaced about 5 years ago. Right in the middle of the night it started buzzing and vibrating! I had to get up and turn it off.
For 1 or 2 nights you can't beet the value for the money.

  • Stayed: April 2013, travelled with family
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Thank rbkbwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

Beds were very soft, I don't think the heating control worked in the room because it was so hot and stuffy in the room. The room looked out onto the finest bells corners alley via patio door. Staff was very polite. Restaurant for breakfast is good. Quiet room location. There was some small trace amounts of mould along the tub line, but nothing to gross.....I would reccommend the Holiday Inn Express 2 blocks West. It has an AMAZING breakfast included in the room, and it is a fairly new hotel. (Within the last 2 years).

Room Tip: Stay at the Holiday Inn Express 2 blocks West
  • Stayed: April 2013, travelled on business
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Thank Bonniesppl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Ottawa Kanata Hotel & Conference Centre

Address: 1876 Robertson Rd, Ottawa, Ontario K2H 5B8, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Price Range: £89 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Kanata Hotel & Conference Centre 3*
Number of rooms: 83
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Also Known As:
Best Western Plus Barons Hotel And Conference Centre
Best Western Ottawa
Ottawa Best Western

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